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Generating models from large data sets -- and determining which subsets of data to mine -- is becoming increasingly automated. However choosing what data to collect in the first place requires human intuition or experience, usually supplied…
We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…
Emotion detection in conversations is a necessary step for a number of applications, including opinion mining over chat history, social media threads, debates, argumentation mining, understanding consumer feedback in live conversations,…
Current models for opinion dynamics typically utilize a Poisson process for speaker selection, making the waiting time between events exponentially distributed. Human interaction tends to be bursty, though, having higher probabilities of…
The successful analysis of argumentative techniques from user-generated text is central to many downstream tasks such as political and market analysis. Recent argument mining tools use state-of-the-art deep learning methods to extract and…
Conversations are an integral part of online social media, and gaining insights into these conversations is of significant value for many commercial as well as academic use cases. From a computational perspective, however, analyzing…
Most human interactions occur in the form of spoken conversations where the semantic meaning of a given utterance depends on the context. Each utterance in spoken conversation can be represented by many semantic and speaker attributes, and…
One of the most significant issues as attended a lot in recent years is that of recognizing the sentiments and emotions in social media texts. The analysis of sentiments and emotions is intended to recognize the conceptual information such…
NLP datasets are richer than just input-output pairs; rather, they carry causal relations between the input and output variables. In this work, we take sentiment classification as an example and look into the causal relations between the…
Sentiment analysis (SA) aims to identify the sentiment expressed in a text, such as a product review. Given a review and the sentiment associated with it, this work formulates SA as a combination of two tasks: (1) a causal discovery task…
The explosive growth of social media has not only revolutionized communication but also brought challenges such as political polarization, misinformation, hate speech, and echo chambers. This dissertation employs computational social…
Existing neural response generation models have achieved impressive improvements for two-party conversations, which assume that utterances are sequentially organized. However, many real-world dialogues involve multiple interlocutors and the…
In online debates individual arguments support or attack each other, leading to some subset of arguments being considered more relevant than others. However, in large discussions readers are often forced to sample a subset of the arguments…
Growing literature explores toxicity and polarization in discourse, with comparatively less work on characterizing what makes dialogue prosocial and constructive. We explore conversational discourse and investigate a method for…
This paper presents an unsupervised framework for jointly modeling topic content and discourse behavior in microblog conversations. Concretely, we propose a neural model to discover word clusters indicating what a conversation concerns…
Finance-related news such as Bloomberg News, CNN Business and Forbes are valuable sources of real data for market screening systems. In news, an expert shares opinions beyond plain technical analyses that include context such as political,…
Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…
Online disagreements often fail to produce understanding, instead reinforcing existing positions or escalating conflict. Prior work on predictors of successful persuasion in online discourse has largely focused on surface features such as…
Despite the excelling performance of machine learning models, understanding their decisions remains a long-standing goal. Although commonly used attribution methods from explainable AI attempt to address this issue, they typically rely on…
Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…