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The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…

Human-Computer Interaction · Computer Science 2023-10-20 Javier Hernandez , Jina Suh , Judith Amores , Kael Rowan , Gonzalo Ramos , Mary Czerwinski

Many users struggle with effective online search and critical evaluation, especially in high-stakes domains like health, while often overestimating their digital literacy. Thus, in this demo, we present an interactive search companion that…

Human-Computer Interaction · Computer Science 2026-01-19 Markus Bink , Marten Risius , Udo Kruschwitz , David Elsweiler

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

Search systems on the Web rely on user input to generate relevant results. Since early information retrieval systems, users are trained to issue keyword searches and adapt to the language of the system. Recent research has shown that users…

Information Retrieval · Computer Science 2023-02-14 Andrea Papenmeier , Dagmar Kern , Daniel Hienert , Alfred Sliwa , Ahmet Aker , Norbert Fuhr

We develop a reinforcement learning based search assistant which can assist users through a set of actions and sequence of interactions to enable them realize their intent. Our approach caters to subjective search where the user is seeking…

Artificial Intelligence · Computer Science 2018-08-21 Milan Aggarwal , Aarushi Arora , Shagun Sodhani , Balaji Krishnamurthy

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…

Information Retrieval · Computer Science 2019-01-14 Chen Qu , Liu Yang , Bruce Croft , Yongfeng Zhang , Johanne R. Trippas , Minghui Qiu

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

Conversational interfaces are increasingly used for data analysis, enabling data workers to express complex analytical intents in natural language. Yet, these interactions unfold as long, linear transcripts that are misaligned with the…

Human-Computer Interaction · Computer Science 2026-03-03 Ken Gu , Srishti Palani , Vidya Setlur

Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…

Information Retrieval · Computer Science 2021-01-19 Zhenduo Wang , Qingyao Ai

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Conversational search is a relatively young area of research that aims at automating an information-seeking dialogue. In this paper we help to position it with respect to other research areas within conversational Artificial Intelligence…

Information Retrieval · Computer Science 2021-06-09 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

Search engines are the preferred tools for finding information on the Web. They are advancing to be the common helpers to answer any of our search needs. We use them to carry out simple look-up tasks and also to work on rather time…

Information Retrieval · Computer Science 2012-06-13 Georg Singer , Ulrich Norbisrath , Dirk Lewandowski

Web search engines have become the dominant tools for finding information on the Internet. Due to their popularity, users apply them to a wide range of search needs, from simple look-ups to rather complex information tasks. This paper…

Information Retrieval · Computer Science 2012-07-05 Georg Singer , Ulrich Norbisrath , Dirk Lewandowski

Asking clarifying questions in response to search queries has been recognized as a useful technique for revealing the underlying intent of the query. Clarification has applications in retrieval systems with different interfaces, from the…

Information Retrieval · Computer Science 2020-06-02 Hamed Zamani , Bhaskar Mitra , Everest Chen , Gord Lueck , Fernando Diaz , Paul N. Bennett , Nick Craswell , Susan T. Dumais

Information technology has profoundly altered the way humans interact with information. The vast amount of content created, shared, and disseminated online has made it increasingly difficult to access relevant information. Over the past two…

Information Retrieval · Computer Science 2025-04-14 Yu Zhang , Shutong Qiao , Jiaqi Zhang , Tzu-Heng Lin , Chen Gao , Yong Li

Web search is among the most frequent online activities. Whereas traditional information retrieval techniques focus on the information need behind a user query, previous work has shown that user behaviour and interaction can provide…

Information Retrieval · Computer Science 2022-07-05 Ran Yu , Limock , Stefan Dietze

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Human-Computer Interaction · Computer Science 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…

Human-Computer Interaction · Computer Science 2024-09-04 Sachin Pathiyan Cherumanal , Falk Scholer , Johanne R. Trippas , Damiano Spina

Language agents have demonstrated remarkable potential in web search and information retrieval. However, these search agents assume user queries are complete and unambiguous, an assumption that diverges from reality where users begin with…