Related papers: SIGIR 2021 E-Commerce Workshop Data Challenge
Recent results of deep convolutional networks in visual recognition challenges open the path to a whole new set of disruptive user experiences such as visual search or recommendation. The list of companies offering this type of service is…
Session-based recommendation tries to make use of anonymous session data to deliver high-quality recommendation under the condition that user-profiles and the complete historical behavioral data of a target user are unavailable. Previous…
Data wrangling is a time-consuming and challenging task in a data science pipeline. While many tools have been proposed to automate or facilitate data wrangling, they often misinterpret user intent, especially in complex tasks. We propose…
Re-ranking models refine item recommendation lists generated by the prior global ranking model, which have demonstrated their effectiveness in improving the recommendation quality. However, most existing re-ranking solutions only learn from…
The goal of session-based recommendation (SR) models is to utilize the information from past actions (e.g. item/product clicks) in a session to recommend items that a user is likely to click next. Recently it has been shown that the…
Personalized marketing in financial services requires models that can both predict customer behavior and generate compliant, context-appropriate content. This paper presents a hybrid architecture that integrates classical machine learning…
The 1st edition of the workshop on Mixed-Initiative ConveRsatiOnal Systems (MICROS@ECIR2021) aims at investigating and collecting novel ideas and contributions in the field of conversational systems. Oftentimes, the users fulfill their…
In the modern e-commerce, the behaviors of customers contain rich information, e.g., consumption habits, the dynamics of preferences. Recently, session-based recommendations are becoming popular to explore the temporal characteristics of…
We address the problem of personalization in the context of eCommerce search. Specifically, we develop personalization ranking features that use in-session context to augment a generic ranker optimized for conversion and relevance. We use a…
In a conversation, a helpful assistant must reliably follow user directives, even as they refine, modify, or contradict earlier requests. Yet most instruction-following benchmarks focus on single-turn or short multi-turn scenarios, leaving…
In this paper, we develop a recommender system for a game that suggests potential items to players based on their interactive behaviors to maximize revenue for the game provider. Our approach is built on a reinforcement learning-based…
Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…
Web search is frequently used by people to acquire new knowledge and to satisfy learning-related objectives. In this context, informational search missions with an intention to obtain knowledge pertaining to a topic are prominent. The…
Capturing user intent across heterogeneous behavioral domains stands as a fundamental challenge in session-based recommender systems. Yet, existing multi-domain approaches frequently fail to isolate the distinct contribution of cross-domain…
A frequent pattern in customer care conversations is the agents responding with appropriate webpage URLs that address users' needs. We study the task of predicting the documents that customer care agents can use to facilitate users' needs.…
Predicting future consumer behaviour is one of the most challenging problems for large scale retail firms. Accurate prediction of consumer purchase pattern enables better inventory planning and efficient personalized marketing strategies.…
Validating user simulation is a difficult task due to the lack of established measures and benchmarks, which makes it challenging to assess whether a simulator accurately reflects real user behavior. As part of the Sim4IA Micro-Shared Task…
Session-based recommenders, used for making predictions out of users' uninterrupted sequences of actions, are attractive for many applications. Here, for this task we propose using metric learning, where a common embedding space for…
Contrastive learning has proven effective in training sequential recommendation models by incorporating self-supervised signals from augmented views. Most existing methods generate multiple views from the same interaction sequence through…
Large language models (LLMs) have enhanced conventional recommendation models via user profiling, which generates representative textual profiles from users' historical interactions. However, their direct application to session-based…