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Recommender systems are a valuable way to engage users in a system, increase participation and show them resources they may not have found otherwise. One significant challenge is that user interests may change over time and certain items…

Information Retrieval · Computer Science 2020-06-17 Oznur Alkan , Elizabeth Daly

Online user reviews describing various products and services are now abundant on the web. While the information conveyed through review texts and ratings is easily comprehensible, there is a wealth of hidden information in them that is not…

Information Retrieval · Computer Science 2016-04-20 Rahul Kamath , Masanao Ochi , Yutaka Matsuo

Customer reviews usually contain much information about one's online shopping experience. While positive reviews are beneficial to the stores, negative ones will largely influence consumers' decision and may lead to a decline in sales.…

Computation and Language · Computer Science 2022-09-21 Bo Chen , Jiayi Liu , Mieradilijiang Maimaiti , Xing Gao , Ji Zhang

Online Travel Platforms are virtual two-sided marketplaces where guests search for accommodations and accommodation providers list their properties such as hotels and vacation rentals. The large majority of hotels are rated by official…

Information Retrieval · Computer Science 2021-01-28 Anastasiia Kornilova , Lucas Bernardi

Just as user preferences change with time, item reviews also reflect those same preference changes. In a nutshell, if one is to sequentially incorporate review content knowledge into recommender systems, one is naturally led to dynamical…

Information Retrieval · Computer Science 2022-03-23 Kostadin Cvejoski , Ramses J. Sanchez , Christian Bauckhage , Cesar Ojeda

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Kashyap Popat , Gerhard Weikum

Nowadays peoples are actively involved in giving comments and reviews on social networking websites and other websites like shopping websites, news websites etc. large number of people everyday share their opinion on the web, results is a…

Computation and Language · Computer Science 2014-09-16 Richa Sharma , Shweta Nigam , Rekha Jain

Online reviews have become essential for users to make informed decisions in everyday tasks ranging from planning summer vacations to purchasing groceries and making financial investments. A key problem in using online reviews is the…

Information Retrieval · Computer Science 2023-05-09 Khaled Alanezi , Nuha Albadi , Omar Hammad , Maram Kurdi , Shivakant Mishra

User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…

Software Engineering · Computer Science 2024-07-23 Walid Maalej , Volodymyr Biryuk , Jialiang Wei , Fabian Panse

Despite the maturity already achieved by recommender systems algorithms, little is known about how to obtain and provide users with a proper rationale for a recommendation. Transparency and effectiveness of recommender systems may be…

Information Retrieval · Computer Science 2020-10-14 D. C. Hernandez-Bocanegra , J. Ziegler

Opinion mining refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in textual material. Opinion mining, also known as sentiment analysis, has received…

Information Retrieval · Computer Science 2017-12-27 Kasturi Dewi Varathan , Anastasia Giachanou , Fabio Crestani

Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…

Computation and Language · Computer Science 2020-10-12 Faranak Abri , Luis Felipe Gutierrez , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

Recommender systems have become increasingly important with the rise of the web as a medium for electronic and business transactions. One of the key drivers of this technology is the ease with which users can provide feedback about their…

Information Retrieval · Computer Science 2024-11-05 Dong Li

Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…

Artificial Intelligence · Computer Science 2026-05-08 Millend Roy , Agostino Capponi , Vineet Goyal

In this work, we present an approach for mining user preferences and recommendation based on reviews. There have been various studies worked on recommendation problem. However, most of the studies beyond one aspect user generated- content…

Information Retrieval · Computer Science 2017-02-10 Xuan-Son Vu , Seong-Bae Park

With the increasing number of merchandise on e-commerce platforms, users tend to refer to reviews of other shoppers to decide which product they should buy. However, with so many reviews of a product, users often have to spend lots of time…

Computation and Language · Computer Science 2020-11-12 Yiren Liu , Kuan-Ying Lee

How to rank web pages, scientists and online resources has recently attracted increasing attention from both physicists and computer scientists. In this paper, we study the ranking problem of rating systems where users vote objects by…

Information Retrieval · Computer Science 2010-01-14 Luo-Luo Jiang , Matus Medo , Joseph R. Wakeling , Yi-Cheng Zhang , Tao Zhou

Reputation is crucial to enabling human or software agents to select among alternative providers. Although several effective reputation assessment methods exist, they typically distil reputation into a numerical representation, with no…

Artificial Intelligence · Computer Science 2020-06-17 Ingrid Nunes , Phillip Taylor , Lina Barakat , Nathan Griffiths , Simon Miles

Reputation systems aim to reduce the risk of loss due to untrustworthy participants. This loss is aggravated by dishonest advisors trying to pollute the e-market environment for their self-interest. A major task of a reputation system is to…

Social and Information Networks · Computer Science 2012-01-19 Vibha Gaur , Neeraj Kumar Sharma , Punam Bedi

Opinions are very important in the life of human beings. These Opinions helped the humans to carry out the decisions. As the impact of the Web is increasing day by day, Web documents can be seen as a new source of opinion for human beings.…

Information Retrieval · Computer Science 2014-04-22 Richa Sharma , Shweta Nigam , Rekha Jain