Related papers: Intent Recognition and Unsupervised Slot Identific…
In a modern spoken language understanding (SLU) system, the natural language understanding (NLU) module takes interpretations of a speech from the automatic speech recognition (ASR) module as the input. The NLU module usually uses the first…
Spoken Language Understanding (SLU), which aims to extract user semantics to execute downstream tasks, is a crucial component of task-oriented dialog systems. Existing SLU datasets generally lack sufficient diversity and complexity, and…
This paper introduces a natural language understanding (NLU) framework for argumentative dialogue systems in the information-seeking and opinion building domain. The proposed framework consists of two sub-models, namely intent classifier…
Natural Language Understanding (NLU) is an established component within a conversational AI or digital assistant system, and it is responsible for producing semantic understanding of a user request. We propose a scalable and automatic…
Few-shot learning arises in important practical scenarios, such as when a natural language understanding system needs to learn new semantic labels for an emerging, resource-scarce domain. In this paper, we explore retrieval-based methods…
End-to-end spoken language understanding (SLU) predicts intent directly from audio using a single model. It promises to improve the performance of assistant systems by leveraging acoustic information lost in the intermediate textual…
In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…
Much recent work on Spoken Language Understanding (SLU) is limited in at least one of three ways: models were trained on oracle text input and neglected ASR errors, models were trained to predict only intents without the slot values, or…
Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…
In recent years, developing a speech understanding system that classifies a waveform to structured data, such as intents and slots, without first transcribing the speech to text has emerged as an interesting research problem. This work…
Profile-based intent detection and slot filling are important tasks aimed at reducing the ambiguity in user utterances by leveraging user-specific supporting profile information. However, research in these two tasks has not been extensively…
Spoken Language Understanding (SLU) plays a crucial role in speech-centric multimedia applications, enabling machines to comprehend spoken language in scenarios such as meetings, interviews, and customer service interactions. SLU…
Spoken language understanding systems using audio-only data are gaining popularity, yet their ability to handle unseen intents remains limited. In this study, we propose a generalized zero-shot audio-to-intent classification framework with…
Intent detection is a critical component of task-oriented dialogue systems (TODS) which enables the identification of suitable actions to address user utterances at each dialog turn. Traditional approaches relied on computationally…
Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…
Decoding speaker's intent is a crucial part of spoken language understanding (SLU). The presence of noise or errors in the text transcriptions, in real life scenarios make the task more challenging. In this paper, we address the spoken…
We consider the problem of performing Spoken Language Understanding (SLU) on small devices typical of IoT applications. Our contributions are twofold. First, we outline the design of an embedded, private-by-design SLU system and show that…
Natural language understanding (NLU) has two core tasks: intent classification and slot filling. The success of pre-training language models resulted in a significant breakthrough in the two tasks. One of the promising solutions called BERT…
End-to-end spoken language understanding (SLU) systems that process human-human or human-computer interactions are often context independent and process each turn of a conversation independently. Spoken conversations on the other hand, are…
Natural Language Understanding (NLU) and Natural Language Generation (NLG) are the two critical components of every conversational system that handles the task of understanding the user by capturing the necessary information in the form of…