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Recommendation systems are perhaps one of the most important agents for industry growth through the modern Internet world. Previous approaches on recommendation systems include collaborative filtering and content based filtering…

Information Retrieval · Computer Science 2021-12-23 A Nayan Varma , Kedareshwara Petluri

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Complex conversation settings such as persuasion involve communicating changes in attitude or behavior, so users' perspectives need to be addressed, even when not directly related to the topic. In this work, we contribute a novel modular…

Computation and Language · Computer Science 2022-09-26 Maximillian Chen , Weiyan Shi , Feifan Yan , Ryan Hou , Jingwen Zhang , Saurav Sahay , Zhou Yu

Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for…

Information Retrieval · Computer Science 2018-02-26 Massimo Quadrana , Paolo Cremonesi , Dietmar Jannach

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Capturing the dynamics in user preference is crucial to better predict user future behaviors because user preferences often drift over time. Many existing recommendation algorithms -- including both shallow and deep ones -- often model such…

Information Retrieval · Computer Science 2022-04-05 Chao Chen , Dongsheng Li , Junchi Yan , Xiaokang Yang

Collaborative filtering is a very useful general technique for exploiting the preference patterns of a group of users to predict the utility of items to a particular user. Previous research has studied several probabilistic graphic models…

Information Retrieval · Computer Science 2012-12-12 Rong Jin , Luo Si , ChengXiang Zhai

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Traditional recommendation algorithms are not designed to provide personalized recommendations based on user preferences provided through text, e.g., "I enjoy light-hearted comedies with a lot of humor". Large Language Models (LLMs) have…

Information Retrieval · Computer Science 2025-07-11 Aaron Goldstein , Ayan Dutta

Natural-language user profiles have recently attracted attention not only for improved interpretability, but also for their potential to make recommender systems more steerable. By enabling direct editing, natural-language profiles allow…

Information Retrieval · Computer Science 2026-01-30 Joyce Zhou , Weijie Zhou , Doug Turnbull , Thorsten Joachims

We first propose a new task named Dialogue Description (Dial2Desc). Unlike other existing dialogue summarization tasks such as meeting summarization, we do not maintain the natural flow of a conversation but describe an object or an action…

Computation and Language · Computer Science 2018-11-02 Haojie Pan , Junpei Zhou , Zhou Zhao , Yan Liu , Deng Cai , Min Yang

The ability of a dialog system to express consistent language style during conversations has a direct, positive impact on its usability and on user satisfaction. Although previous studies have demonstrated that style transfer is feasible…

Computation and Language · Computer Science 2021-09-14 Hao Fu , Yan Wang , Ruihua Song , Tianran Hu , Jianyun Nie

In sequential recommender system applications, it is important to develop models that can capture users' evolving interest over time to successfully recommend future items that they are likely to interact with. For users with long…

Information Retrieval · Computer Science 2021-12-15 Aritra Ghosh , Saayan Mitra , Andrew Lan

User Satisfaction Estimation (USE) is an important yet challenging task in goal-oriented conversational systems. Whether the user is satisfied with the system largely depends on the fulfillment of the user's needs, which can be implicitly…

Computation and Language · Computer Science 2022-02-08 Yang Deng , Wenxuan Zhang , Wai Lam , Hong Cheng , Helen Meng

Sequential recommendation predicts user preferences over time and has achieved remarkable success. However, the growing length of user interaction sequences and the complex entanglement of evolving user interests and intentions introduce…

Information Retrieval · Computer Science 2025-08-06 Haoran Zhang , Jingtong Liu , Jiangzhou Deng , Junpeng Guo

Recommender systems have become the dominant means of curating cultural content, significantly influencing the nature of individual cultural experience. While the majority of research on recommender systems optimizes for personalized user…

Computers and Society · Computer Science 2022-08-04 Andres Ferraro , Gustavo Ferreira , Fernando Diaz , Georgina Born

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

Machine Learning · Computer Science 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano

Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…

Information Retrieval · Computer Science 2025-05-07 Juan Ahmad , Jonas Hellgren , Alan Said
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