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Related papers: Intent Features for Rich Natural Language Understa…

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The semantic understanding of natural dialogues composes of several parts. Some of them, like intent classification and entity detection, have a crucial role in deciding the next steps in handling user input. Handling each task as an…

Computation and Language · Computer Science 2021-09-08 Petr Lorenc

Natural language understanding typically maps single utterances to a dual level semantic frame, sentence level intent and slot labels at the word level. The best performing models force explicit interaction between intent detection and slot…

Computation and Language · Computer Science 2023-05-30 Henry Weld , Sijia Hu , Siqu Long , Josiah Poon , Soyeon Caren Han

User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…

Information Retrieval · Computer Science 2020-07-09 Ali Ahmadvand

Goal-oriented dialogue systems typically communicate with a backend (e.g. database, Web API) to complete certain tasks to reach a goal. The intents that a dialogue system can recognize are mostly included to the system by the developer…

Computation and Language · Computer Science 2018-07-04 Umutcan Şimşek , Dieter Fensel

One of the primary tasks in Natural Language Understanding (NLU) is to recognize the intents as well as domains of users' spoken and written language utterances. Most existing research formulates this as a supervised classification problem…

Computation and Language · Computer Science 2020-06-03 Nikhita Vedula , Rahul Gupta , Aman Alok , Mukund Sridhar

The availability of an abundance of knowledge sources has spurred a large amount of effort in the development and enhancement of Information Retrieval techniques. Users information needs are expressed in natural language and successful…

Information Retrieval · Computer Science 2020-04-24 Bhawani Selvaretnam , Mohammed Belkhatir

This paper introduces a natural language understanding (NLU) framework for argumentative dialogue systems in the information-seeking and opinion building domain. The proposed framework consists of two sub-models, namely intent classifier…

Computation and Language · Computer Science 2022-02-22 Waheed Ahmed Abro , Annalena Aicher , Niklas Rach , Stefan Ultes , Wolfgang Minker , Guilin Qi

Dialogue agents, which perform specific tasks, are part of the long-term goal of NLP researchers to build intelligent agents that communicate with humans in natural language. Such systems should adapt easily from one domain to another to…

Computation and Language · Computer Science 2024-04-24 Jesse Atuhurra , Hidetaka Kamigaito , Taro Watanabe , Eric Nichols

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…

Information Retrieval · Computer Science 2019-01-14 Chen Qu , Liu Yang , Bruce Croft , Yongfeng Zhang , Johanne R. Trippas , Minghui Qiu

Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…

Computation and Language · Computer Science 2021-02-23 H. Weld , X. Huang , S. Long , J. Poon , S. C. Han

Joint intent detection and slot filling, which is also termed as joint NLU (Natural Language Understanding) is invaluable for smart voice assistants. Recent advancements in this area have been heavily focusing on improving accuracy using…

Machine Learning · Computer Science 2023-09-27 Kalpa Gunaratna , Vijay Srinivasan , Hongxia Jin

Modern task-oriented dialog systems need to reliably understand users' intents. Intent detection is most challenging when moving to new domains or new languages, since there is little annotated data. To address this challenge, we present a…

Computation and Language · Computer Science 2020-12-15 Li Zhang , Qing Lyu , Chris Callison-Burch

Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…

Computation and Language · Computer Science 2022-05-05 Ankan Mullick , Sukannya Purkayastha , Pawan Goyal , Niloy Ganguly

Novel intent class detection is an important problem in real world scenario for conversational agents for continuous interaction. Several research works have been done to detect novel intents in a mono-lingual (primarily English) texts and…

Computation and Language · Computer Science 2023-04-24 Ankan Mullick

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…

Computation and Language · Computer Science 2024-11-19 Juan A. Rodriguez , Nicholas Botzer , David Vazquez , Christopher Pal , Marco Pedersoli , Issam Laradji

To effectively express and satisfy network application requirements, intent-based network management has emerged as a promising solution. In intent-based methods, users and applications express their intent in a high-level abstract language…

Networking and Internet Architecture · Computer Science 2024-02-08 Salwa Mostafa , Mohammed S. Elbamby , Mohamed K. Abdel-Aziz , Mehdi Bennis

Accurately predicting the intent of customer support requests is vital for efficient support systems, enabling agents to quickly understand messages and prioritize responses accordingly. While different approaches exist for intent…

Computation and Language · Computer Science 2023-09-19 Nichal Narotamo , David Aparicio , Tiago Mesquita , Mariana Almeida

Natural language understanding includes the tasks of intent detection (identifying a user's objectives) and slot filling (extracting the entities relevant to those objectives). Prior slot filling methods assume that each intent type cannot…

Computation and Language · Computer Science 2023-05-19 Harshil Shah , Arthur Wilcke , Marius Cobzarenco , Cristi Cobzarenco , Edward Challis , David Barber

The ability to infer the intentions of others, predict their goals, and deduce their plans are critical features for intelligent agents. For a long time, several approaches investigated the use of symbolic representations and inferences…

Machine Learning · Computer Science 2019-11-25 Thibault Duhamel , Mariane Maynard , Froduald Kabanza
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