Related papers: MultiWOZ 2.4: A Multi-Domain Task-Oriented Dialogu…
Data artifacts incentivize machine learning models to learn non-transferable generalizations by taking advantage of shortcuts in the data, and there is growing evidence that data artifacts play a role for the strong results that deep…
In this work, we approach spoken Dialogue State Tracking (DST) by bridging the representation spaces of speech encoders and LLMs via a small connector module, with a focus on fully open-sourced and open-data components (WavLM-large, OLMo).…
Learning with minimal data is one of the key challenges in the development of practical, production-ready goal-oriented dialogue systems. In a real-world enterprise setting where dialogue systems are developed rapidly and are expected to…
Much text describes a changing world (e.g., procedures, stories, newswires), and understanding them requires tracking how entities change. An earlier dataset, OpenPI, provided crowdsourced annotations of entity state changes in text.…
Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…
Learning from free-text human feedback is essential for dialog systems, but annotated data is scarce and usually covers only a small fraction of error types known in conversational AI. Instead of collecting and annotating new datasets from…
Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…
The performance of task-oriented dialogue models is strongly tied to how well they track dialogue states, which records and updates user information across multi-turn interactions. However, current multi-domain DST encounters two key…
The Dialog State Tracking Challenge 4 (DSTC 4) differentiates itself from the previous three editions as follows: the number of slot-value pairs present in the ontology is much larger, no spoken language understanding output is given, and…
Pre-trained language models have been recently shown to benefit task-oriented dialogue (TOD) systems. Despite their success, existing methods often formulate this task as a cascaded generation problem which can lead to error accumulation…
Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…
The enormous demand for annotated data brought forth by deep learning techniques has been accompanied by the problem of annotation noise. Although this issue has been widely discussed in machine learning literature, it has been relatively…
This paper examines various unsupervised pretraining objectives for learning dialog context representations. Two novel methods of pretraining dialog context encoders are proposed, and a total of four methods are examined. Each pretraining…
Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…
Zero-shot transfer learning for multi-domain dialogue state tracking can allow us to handle new domains without incurring the high cost of data acquisition. This paper proposes new zero-short transfer learning technique for dialogue state…
Open-domain retrieval-based dialogue systems require a considerable amount of training data to learn their parameters. However, in practice, the negative samples of training data are usually selected from an unannotated conversation data…
Non-intrusive speech quality assessment is a crucial operation in multimedia applications. The scarcity of annotated data and the lack of a reference signal represent some of the main challenges for designing efficient quality assessment…
Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…
Acoustic-to-word (A2W) models that allow direct mapping from acoustic signals to word sequences are an appealing approach to end-to-end automatic speech recognition due to their simplicity. However, prior works have shown that modelling A2W…
In task-oriented dialogue systems, Dialogue State Tracking (DST) aims to extract users' intentions from the dialogue history. Currently, most existing approaches suffer from error propagation and are unable to dynamically select relevant…