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Using online information discovery as a case study, in this position paper we discuss the need to design, develop, and deploy (conversational) agents that can -- non-intrusively -- guide children in their quest for online resources rather…

Computation and Language · Computer Science 2023-02-24 Casey Kennington , Jerry Alan Fails , Katherine Landau Wright , Maria Soledad Pera

This paper outlines the challenges and opportunities of research on conversational agents with children and young people across four countries, exploring the ways AI technologies can support children's well-being across social and cultural…

Human-Computer Interaction · Computer Science 2025-08-21 Natalia Kucirkova , Alexis Hiniker , Megumi Ishikawa , Sho Tsuji , Aayushi Dangol , Robert Wolfe

Dialogue systems for mental health care aim to provide appropriate support to individuals experiencing mental distress. While extensive research has been conducted to deliver adequate emotional support, existing studies cannot identify…

Computation and Language · Computer Science 2024-08-13 Seungyeon Seo , Gary Geunbae Lee

Conversational Health Agents (CHAs) are interactive systems that provide healthcare services, such as assistance and diagnosis. Current CHAs, especially those utilizing Large Language Models (LLMs), primarily focus on conversation aspects.…

Computation and Language · Computer Science 2024-09-26 Mahyar Abbasian , Iman Azimi , Amir M. Rahmani , Ramesh Jain

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general…

Computation and Language · Computer Science 2022-05-12 Abraham Sanders , Tomek Strzalkowski , Mei Si , Albert Chang , Deepanshu Dey , Jonas Braasch , Dakuo Wang

Dialogue systems for Automatic Differential Diagnosis (ADD) have a wide range of real-life applications. These dialogue systems are promising for providing easy access and reducing medical costs. Building end-to-end ADD dialogue systems…

Computation and Language · Computer Science 2023-08-17 Srija Macherla , Man Luo , Mihir Parmar , Chitta Baral

While end-to-end neural conversation models have led to promising advances in reducing hand-crafted features and errors induced by the traditional complex system architecture, they typically require an enormous amount of data due to the…

Computation and Language · Computer Science 2018-01-10 Sungjin Lee

Our environment, whether at work, in public spaces, or at home, is becoming more connected, and increasingly responsive. Meal preparation even when it involves simply heating ready-made food can be perceived as a complex process for people…

Human-Computer Interaction · Computer Science 2021-06-22 Matteo Zallio , Paula Kelly , Barry Cryan , Damon Berry

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

Information Retrieval · Computer Science 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

Many generative AI systems as well as decision-support systems (DSSs) provide operators with predictions or recommendations. Various studies show, however, that people can mistakenly adopt the erroneous results presented by those systems.…

Human-Computer Interaction · Computer Science 2026-03-31 Simon WS Fischer , Hanna Schraffenberger , Serge Thill , Pim Haselager

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

Many laypeople are motivated to improve the health behavior of their family or friends but do not know where to start, especially if the health behavior is potentially stigmatizing or controversial. We present an approach that uses virtual…

In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…

Computation and Language · Computer Science 2017-09-12 Kevin K. Bowden , Shereen Oraby , Amita Misra , Jiaqi Wu , Stephanie Lukin

Building dialog agents that can converse naturally with humans is a challenging yet intriguing problem of artificial intelligence. In open-domain human-computer conversation, where the conversational agent is expected to respond to human…

Artificial Intelligence · Computer Science 2018-02-13 Tom Young , Erik Cambria , Iti Chaturvedi , Minlie Huang , Hao Zhou , Subham Biswas

The rapid proliferation of AI-generated content (AIGC) has reshaped the dynamics of digital marketing and online consumer behavior. However, predicting the diffusion trajectory and market impact of such content remains challenging due to…

Machine Learning · Computer Science 2025-11-14 Ziqing Yin , Xuanjing Chen , Xi Zhang

This study addresses the interaction challenges encountered by spoken dialogue systems (SDSs) when engaging with users who exhibit distinct conversational behaviors, particularly minors, in scenarios where data are scarce. We propose a…

Computation and Language · Computer Science 2024-08-21 Zhiyang Qi , Michimasa Inaba

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald

The use of digital resources has been increasing in every instance of todays society, being it in business or even ludic purposes. Despite such ever increasing use of technologies as interfaces, in all fields, it seems that it lacks the…

Human-Computer Interaction · Computer Science 2021-10-04 Juliane B. S. dos Santos , Paulo Ricardo Knob , Victor Putrich Scherer , Soraia Raupp Musse