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Understanding complex user behaviour under various conditions, scenarios and journeys can be fundamental to the improvement of the user-experience for a given system. Predictive models of user reactions, responses -- and in particular,…

Human-Computer Interaction · Computer Science 2016-08-11 Mohamed Mostafa , Tom Crick , Ana C. Calderon , Giles Oatley

Sentiment analysis is essential in many real-world applications such as stance detection, review analysis, recommendation system, and so on. Sentiment analysis becomes more difficult when the data is noisy and collected from social media.…

Computation and Language · Computer Science 2018-03-20 Braja Gopal Patra , Dipankar Das , Amitava Das

Software testing is a fundamental process of software development, and prior work has shown that visualizations of test results support testers' decision-making. However, Human-Computer Interaction research on software testing has yet to…

Human-Computer Interaction · Computer Science 2026-05-07 Brandon Lit , Anthony Maocheia-Ricci , Thomas Driscoll

Software engineering is not only about technical solutions. To a large extent, it is also concerned with organizational issues, project management, and human behavior. There are serious gender issues that can severely limit the…

Software Engineering · Computer Science 2021-04-30 Karina Kohl , Rafael Prikladnicki

The integration of artificial intelligence (AI) continues to increase and evolve, including in software engineering (SE). This integration involves processes traditionally entrusted to humans, such as coding. However, the impact on…

Software Engineering · Computer Science 2025-01-07 Adam Alami , Neil A. Ernst

Software systems now complement an incredibly vast number of human activities, and much effort has been deployed to make them quasi-autonomous with the build-up of increasingly performant self-adaptive capabilities, so that the burden of…

Software Engineering · Computer Science 2021-10-05 Emmanuelle Tognoli , Shihong Huang

Sentiment Analysis, a popular subtask of Natural Language Processing, employs computational methods to extract sentiment, opinions, and other subjective aspects from linguistic data. Given its crucial role in understanding human sentiment,…

Computation and Language · Computer Science 2025-02-07 Zhiqiang Shi , Ruchit Agrawal

The purpose of requirements engineering (RE) is to make sure that the expectations and needs of the stakeholders of a software system are met. Emotional needs can be captured as emotional requirements that represent how the end user should…

Software Engineering · Computer Science 2023-05-26 Tahira Iqbal , Hina Anwar , Syazwanie Filzah , Mohammad Gharib , Kerli Moose , Kuldar Taveter

Understanding and identifying the causes behind developers' emotions (e.g., Frustration caused by `delays in merging pull requests') can be crucial towards finding solutions to problems and fostering collaboration in open-source…

Software Engineering · Computer Science 2023-12-18 Mia Mohammad Imran , Preetha Chatterjee , Kostadin Damevski

Sentiment analysis (SA) aims to identify the sentiment expressed in a text, such as a product review. Given a review and the sentiment associated with it, this work formulates SA as a combination of two tasks: (1) a causal discovery task…

Computation and Language · Computer Science 2024-10-29 Zhiheng Lyu , Zhijing Jin , Fernando Gonzalez , Rada Mihalcea , Bernhard Schölkopf , Mrinmaya Sachan

AI-empowered tools have emerged as a transformative force, fundamentally reshaping the software development industry and promising far-reaching impacts across diverse sectors. This study investigates the adoption, impact, and security…

Software Engineering · Computer Science 2024-11-22 Shidong Pan , Litian Wang , Tianyi Zhang , Zhenchang Xing , Yanjie Zhao , Qinghua Lu , Xiaoyu Sun

Software is primarily developed for people by people and human factors must be studied in all software engineering phases. Creativity is the source to improvise solutions to problems for dominating complex systems such as software…

Software Engineering · Computer Science 2013-05-28 Daniel Graziotin

Sentiment analysis is a continuously explored area of text processing that deals with the computational analysis of opinions, sentiments, and subjectivity of text. However, this idea is not limited to text and speech, in fact, it could be…

Sound · Computer Science 2024-03-27 Etash Jhanji

Sentiment analysis aims to extract and express a person's perception, opinions and emotions towards an entity, object, product and a service, enabling businesses to obtain feedback from the consumers. The increasing popularity of the social…

Computer Vision and Pattern Recognition · Computer Science 2020-02-11 Kashif Ahmad , Syed Zohaib , Nicola Conci , Ala Al-Fuqaha

Determining the factors that have an influence on software systems development and deployment project outcomes has been the focus of extensive and ongoing research for more than 30 years. We provide here a survey of the research literature…

Software Engineering · Computer Science 2021-01-22 Laurie McLeod , Stephen G. MacDonell

With the advent and proliferation of online developer forums as informal documentation, developers often share their opinions about the APIs they use. Thus, opinions of others often shape the developer's perception and decisions related to…

Software Engineering · Computer Science 2021-02-18 Gias Uddin , Olga Baysal , Latifa Guerrouj , Foutse Khomh

Software development is a dynamic activity that requires engineers to work effectively with tools, processes, and collaborative teams. As a result, the presence of friction can significantly hinder productivity, increase frustration, and…

Software Engineering · Computer Science 2024-10-25 Ike Obi , Jenna Butler , Sankeerti Haniyur , Brian Hassan , Margaret-Anne Storey , Brendan Murphy

In recent years, emotion detection in text has become more popular due to its vast potential applications in marketing, political science, psychology, human-computer interaction, artificial intelligence, etc. Access to a huge amount of…

Computation and Language · Computer Science 2018-06-05 Armin Seyeditabari , Narges Tabari , Wlodek Zadrozny

With the emergence of Web 2.0 technology and the expansion of on-line social networks, current Internet users have the ability to add their reviews, ratings and opinions on social media and on commercial and news web sites. Sentiment…

Computation and Language · Computer Science 2018-09-18 Mo'ath Alrefai , Hossam Faris , Ibrahim Aljarah

Different communities rely heavily on software, but use quite different software development practices. {\bf Objective}: We wanted to measure the state of the practice in the area of statistical software for psychology to understand how it…

Software Engineering · Computer Science 2018-02-22 Spencer Smith , Yue Sun , Jacques Carette