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Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context,…

Information Retrieval · Computer Science 2021-02-15 Alexander Felfernig , Viet-Man Le , Andrei Popescu , Mathias Uta , Thi Ngoc Trang Tran , Müslüum Atas

Explainability has been a challenge in AI for as long as AI has existed. With the recently increased use of AI in society, it has become more important than ever that AI systems would be able to explain the reasoning behind their results…

Artificial Intelligence · Computer Science 2020-09-30 Kary Främling

Explanations are crucial for building trustworthy AI systems, but a gap often exists between the explanations provided by models and those needed by users. To address this gap, we introduce MetaExplainer, a neuro-symbolic framework designed…

Human-Computer Interaction · Computer Science 2025-09-11 Shruthi Chari , Oshani Seneviratne , Prithwish Chakraborty , Pablo Meyer , Deborah L. McGuinness

Automated decision making is used routinely throughout our everyday life. Recommender systems decide which jobs, movies, or other user profiles might be interesting to us. Spell checkers help us to make good use of language. Fraud detection…

Machine Learning · Computer Science 2020-07-15 Alexander Jung , Pedro H. J. Nardelli

In fashion recommender systems, each product usually consists of multiple semantic attributes (e.g., sleeves, collar, etc). When making cloth decisions, people usually show preferences for different semantic attributes (e.g., the clothes…

Information Retrieval · Computer Science 2019-06-28 Min Hou , Le Wu , Enhong Chen , Zhi Li , Vincent W. Zheng , Qi Liu

Explanations play a variety of roles in various recommender systems, from a legally mandated afterthought, through an integral element of user experience, to a key to persuasiveness. A natural and useful form of an explanation is the…

Machine Learning · Computer Science 2025-07-11 Jakub Černý , Jiří Němeček , Ivan Dovica , Jakub Mareček

Social media platforms today strive to improve user experience through AI recommendations, yet the value of such recommendations vanishes as users do not understand the reasons behind them. This issue arises because explainability in social…

Artificial Intelligence · Computer Science 2025-08-04 Banan Alkhateeb , Ellis Solaiman

In this work, we study the effects of feature-based explanations on distributive fairness of AI-assisted decisions, specifically focusing on the task of predicting occupations from short textual bios. We also investigate how any effects are…

Human-Computer Interaction · Computer Science 2024-03-20 Jakob Schoeffer , Maria De-Arteaga , Niklas Kuehl

Effectively explaining decisions of black-box machine learning models is critical to responsible deployment of AI systems that rely on them. Recognizing their importance, the field of explainable AI (XAI) provides several techniques to…

Artificial Intelligence · Computer Science 2025-07-25 Yao Rong , Peizhu Qian , Vaibhav Unhelkar , Enkelejda Kasneci

The profound impact of food on health necessitates advanced nutrition-oriented food recommendation services. Conventional methods often lack the crucial elements of personalization, explainability, and interactivity. While Large Language…

Information Retrieval · Computer Science 2024-09-26 Zhongqi Yang , Elahe Khatibi , Nitish Nagesh , Mahyar Abbasian , Iman Azimi , Ramesh Jain , Amir M. Rahmani

AI explanations are often mentioned as a way to improve human-AI decision-making, but empirical studies have not found consistent evidence of explanations' effectiveness and, on the contrary, suggest that they can increase overreliance when…

Human-Computer Interaction · Computer Science 2023-06-16 Valerie Chen , Q. Vera Liao , Jennifer Wortman Vaughan , Gagan Bansal

This study empirically examines the "Evaluative AI" framework, which aims to enhance the decision-making process for AI users by transitioning from a recommendation-based approach to a hypothesis-driven one. Rather than offering direct…

Human-Computer Interaction · Computer Science 2024-11-14 Jaroslaw Kornowicz

In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…

Human-Computer Interaction · Computer Science 2025-08-12 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

Argumentative explainable AI has been advocated by several in recent years, with an increasing interest on explaining the reasoning outcomes of Argumentation Frameworks (AFs). While there is a considerable body of research on qualitatively…

Artificial Intelligence · Computer Science 2023-08-08 Xiang Yin , Nico Potyka , Francesca Toni

The current literature on AI-advised decision making -- involving explainable AI systems advising human decision makers -- presents a series of inconclusive and confounding results. To synthesize these findings, we propose a simple theory…

Artificial Intelligence · Computer Science 2024-02-05 Raymond Fok , Daniel S. Weld

Rule-based explanations provide simple reasons explaining the behavior of machine learning classifiers at given points in the feature space. Several recent methods (Anchors, LORE, etc.) purport to generate rule-based explanations for…

Machine Learning · Computer Science 2023-01-24 Brett Mullins

Item ranking systems support users in multi-criteria decision-making tasks. Users need to trust rankings and ranking algorithms to reflect user preferences nicely while avoiding systematic errors and biases. However, today only few…

Machine Learning · Computer Science 2025-09-03 I. Al Hazwani , J. Schmid , M. Sachdeva , J. Bernard

Providing personalized explanations for recommendations can help users to understand the underlying insight of the recommendation results, which is helpful to the effectiveness, transparency, persuasiveness and trustworthiness of…

Information Retrieval · Computer Science 2021-01-12 Hanxiong Chen , Xu Chen , Shaoyun Shi , Yongfeng Zhang

We propose an ontology of building decision-making systems, with the aim of establishing Meta-Decision-Making for Artificial Intelligence (AI), improving autonomy, and creating a framework to build metrics and benchmarks upon. To this end,…

Artificial Intelligence · Computer Science 2022-10-04 Cosmin Badea , Leilani Gilpin

The Artificial Intelligence Ontology (AIO) is a systematization of artificial intelligence (AI) concepts, methodologies, and their interrelations. Developed via manual curation, with the additional assistance of large language models…

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