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Explainable recommendation is far from being well solved partly due to three challenges. The first is the personalization of preference learning, which requires that different items/users have different contributions to the learning of user…

Information Retrieval · Computer Science 2020-01-29 Huanrui Luo , Ning Yang , Philip S. Yu

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

Recent studies empirically indicate that language models (LMs) encode rich world knowledge beyond mere semantics, attracting significant attention across various fields. However, in the recommendation domain, it remains uncertain whether…

Information Retrieval · Computer Science 2025-04-22 Leheng Sheng , An Zhang , Yi Zhang , Yuxin Chen , Xiang Wang , Tat-Seng Chua

Two main challenges in recommender systems are modeling users with heterogeneous taste, and providing explainable recommendations. In this paper, we propose the neural Attentive Multi-Persona Collaborative Filtering (AMP-CF) model as a…

Information Retrieval · Computer Science 2020-10-15 Oren Barkan , Yonatan Fuchs , Avi Caciularu , Noam Koenigstein

The need for systems to explain behavior to users has become more evident with the rise of complex technology like machine learning or self-adaptation. In general, the need for an explanation arises when the behavior of a system does not…

Software Engineering · Computer Science 2021-08-16 Mersedeh Sadeghi , Verena Klös , Andreas Vogelsang

According to the latest trend of artificial intelligence, AI-systems needs to clarify regarding general,specific decisions,services provided by it. Only consumer is satisfied, with explanation , for example, why any classification result is…

Machine Learning · Computer Science 2025-02-06 Rossi Kamal

In order to engender trust in AI, humans must understand what an AI system is trying to achieve, and why. To overcome this problem, the underlying AI process must produce justifications and explanations that are both transparent and…

Artificial Intelligence · Computer Science 2018-10-16 Rita Borgo , Michael Cashmore , Daniele Magazzeni

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Machine learning models are widely used in real-world applications. However, their complexity makes it often challenging to interpret the rationale behind their decisions. Counterfactual explanations (CEs) have emerged as a viable solution…

Machine Learning · Computer Science 2024-03-04 Muhammad Suffian , Jose M. Alonso-Moral , Alessandro Bogliolo

In this preprint, we present A collaborative human-AI approach to building an inspectable semantic layer for Agentic AI. AI agents first propose candidate knowledge structures from diverse data sources; domain experts then validate,…

Artificial Intelligence · Computer Science 2025-12-05 Liam McGee , James Harvey , Lucy Cull , Andreas Vermeulen , Bart-Floris Visscher , Malvika Sharan

Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan

It is often argued that effective human-centered explainable artificial intelligence (XAI) should resemble human reasoning. However, empirical investigations of how concepts from cognitive science can aid the design of XAI are lacking.…

Human-Computer Interaction · Computer Science 2025-02-05 Balint Gyevnar , Stephanie Droop , Tadeg Quillien , Shay B. Cohen , Neil R. Bramley , Christopher G. Lucas , Stefano V. Albrecht

One of the motivations for explainable AI is to allow humans to make better and more informed decisions regarding the use and deployment of AI models. But careful evaluations are needed to assess whether this expectation has been fulfilled.…

Artificial Intelligence · Computer Science 2023-12-12 Shawn Im , Jacob Andreas , Yilun Zhou

AI advice is becoming increasingly popular, e.g., in investment and medical treatment decisions. As this advice is typically imperfect, decision-makers have to exert discretion as to whether actually follow that advice: they have to…

Artificial Intelligence · Computer Science 2023-04-14 Max Schemmer , Niklas Kühl , Carina Benz , Andrea Bartos , Gerhard Satzger

In healthcare, artificial intelligence (AI) has been changing the way doctors and health experts take care of people. This paper will cover how AI is making major changes in the health care system, especially with nutrition. Various machine…

Human-Computer Interaction · Computer Science 2024-04-03 Ritu Ramakrishnan , Tianxiang Xing , Tianfeng Chen , Ming-Hao Lee , Jinzhu Gao

In explainable artificial intelligence (XAI) research, the predominant focus has been on interpreting models for experts and practitioners. Model agnostic and local explanation approaches are deemed interpretable and sufficient in many…

Artificial Intelligence · Computer Science 2024-02-01 Adarsa Sivaprasad , Ehud Reiter , Nava Tintarev , Nir Oren

Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its…

Human-Computer Interaction · Computer Science 2026-03-18 Eleonora Cappuccio , Andrea Esposito , Francesco Greco , Giuseppe Desolda , Rosa Lanzilotti , Salvatore Rinzivillo

Generative recommendation has recently emerged as a promising paradigm for sequential recommendation. It formulates the task as an autoregressive generation process, predicting tokens of the next item conditioned on user interaction…

Information Retrieval · Computer Science 2026-05-29 Yuanqing Yu , Yifan Wang , Weizhi Ma , Zhiqiang Guo , Min Zhang

It is known that recommendations of AI-based systems can be incorrect or unfair. Hence, it is often proposed that a human be the final decision-maker. Prior work has argued that explanations are an essential pathway to help human…

Human-Computer Interaction · Computer Science 2022-05-10 Jakob Schoeffer , Maria De-Arteaga , Niklas Kuehl

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not…