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A key operational challenge for call centers is to decide, in real time, which waiting customer should be served by which available agent. This is known as skill-based routing, and the decision becomes especially difficult in large systems…

Systems and Control · Electrical Eng. & Systems 2026-05-12 Baris Ata , Ebru Kasikaralar

We consider a service system with an infinite number of exponential servers sharing a finite service capacity. The servers are ordered according to their speed, and arriving customers join the fastest idle server. A capacity allocation is…

Probability · Mathematics 2018-08-23 Refael Hassin , Liron Ravner

Efficient allocation of finite resources is a crucial problem in a wide variety of on-demand smart city applications. Service requests often appear randomly over time and space with varying intensity. Resource provisioning decisions need to…

Systems and Control · Electrical Eng. & Systems 2024-12-20 Muhammad Junaid Farooq , Quanyan Zhu

With the simultaneous rise of energy costs and demand for cloud computing, efficient control of data centers becomes crucial. In the data center control problem, one needs to plan at every time step how many servers to switch on or off in…

Performance · Computer Science 2018-01-25 Paul Weng , Zeqi Qiu , John Costanzo , Xiaoqi Yin , Bruno Sinopoli

We consider the setting where a service is hosted on a third-party edge server deployed close to the users and a cloud server at a greater distance from the users. Due to the proximity of the edge servers to the users, requests can be…

Networking and Internet Architecture · Computer Science 2024-03-07 Aadesh Madnaik , Sharayu Moharir , Nikhil Karamchandani

Cloud Computing is a paradigm of both parallel processing and distributed computing. It offers computing facilities as a utility service in pay as par use manner. Virtualization, self service provisioning, elasticity and pay per use are the…

Distributed, Parallel, and Cluster Computing · Computer Science 2016-12-20 Syed Arshad Ali , Mansaf Alam

With the increasing prevalence of computationally intensive workflows in cloud environments, it has become crucial for cloud platforms to optimize energy consumption while ensuring the feasibility of user workflow schedules with respect to…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-05-23 Suvarthi Sarkar , Dhanesh V , Ketan Singh , Aryabartta Sahu

With the increasing popularity of Internet-based services and applications, power efficiency is becoming a major concern for data center operators, as high electricity consumption not only increases greenhouse gas emissions, but also…

Distributed, Parallel, and Cluster Computing · Computer Science 2015-03-19 Dmytro Dyachuk , Michele Mazzucco

Distributed computing systems implement redundancy to reduce the job completion time and variability. Despite a large body of work about computing redundancy, the analytical performance evaluation of redundancy techniques in queuing systems…

Information Theory · Computer Science 2022-01-05 Amir Behrouzi-Far , Emina Soljanin

Many modern schedulers can dynamically adjust their service capacity to match the incoming workload. At the same time, however, unpredictability and instability in service capacity often incur operational and infrastructure costs. In this…

Optimization and Control · Mathematics 2020-05-12 Yorie Nakahira , Andres Ferragut , Adam Wierman

Cloud providers, like Amazon, offer their data centers' computational and storage capacities for lease to paying customers. High electricity consumption, associated with running a data center, not only reflects on its carbon footprint, but…

Distributed, Parallel, and Cluster Computing · Computer Science 2011-02-16 Michele Mazzucco , Dmytro Dyachuk , Ralph Deters

With the rapid growth of the cloud computing marketplace, the issue of pricing resources in the cloud has been the subject of much study in recent years. In this paper, we identify and study a new issue: how to price resources in the cloud…

Computer Science and Game Theory · Computer Science 2016-10-04 Kamal Jain , Tung Mai , Vijay V. Vazirani

For a cloud service provider, delivering optimal system performance while fulfilling Quality of Service (QoS) obligations is critical for maintaining a viably profitable business. This goal is often hard to attain given the irregular nature…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-04-14 Husam Suleiman , Otman Basir

Purpose: The model allocates the system components orders to the suppliers to minimize the parts price and the system construction delay penalties and maximize the system availability during its use. It considers the quantity-based discount…

Optimization and Control · Mathematics 2026-01-21 Zahra Sobhani , Mahmoud Shahrokhi

In this paper, we study platforms where resources and jobs are spatially distributed, and resources have the flexibility to strategically move to different locations for better payoffs. The price of the service at each location depends on…

Computer Science and Game Theory · Computer Science 2023-07-18 Ozan Candogan , Manxi Wu

The evolution of 5G and Beyond networks has enabled new applications with stringent end-to-end latency requirements, but providing reliable low-latency service with high throughput over public wireless networks is still a significant…

Networking and Internet Architecture · Computer Science 2022-10-19 Andrea Bedin , Federico Chiariotti , Stepan Kucera , Andrea Zanella

Cloud computing is a new archetype that provides dynamic computing services to cloud users through the support of datacenters that employs the services of datacenter brokers which discover resources and assign them Virtually. The focus of…

Distributed, Parallel, and Cluster Computing · Computer Science 2016-11-29 J. Kok Konjaang , J. Y. Maipan-uku , Kumangkem Kennedy Kubuga

We study a dispatching and pricing problem in two-sided spatial queues with fixed supply, motivated by ride-hailing and robotaxi platforms. Idle drivers queue on one side, waiting to pick up riders, while riders queue on the other, waiting…

Optimization and Control · Mathematics 2026-03-17 Ang Xu , Chiwei Yan

IaaS clouds invest substantial capital in operating their data centers. Reducing the cost of resource provisioning, is their forever pursuing goal. Computing resource trading among multiple IaaS clouds provide a potential for IaaS clouds to…

Networking and Internet Architecture · Computer Science 2013-12-10 Jian Zhao , Chuan Wu , Zongpeng Li

The problem of stochastic deadline scheduling is considered. A constrained Markov decision process model is introduced in which jobs arrive randomly at a service center with stochastic job sizes, rewards, and completion deadlines. The…

Optimization and Control · Mathematics 2017-07-10 Zhe Yu , Yunjian Xu , Lang Tong
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