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We introduce a new approach to generative data-driven dialogue systems (e.g. chatbots) called TransferTransfo which is a combination of a Transfer learning based training scheme and a high-capacity Transformer model. Fine-tuning is…
Pre-trained language models based on general text enable huge success in the NLP scenario. But the intrinsical difference of linguistic patterns between general text and task-oriented dialogues makes existing pre-trained language models…
This paper presents our task-oriented dialog system UBAR which models task-oriented dialogs on a dialog session level. Specifically, UBAR is acquired by fine-tuning the large pre-trained unidirectional language model GPT-2 on the sequence…
Generative encoder-decoder models offer great promise in developing domain-general dialog systems. However, they have mainly been applied to open-domain conversations. This paper presents a practical and novel framework for building…
Task-oriented dialog systems empower users to accomplish their goals by facilitating intuitive and expressive natural language interactions. State-of-the-art approaches in task-oriented dialog systems formulate the problem as a conditional…
Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…
This article presents a hybrid approach based on a Grounded Text Generation (GTG) model to building robust task bots at scale. GTG is a hybrid model which uses a large-scale Transformer neural network as its backbone, combined with…
The recent development of language models has shown promising results by achieving state-of-the-art performance on various natural language tasks by fine-tuning pretrained models. In task-oriented dialogue (ToD) systems, language models can…
Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…
Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…
In recent years, large pretrained models have been used in dialogue systems to improve successful task completion rates. However, lack of reasoning capabilities of dialogue platforms make it difficult to provide relevant and fluent…
Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…
Constructing a robust dialogue system on spoken conversations bring more challenge than written conversation. In this respect, DSTC10-Track2-Task2 is proposed, which aims to build a task-oriented dialogue (TOD) system incorporating…
Pre-trained language models have been successfully used in response generation for open-domain dialogue. Four main frameworks have been proposed: (1) Transformer-ED using Transformer encoder and decoder separately for source and target…
Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…
We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…
Enhancing AI systems with efficient communication skills that align with human understanding is crucial for their effective assistance to human users. Proactive initiatives from the system side are needed to discern specific circumstances…
In this paper, we introduce PanGu-Bot, a Chinese pre-trained open-domain dialogue generation model based on a large pre-trained language model (PLM) PANGU-alpha (Zeng et al.,2021). Different from other pre-trained dialogue models trained…
This paper describes our approach to DSTC 9 Track 2: Cross-lingual Multi-domain Dialog State Tracking, the task goal is to build a Cross-lingual dialog state tracker with a training set in rich resource language and a testing set in low…
Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…