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The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…

Computation and Language · Computer Science 2022-03-31 Yunlong Liang , Fandong Meng , Ying Zhang , Jinan Xu , Yufeng Chen , Jie Zhou

The emotion recognition in conversation (ERC) task aims to predict the emotion label of an utterance in a conversation. Since the dependencies between speakers are complex and dynamic, which consist of intra- and inter-speaker dependencies,…

Computation and Language · Computer Science 2022-06-08 Yinan Bao , Qianwen Ma , Lingwei Wei , Wei Zhou , Songlin Hu

During online chats, body-language and vocal characteristics are not part of the communication mechanism making it challenging to facilitate an accurate interpretation of feelings, emotions, and attitudes. The use of emojis to express…

Human-Computer Interaction · Computer Science 2021-07-20 Moeen Mostafavi , Michael D. Porter

The existing emotion-cause pair extraction (ECPE) task, unfortunately, ignores extracting the emotion type and cause type, while these fine-grained meta-information can be practically useful in real-world applications, i.e., chat robots and…

Computation and Language · Computer Science 2023-06-13 Li Zheng , Donghong Ji , Fei Li , Hao Fei , Shengqiong Wu , Jingye Li , Bobo Li , Chong Teng

Emotion Recognition in Conversation has been seen to be widely applicable in call center analytics, opinion mining, finance, retail, healthcare, and other industries. In a call center scenario, the role of the call center agent is not just…

Computation and Language · Computer Science 2025-09-24 Aditi Debsharma , Bhushan Jagyasi , Surajit Sen , Priyanka Pandey , Devicharith Dovari , Yuvaraj V. C , Rosalin Parida , Gopali Contractor

This article describes a novel approach to expand in run-time the knowledge base of an Artificial Conversational Agent. A technique for automatic knowledge extraction from the user's sentence and four methods to insert the new acquired…

Robotics · Computer Science 2022-03-09 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

Emotion detection is a critical technology extensively employed in diverse fields. While the incorporation of commonsense knowledge has proven beneficial for existing emotion detection methods, dialogue-based emotion detection encounters…

Computation and Language · Computer Science 2023-09-14 Yuting Su , Yichen Wei , Weizhi Nie , Sicheng Zhao , Anan Liu

Emotion recognition plays a crucial role in various domains of human-robot interaction. In long-term interactions with humans, robots need to respond continuously and accurately, however, the mainstream emotion recognition methods mostly…

Human-Computer Interaction · Computer Science 2024-01-23 Zihan Lin , Francisco Cruz , Eduardo Benitez Sandoval

Sarcasm detection, with its figurative nature, poses unique challenges for affective systems designed to perform sentiment analysis. While these systems typically perform well at identifying direct expressions of emotion, they struggle with…

Computation and Language · Computer Science 2026-04-21 Ximing Wen , Rezvaneh Rezapour

Emotion Recognition in Conversation (ERC) has become a fundamental capability for large language models (LLMs) in human-centric interaction. Beyond accurate recognition, coherent emotional expression is also crucial, yet both are limited by…

Artificial Intelligence · Computer Science 2026-04-21 Shaowei Zhang , Faqiang Qian , Yan Chen , Ziliang Wang , Kang An , Yong Dai , Mengya Gao , Yichao Wu

Automatic facial expression recognition is an important research area in the emotion recognition and computer vision. Applications can be found in several domains such as medical treatment, driver fatigue surveillance, sociable robotics,…

Computer Vision and Pattern Recognition · Computer Science 2020-02-03 Sevegni Odilon Clement Allognon , Alessandro L. Koerich , Alceu de S. Britto

The recognition of emotions by humans is a complex process which considers multiple interacting signals such as facial expressions and both prosody and semantic content of utterances. Commonly, research on automatic recognition of emotions…

Computation and Language · Computer Science 2019-09-10 Deniz Cevher , Sebastian Zepf , Roman Klinger

Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…

Computation and Language · Computer Science 2022-06-01 Avinash Madasu , Mauajama Firdaus , Asif Eqbal

In the era of advanced artificial intelligence and human-computer interaction, identifying emotions in spoken language is paramount. This research explores the integration of deep learning techniques in speech emotion recognition, offering…

Sound · Computer Science 2023-10-20 Hanan Hamza , Fiza Gafoor , Fathima Sithara , Gayathri Anil , V. S. Anoop

This paper delves into enhancing the classification performance on the GoEmotions dataset, a large, manually annotated dataset for emotion detection in text. The primary goal of this paper is to address the challenges of detecting subtle…

Computation and Language · Computer Science 2024-04-10 Kaipeng Wang , Zhi Jing , Yongye Su , Yikun Han

Emotion recognition in conversation (ERC) aims to detect the emotion for each utterance in a given conversation. The newly proposed ERC models have leveraged pre-trained language models (PLMs) with the paradigm of pre-training and…

Computation and Language · Computer Science 2022-07-28 Jingjie Yi , Deqing Yang , Siyu Yuan , Caiyan Cao , Zhiyao Zhang , Yanghua Xiao

The advent of deep learning models has made a considerable contribution to the achievement of Emotion Recognition in Conversation (ERC). However, this task still remains an important challenge due to the plurality and subjectivity of human…

Computation and Language · Computer Science 2024-04-18 Barbara Gendron , Gaël Guibon

In this study, we propose feature extraction for multimodal meme classification using Deep Learning approaches. A meme is usually a photo or video with text shared by the young generation on social media platforms that expresses a…

Artificial Intelligence · Computer Science 2022-07-08 Sofiane Ouaari , Tsegaye Misikir Tashu , Tomas Horvath

Recently, increasing attention has been directed to the study of the speech emotion recognition, in which global acoustic features of an utterance are mostly used to eliminate the content differences. However, the expression of speech…

Human-Computer Interaction · Computer Science 2018-11-21 Haotian Guan , Zhilei Liu , Longbiao Wang , Jianwu Dang , Ruiguo Yu

The literature in automated sarcasm detection has mainly focused on lexical, syntactic and semantic-level analysis of text. However, a sarcastic sentence can be expressed with contextual presumptions, background and commonsense knowledge.…

Computation and Language · Computer Science 2018-05-17 Devamanyu Hazarika , Soujanya Poria , Sruthi Gorantla , Erik Cambria , Roger Zimmermann , Rada Mihalcea