Related papers: Distantly Supervised Transformers For E-Commerce P…
Open-domain Question Answering models which directly leverage question-answer (QA) pairs, such as closed-book QA (CBQA) models and QA-pair retrievers, show promise in terms of speed and memory compared to conventional models which retrieve…
Product-related question answering (QA) is an important but challenging task in E-Commerce. It leads to a great demand on automatic review-driven QA, which aims at providing instant responses towards user-posted questions based on diverse…
Humans apprehend the world through various sensory modalities, yet language is their predominant communication channel. Machine learning systems need to draw on the same multimodal richness to have informed discourses with humans in natural…
While transformers demonstrate impressive performance on many knowledge intensive (KI) tasks, their ability to serve as implicit knowledge bases (KBs) remains limited, as shown on several slot-filling, question-answering (QA), fact…
Question-answering (QA) data often encodes essential information in many facets. This paper studies a natural question: Can we get supervision from QA data for other tasks (typically, non-QA ones)? For example, {\em can we use QAMR (Michael…
Question Answering (QA) systems are used to provide proper responses to users' questions automatically. Sentence matching is an essential task in the QA systems and is usually reformulated as a Paraphrase Identification (PI) problem. Given…
Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…
Shortcut learning, i.e., a model's reliance on undesired features not directly relevant to the task, is a major challenge that severely limits the applications of machine learning algorithms, particularly when deploying them to assist in…
Spoken question answering (SQA) requires fine-grained understanding of both spoken documents and questions for the optimal answer prediction. In this paper, we propose novel training schemes for spoken question answering with a…
E-commerce product pages contain a mix of structured specifications, unstructured reviews, and contextual elements like personalized offers or regional variants. Although informative, this volume can lead to cognitive overload, making it…
This work shows how to improve and interpret the commonly used dual encoder model for response suggestion in dialogue. We present an attentive dual encoder model that includes an attention mechanism on top of the extracted word-level…
Query classification, including multiple subtasks such as intent and category prediction, is vital to e-commerce applications. E-commerce queries are usually short and lack context, and the information between labels cannot be used,…
Building multi-turn information-seeking conversation systems is an important and challenging research topic. Although several advanced neural text matching models have been proposed for this task, they are generally not efficient for…
The booming online e-commerce platforms demand highly accurate approaches to segment queries that carry the product requirements of consumers. Recent works have shown that the supervised methods, especially those based on deep learning, are…
Relevance is a foundation of user experience in e-commerce search. We view relevance optimization as a closed-loop ecosystem involving multiple human roles: users who provide feedback, product managers who define standards, annotators who…
Many machine intelligence techniques are developed in E-commerce and one of the most essential components is the representation of IDs, including user ID, item ID, product ID, store ID, brand ID, category ID etc. The classical encoding…
Conversational user queries are increasingly challenging traditional e-commerce platforms, whose search systems are typically optimized for keyword-based queries. We present an LLM-based semantic search framework that effectively captures…
This paper identifies two kinds of redundancy in the current VideoQA paradigm. Specifically, the current video encoders tend to holistically embed all video clues at different granularities in a hierarchical manner, which inevitably…
Getting a good understanding of the customer intent is essential in e-commerce search engines. In particular, associating the correct product type to a search query plays a vital role in surfacing correct products to the customers. Query…
The Transformer-based model have made significant strides in semantic matching tasks by capturing connections between phrase pairs. However, to assess the relevance of sentence pairs, it is insufficient to just examine the general…