Related papers: Vietnamese Complaint Detection on E-Commerce Websi…
We study generalizations of online bipartite matching in which each arriving vertex (customer) views a ranked list of offline vertices (products) and matches to (purchases) the first one they deem acceptable. The number of products that the…
This work studies how we can obtain feature-level ratings of the mobile products from the customer reviews and review votes to influence decision making, both for new customers and manufacturers. Such a rating system gives a more…
Every year, thousands of people receive consumer product related injuries. Research indicates that online customer reviews can be processed to autonomously identify product safety issues. Early identification of safety issues can lead to…
To make full use of computer vision technology in stores, it is required to consider the actual needs that fit the characteristics of the retail scene. Pursuing this goal, we introduce the United Retail Datasets (Unitail), a large-scale…
Consumers often read product reviews to inform their buying decision, as some consumers want to know a specific component of a product. However, because typical sentences on product reviews contain various details, users must identify…
User reviews reflect significant value of product in the world of e-market. Many firms or product providers hire spammers for misleading new customers by posting spam reviews. There are three types of fake reviews, untruthful reviews, brand…
Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…
E-commerce is one of the most important web applications. We present here a set of patterns that describe shopping carts, products, catalogue, customer accounts, shipping, and invoices. We combine them in the form of composite patterns,…
Fake reviews and review manipulation are growing problems on online marketplaces globally. Review Hijacking is a new review manipulation tactic in which unethical sellers "hijack" an existing product page (usually one with many positive…
Dark patterns are user interface design choices that benefit an online service by coercing, steering, or deceiving users into making unintended and potentially harmful decisions. We present automated techniques that enable experts to…
In e-commerce, product content, especially product images have a significant influence on a customer's journey from product discovery to evaluation and finally, purchase decision. Since many e-commerce retailers sell items from other…
The analysis of consumers' personal information (PI) is a significant source to learn about consumers. In online settings, many consumers disclose PI abundantly -- this is particularly true for information provided on social network…
Review comments play an important role in the evolution of documents. For a large document, the number of review comments may become large, making it difficult for the authors to quickly grasp what the comments are about. It is important to…
Over 97 million people speak Vietnamese as their native language in the world. However, there are few research studies on machine reading comprehension (MRC) for Vietnamese, the task of understanding a text and answering questions related…
After years of speculation, price discrimination in e-commerce driven by the personal information that users leave (involuntarily) online, has started attracting the attention of privacy researchers, regulators, and the press. In our…
Shopping online is more and more frequent in our everyday life. For e-commerce search systems, understanding natural language coming through voice assistants, chatbots or from conversational search is an essential ability to understand what…
App stores include an increasing amount of user feedback in form of app ratings and reviews. Research and recently also tool vendors have proposed analytics and data mining solutions to leverage this feedback to developers and analysts,…
It can be observed that the purchasing decision of an individual consumer in an electronic marketplace is determined by a set of factors, such as personal characteristics of the consumer, product pricing, minimum price-quantity combination…
Current TSA evaluation in a cross-domain setup is restricted to the small set of review domains available in existing datasets. Such an evaluation is limited, and may not reflect true performance on sites like Amazon or Yelp that host…
Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…