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We propose a machine-learning tool that yields causal inference on text in randomized trials. Based on a simple econometric framework in which text may capture outcomes of interest, our procedure addresses three questions: First, is the…
This paper investigates the application of machine learning (ML) techniques to enable intelligent systems to learn multi-party turn-taking models from dialogue logs. The specific ML task consists of determining who speaks next, after each…
According to the latest trend of artificial intelligence, AI-systems needs to clarify regarding general,specific decisions,services provided by it. Only consumer is satisfied, with explanation , for example, why any classification result is…
We present an analysis of user conversations in on-line social media and their evolution over time. We propose a dynamic model that accurately predicts the growth dynamics and structural properties of conversation threads. The model…
We investigate opinion dynamics and information spreading on networks under the influence of content filtering technologies. The filtering mechanism, present in many online social platforms, reduces individuals' exposure to disagreeing…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
The subject of conversational mining has become of great interest recently due to the explosion of social and other online media. Supplementing this explosion of text is the advancement in pre-trained language models which have helped us to…
We study improving social conversational agents by learning from natural dialogue between users and a deployed model, without extra annotations. To implicitly measure the quality of a machine-generated utterance, we leverage signals like…
Sentiment analysis of social media data consists of attitudes, assessments, and emotions which can be considered a way human think. Understanding and classifying the large collection of documents into positive and negative aspects are a…
Explainable AI (XAI) algorithms aim to help users understand how a machine learning model makes predictions. To this end, many approaches explain which input features are most predictive of a target label. However, such explanations can…
Conventional topic models are ineffective for topic extraction from microblog messages, because the data sparseness exhibited in short messages lacking structure and contexts results in poor message-level word co-occurrence patterns. To…
There are some shreds of evidence that social opinion polarization leads to the breakup of the relationship, some in the scale of small communities, but others can divide large organizations or even a nation. The legacy methodology to…
We present a joint modeling approach to identify salient discussion points in spoken meetings as well as to label the discourse relations between speaker turns. A variation of our model is also discussed when discourse relations are treated…
Knowing how to end and resume conversations over time is a natural part of communication, allowing for discussions to span weeks, months, or years. The duration of gaps between conversations dictates which topics are relevant and which…
We propose a novel method for selecting coherent and diverse responses for a given dialogue context. The proposed method re-ranks response candidates generated from conversational models by using event causality relations between events in…
Temporal commonsense reasoning refers to the ability to understand the typical temporal context of phrases, actions, and events, and use it to reason over problems requiring such knowledge. This trait is essential in temporal natural…
During deliberation processes, mediators and facilitators typically need to select a small and representative set of opinions later used to produce digestible reports for stakeholders. In online deliberation platforms, algorithmic selection…
Causality understanding between events is a critical natural language processing task that is helpful in many areas, including health care, business risk management and finance. On close examination, one can find a huge amount of textual…
The process of opinion formation through synthesis and contrast of different viewpoints has been the subject of many studies in economics and social sciences. Today, this process manifests itself also in online social networks and social…
With the proliferation of social media over the last decade, determining people's attitude with respect to a specific topic, document, interaction or events has fueled research interest in natural language processing and introduced a new…