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Several recent studies on dyadic human-human interactions have been done on conversations without specific business objectives. However, many companies might benefit from studies dedicated to more precise environments such as after sales…

Computation and Language · Computer Science 2021-09-21 Gaël Guibon , Matthieu Labeau , Hélène Flamein , Luce Lefeuvre , Chloé Clavel

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

Human-Computer Interaction · Computer Science 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

In emotion recognition from speech, a key challenge lies in identifying speech signal segments that carry the most relevant acoustic variations for discerning specific emotions. Traditional approaches compute functionals for features such…

Computation and Language · Computer Science 2025-06-04 Sofoklis Kakouros

Sentiment Analysis and Emotion Detection in conversation is key in several real-world applications, with an increase in modalities available aiding a better understanding of the underlying emotions. Multi-modal Emotion Detection and…

Computation and Language · Computer Science 2020-08-04 Aman Shenoy , Ashish Sardana

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

Human emotion recognition holds a pivotal role in facilitating seamless human-computer interaction. This paper delineates our methodology in tackling the Valence-Arousal (VA) Estimation Challenge, Expression (Expr) Classification Challenge,…

Computer Vision and Pattern Recognition · Computer Science 2024-03-19 Weiwei Zhou , Jiada Lu , Chenkun Ling , Weifeng Wang , Shaowei Liu

Affective Computing (AC) is essential for advancing Artificial General Intelligence (AGI), with emotion recognition serving as a key component. However, human emotions are inherently dynamic, influenced not only by an individual's…

Computation and Language · Computer Science 2025-03-31 Yupei Li , Qiyang Sun , Sunil Munthumoduku Krishna Murthy , Emran Alturki , Björn W. Schuller

Emotion Recognition in Conversation (ERC) involves detecting the underlying emotion behind each utterance within a conversation. Effectively generating representations for utterances remains a significant challenge in this task. Recent…

Computation and Language · Computer Science 2024-04-01 Fangxu Yu , Junjie Guo , Zhen Wu , Xinyu Dai

Emotion recognition is a topic of significant interest in assistive robotics due to the need to equip robots with the ability to comprehend human behavior, facilitating their effective interaction in our society. Consequently, efficient and…

Human-Computer Interaction · Computer Science 2023-12-05 Rutherford Agbeshi Patamia , Paulo E. Santos , Kingsley Nketia Acheampong , Favour Ekong , Kwabena Sarpong , She Kun

The human face conveys a significant amount of information. Through facial expressions, the face is able to communicate numerous sentiments without the need for verbalisation. Visual emotion recognition has been extensively studied.…

Computer Vision and Pattern Recognition · Computer Science 2022-01-20 Liam Schoneveld , Alice Othmani

Speech emotion recognition is an important and challenging task in the realm of human-computer interaction. Prior work proposed a variety of models and feature sets for training a system. In this work, we conduct extensive experiments using…

Computation and Language · Computer Science 2017-06-05 Michael Neumann , Ngoc Thang Vu

In affective computing, the task of Emotion Recognition in Conversations (ERC) has emerged as a focal area of research. The primary objective of this task is to predict emotional states within conversations by analyzing multimodal data…

Multimedia · Computer Science 2024-11-22 Xiaomin Yu , Feiyang Wang , Ziyue Qiao

Emotion recognition in social situations is a complex task that requires integrating information from both facial expressions and the situational context. While traditional approaches to automatic emotion recognition have focused on…

Human-Computer Interaction · Computer Science 2025-07-18 Bin Han , Cleo Yau , Su Lei , Jonathan Gratch

Computer-mediated communication has become more important than face-to-face communication in many contexts. Tracking emotional dynamics in chat conversations can enhance communication, improve services, and support well-being in various…

Computation and Language · Computer Science 2024-10-23 Ayan Igali , Abdulkhak Abdrakhman , Yerdaut Torekhan , Pakizar Shamoi

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

Computation and Language · Computer Science 2019-11-27 Sashank Santhanam , Samira Shaikh

Understanding emotions in natural language is inherently a multi-dimensional reasoning problem, where multiple affective signals interact through context, interpersonal relations, and situational cues. However, most existing emotion…

Computation and Language · Computer Science 2026-04-02 Hemanth Kotaprolu , Kishan Maharaj , Raey Zhao , Abhijit Mishra , Pushpak Bhattacharyya

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Non-speech emotion recognition has a wide range of applications including healthcare, crime control and rescue, and entertainment, to name a few. Providing these applications using edge computing has great potential, however, recent studies…

Sound · Computer Science 2023-05-02 Ibrahim Malik , Siddique Latif , Sanaullah Manzoor , Muhammad Usama , Junaid Qadir , Raja Jurdak

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

Computation and Language · Computer Science 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal