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Training Learning-to-Rank models for e-commerce product search ranking can be challenging due to the lack of a gold standard of ranking relevance. In this paper, we decompose ranking relevance into content-based and engagement-based…

Information Retrieval · Computer Science 2024-09-27 Qi Liu , Atul Singh , Jingbo Liu , Cun Mu , Zheng Yan

Result relevance prediction is an essential task of e-commerce search engines to boost the utility of search engines and ensure smooth user experience. The last few years eyewitnessed a flurry of research on the use of Transformer-style…

Information Retrieval · Computer Science 2021-01-14 Ziyang Liu , Zhaomeng Cheng , Yunjiang Jiang , Yue Shang , Wei Xiong , Sulong Xu , Bo Long , Di Jin

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

The search engine plays a fundamental role in online e-commerce systems, to help users find the products they want from the massive product collections. Relevance is an essential requirement for e-commerce search, since showing products…

Information Retrieval · Computer Science 2021-02-16 Shaowei Yao , Jiwei Tan , Xi Chen , Keping Yang , Rong Xiao , Hongbo Deng , Xiaojun Wan

Nowadays, recommender systems and search engines play an integral role in fashion e-commerce. Still, many challenges lie ahead, and this study tries to tackle some. This article first suggests a content-based fashion recommender system that…

Information Retrieval · Computer Science 2022-07-26 Seyed Omid Mohammadi , Hossein Bodaghi , Ahmad Kalhor

The quality of non-default ranking on e-commerce platforms, such as based on ascending item price or descending historical sales volume, often suffers from acute relevance problems, since the irrelevant items are much easier to be exposed…

Information Retrieval · Computer Science 2020-08-25 Yunjiang Jiang , Yue Shang , Hongwei Shen , Wen-Yun Yang , Yun Xiao

With the rapid growth of e-Commerce, online product search has emerged as a popular and effective paradigm for customers to find desired products and engage in online shopping. However, there is still a big gap between the products that…

Information Retrieval · Computer Science 2020-01-16 Rahul Radhakrishnan Iyer , Rohan Kohli , Shrimai Prabhumoye

Multilingual e-commerce search suffers from severe data imbalance across languages, label noise, and limited supervision for low-resource languages--challenges that impede the cross-lingual generalization of relevance models despite the…

Information Retrieval · Computer Science 2025-10-27 Yabo Yin , Yang Xi , Jialong Wang , Shanqi Wang , Jiateng Hu

Embedding-based neural retrieval (EBR) is an effective search retrieval method in product search for tackling the vocabulary gap between customer search queries and products. The initial launch of our EBR system at Walmart yielded…

In e-commerce recommender and search systems, tree-based models, such as LambdaMART, have set a strong baseline for Learning-to-Rank (LTR) tasks. Despite their effectiveness and widespread adoption in industry, the debate continues whether…

Information Retrieval · Computer Science 2025-07-29 Yunus Lutz , Timo Wilm , Philipp Duwe

Product ranking is a crucial component for many e-commerce services. One of the major challenges in product search is the vocabulary mismatch between query and products, which may be a larger vocabulary gap problem compared to other…

Information Retrieval · Computer Science 2022-04-04 Xuyang Wu , Alessandro Magnani , Suthee Chaidaroon , Ajit Puthenputhussery , Ciya Liao , Yi Fang

Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…

Computation and Language · Computer Science 2020-05-08 Thanh V. Nguyen , Nikhil Rao , Karthik Subbian

Modern search systems rely on a fast first stage retriever to fetch relevant items from a massive catalog of items. Deployed search systems often use user engagement signals to supervise bi-encoder retriever training at scale, because these…

Information Retrieval · Computer Science 2026-05-06 Shasvat Desai , Md Omar Faruk Rokon , Jhalak Nilesh Acharya , Isha Shah , Hong Yao , Utkarsh Porwal , Kuang-chih Lee

Semantic relevance calculation is crucial for e-commerce search engines, as it ensures that the items selected closely align with customer intent. Inadequate attention to this aspect can detrimentally affect user experience and engagement.…

Information Retrieval · Computer Science 2024-09-26 Ben Chen , Huangyu Dai , Xiang Ma , Wen Jiang , Wei Ning

Complementary product recommendation, which aims to suggest items that are used together to enhance customer value, is a crucial yet challenging task in e-commerce. While existing graph neural network (GNN) approaches have made significant…

Information Retrieval · Computer Science 2025-12-02 Zekun Xu , Yudi Zhang

High relevance of retrieved and re-ranked items to the search query is the cornerstone of successful product search, yet measuring relevance of items to queries is one of the most challenging tasks in product information retrieval, and…

Improved search quality enhances users' satisfaction, which directly impacts sales growth of an E-Commerce (E-Com) platform. Traditional Learning to Rank (LTR) algorithms require relevance judgments on products. In E-Com, getting such…

Information Retrieval · Computer Science 2020-07-10 Muhammad Umer Anwaar , Dmytro Rybalko , Martin Kleinsteuber

Natural Language Recommendation (NLRec) generates item suggestions based on the relevance between user-issued NL requests and NL item description passages. Existing NLRec approaches often use Dense Retrieval (DR) to compute item relevance…

Information Retrieval · Computer Science 2025-11-04 Yifan Liu , Qianfeng Wen , Jiazhou Liang , Mark Zhao , Justin Cui , Anton Korikov , Armin Toroghi , Junyoung Kim , Scott Sanner

Embedding-based neural retrieval is a prevalent approach to address the semantic gap problem which often arises in product search on tail queries. In contrast, popular queries typically lack context and have a broad intent where additional…

Information Retrieval · Computer Science 2024-09-26 Rishikesh Jha , Siddharth Subramaniyam , Ethan Benjamin , Thrivikrama Taula
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