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Modern software systems have transitioned from purely code-based architectures to AI-integrated systems where pre-trained models (PTMs) serve as permanent dependencies. However, while the evolution of traditional software libraries is…

Software Engineering · Computer Science 2026-04-21 Peerachai Banyongrakkul , Mansooreh Zahedi , Christoph Treude , Haoyu Gao , Patanamon Thongtanunam

This paper presents a novel framework that utilizes Natural Language Processing (NLP) techniques to understand user feedback on mobile applications. The framework allows software companies to drive their technology value stream based on…

Software Engineering · Computer Science 2023-03-09 Souvick Das , Novarun Deb , Agostino Cortesi , Nabendu Chaki

The emergence of Pre-trained Language Models (PLMs) has achieved tremendous success in the field of Natural Language Processing (NLP) by learning universal representations on large corpora in a self-supervised manner. The pre-trained models…

Information Retrieval · Computer Science 2023-09-14 Peng Liu , Lemei Zhang , Jon Atle Gulla

Recently, pre-trained language models such as BERT have been applied to document ranking for information retrieval, which first pre-train a general language model on an unlabeled large corpus and then conduct ranking-specific fine-tuning on…

Information Retrieval · Computer Science 2021-08-13 Lin Bo , Liang Pang , Gang Wang , Jun Xu , XiuQiang He , Ji-Rong Wen

Pre-trained models (PTMs) have achieved great success in various Software Engineering (SE) downstream tasks following the ``pre-train then fine-tune'' paradigm. As fully fine-tuning all parameters of PTMs can be computationally expensive, a…

Software Engineering · Computer Science 2023-12-27 Wentao Zou , Qi Li , Jidong Ge , Chuanyi Li , Xiaoyu Shen , Liguo Huang , Bin Luo

Patient experience and care quality are crucial for a hospital's sustainability and reputation. The analysis of patient feedback offers valuable insight into patient satisfaction and outcomes. However, the unstructured nature of these…

Computation and Language · Computer Science 2025-02-21 Hajar Sakai , Sarah S. Lam , Mohammadsadegh Mikaeili , Joshua Bosire , Franziska Jovin

Text classification is fundamental in Natural Language Processing (NLP), and the advent of Large Language Models (LLMs) has revolutionized the field. This paper introduces an adaptable and reliable text classification paradigm, which…

Computation and Language · Computer Science 2024-12-10 Zhiqiang Wang , Yiran Pang , Yanbin Lin , Xingquan Zhu

App reviews are a critical source of user feedback, offering valuable insights into an app's performance, features, usability, and overall user experience. Effectively analyzing these reviews is essential for guiding app development,…

Software Engineering · Computer Science 2025-05-09 Mohit Chaudhary , Chirag Jain , Preethu Rose Anish

Personalizing the outputs of large language models (LLMs) to align with individual user preferences is an active research area. However, previous studies have mainly focused on classification or ranking tasks and have not considered…

Computation and Language · Computer Science 2025-10-02 Koki Ryu , Hitomi Yanaka

Listening to user's requirements is crucial to building and maintaining high quality software. Online software user feedback has been shown to contain large amounts of information useful to requirements engineering (RE). Previous studies…

Software Engineering · Computer Science 2021-12-28 Peter Devine , Yun Sing Koh , Kelly Blincoe

A prominent achievement of natural language processing (NLP) is its ability to understand and generate meaningful human language. This capability relies on complex feedforward transformer block architectures pre-trained on large language…

Computation and Language · Computer Science 2025-11-11 Ronit D. Gross , Yarden Tzach , Tal Halevi , Ella Koresh , Ido Kanter

Pre-trained language models (PLMs) have become a prevalent technique in deep learning for code, utilizing a two-stage pre-training and fine-tuning procedure to acquire general knowledge about code and specialize in a variety of downstream…

Software Engineering · Computer Science 2024-01-05 Martin Weyssow , Xin Zhou , Kisub Kim , David Lo , Houari Sahraoui

Pretrained Language Models (PLM) have been greatly successful on a board range of natural language processing (NLP) tasks. However, it has just started being applied to the domain of recommendation systems. Traditional recommendation…

Machine Learning · Computer Science 2023-02-10 Nuofan Xu , Chenhui Hu

Large pretrained language models (PLMs) are often domain- or task-adapted via fine-tuning or prompting. Finetuning requires modifying all of the parameters and having enough data to avoid overfitting while prompting requires no training and…

Computation and Language · Computer Science 2022-07-11 Zejiang Hou , Julian Salazar , George Polovets

Large Language Models (LLMs) have fundamentally transformed approaches to Natural Language Processing (NLP) tasks across diverse domains. In healthcare, accurate and cost-efficient text classification is crucial, whether for clinical notes…

Computation and Language · Computer Science 2026-02-16 Hajar Sakai , Sarah S. Lam

Businesses and customers can gain valuable information from product reviews. The sheer number of reviews often necessitates ranking them based on their potential helpfulness. However, only a few reviews ever receive any helpfulness votes on…

Computation and Language · Computer Science 2024-02-27 Ali Boluki , Javad Pourmostafa Roshan Sharami , Dimitar Shterionov

The massive scale and growth of textual biomedical data have made its indexing and classification increasingly important. However, existing research on this topic mainly utilized convolutional and recurrent neural networks, which generally…

Computation and Language · Computer Science 2022-03-08 Bruce Nguyen , Shaoxiong Ji

Vulnerability detection is garnering increasing attention in software engineering, since code vulnerabilities possibly pose significant security. Recently, reusing various code pre-trained models has become common for code embedding without…

Software Engineering · Computer Science 2024-08-12 Yu Zhao , Lina Gong , Zhiqiu Huang , Yongwei Wang , Mingqiang Wei , Fei Wu

Software development involves collaborative interactions where stakeholders express opinions across various platforms. Recognizing the sentiments conveyed in these interactions is crucial for the effective development and ongoing…

Software Engineering · Computer Science 2026-04-22 Ting Zhang , Ivana Clairine Irsan , Ferdian Thung , David Lo

Pre-trained models (PTMs) have shown great promise in the speech and audio domain. Embeddings leveraged from these models serve as inputs for learning algorithms with applications in various downstream tasks. One such crucial task is Speech…

Audio and Speech Processing · Electrical Eng. & Systems 2023-04-25 Orchid Chetia Phukan , Arun Balaji Buduru , Rajesh Sharma