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Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…

Information Retrieval · Computer Science 2025-05-07 Juan Ahmad , Jonas Hellgren , Alan Said

While many production-ready and robust algorithms are available for the task of recommendation systems, many of these systems do not take the order of user's consumption into account. The order of consumption can be very useful and matters…

Information Retrieval · Computer Science 2022-05-03 Mehdi Soleiman Nejad , Meysam Varasteh , Hadi Moradi , Mohammad Amin Sadeghi

Users in consumption domains, like music, are often able to more efficiently provide preferences over a set of items (e.g. a playlist or radio) than over single items (e.g. songs). Unfortunately, this is an underexplored area of research,…

Information Retrieval · Computer Science 2023-05-09 Arun Tejasvi Chaganty , Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

A recommender system is an information filtering technology which can be used to predict preference ratings of items (products, services, movies, etc) and/or to output a ranking of items that are likely to be of interest to the user.…

Information Retrieval · Computer Science 2019-01-08 Camila V. Sundermann , Marcos A. Domingues , Ricardo M. Marcacini , Solange O. Rezende

A recommender system is an important subject in the field of data mining, where the item rating information from users is exploited and processed to make suitable recommendations with all other users. The recommender system creates…

Information Retrieval · Computer Science 2025-06-05 Tin T. Tran , Vaclav Snasel , Loc Tan Nguyen

Recommender systems mainly tailor personalized recommendations according to user interests learned from user feedback. However, such recommender systems passively cater to user interests and even reinforce existing interests in the feedback…

Information Retrieval · Computer Science 2024-03-13 Shuxian Bi , Wenjie Wang , Hang Pan , Fuli Feng , Xiangnan He

System-provided explanations for recommendations are an important component towards transparent and trustworthy AI. In state-of-the-art research, this is a one-way signal, though, to improve user acceptance. In this paper, we turn the role…

Information Retrieval · Computer Science 2021-05-04 Azin Ghazimatin , Soumajit Pramanik , Rishiraj Saha Roy , Gerhard Weikum

Natural interaction with recommendation and personalized search systems has received tremendous attention in recent years. We focus on the challenge of supporting people's understanding and control of these systems and explore a…

Information Retrieval · Computer Science 2022-05-20 Filip Radlinski , Krisztian Balog , Fernando Diaz , Lucas Dixon , Ben Wedin

Conversational recommendation system (CRS) is emerging as a user-friendly way to capture users' dynamic preferences over candidate items and attributes. Multi-shot CRS is designed to make recommendations multiple times until the user either…

Information Retrieval · Computer Science 2022-07-04 Yinan Zhang , Boyang Li , Yong Liu , You Yuan , Chunyan Miao

Recommender system is one of the most critical technologies for large internet companies such as Amazon and TikTok. Although millions of users use recommender systems globally everyday, and indeed, much data analysis work has been done to…

Information Retrieval · Computer Science 2025-05-29 Hao Wang

We study a conversational recommendation model which dynamically manages users' past (offline) preferences and current (online) requests through a structured and cumulative user memory knowledge graph, to allow for natural interactions and…

Computation and Language · Computer Science 2020-06-02 Hu Xu , Seungwhan Moon , Honglei Liu , Bing Liu , Pararth Shah , Bing Liu , Philip S. Yu

In 2010, Web users ordered, only in Amazon, 73 items per second and massively contribute reviews about their consuming experience. As the Web matures and becomes social and participatory, collaborative filters are the basic complement in…

Information Retrieval · Computer Science 2011-12-13 Vafopoulos Michalis , Oikonomou Michael

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…

Computation and Language · Computer Science 2021-06-03 Yu Lu , Junwei Bao , Yan Song , Zichen Ma , Shuguang Cui , Youzheng Wu , Xiaodong He

In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou

In this work, we consider how preference models in interactive recommendation systems determine the availability of content and users' opportunities for discovery. We propose an evaluation procedure based on stochastic reachability to…

Information Retrieval · Computer Science 2021-07-05 Mihaela Curmei , Sarah Dean , Benjamin Recht

We propose a reinforcement learning-based approach to optimize conversational strategies for product recommendation across diverse industries. As organizations increasingly adopt intelligent agents to support sales and service operations,…

Information Retrieval · Computer Science 2025-07-03 Kang Liu

Recommender systems have become an essential tool for providers and users of online services and goods, especially with the increased use of the Internet to access information and purchase products and services. This work proposes a novel…

Information Retrieval · Computer Science 2022-10-17 Abdullah Alhadlaq , Said Kerrache , Hatim Aboalsamh

Recommender systems are indispensable because they influence our day-to-day behavior and decisions by giving us personalized suggestions. Services like Kindle, Youtube, and Netflix depend heavily on the performance of their recommender…

Information Retrieval · Computer Science 2021-12-07 Shrikant Saxena , Shweta Jain

The pursuit of improved accuracy in recommender systems has led to the incorporation of user context. Context-aware recommender systems typically handle large amounts of data which must be uploaded and stored on the cloud, putting the…

Information Retrieval · Computer Science 2019-09-30 Benu Madhab Changmai , Divija Nagaraju , Debi Prasanna Mohanty , Kriti Singh , Kunal Bansal , Sukumar Moharana