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Building trustworthy AI systems for mental health support is a shared priority across stakeholders from multiple disciplines. However, "trustworthy" remains loosely defined and inconsistently operationalized. AI research often focuses on…

Computation and Language · Computer Science 2026-04-23 Xin Sun , Yue Su , Yifan Mo , Qingyu Meng , Yuxuan Li , Saku Sugawara , Mengyuan Zhang , Charlotte Gerritsen , Sander L. Koole , Koen Hindriks , Jiahuan Pei

There is growing research interest in recommendation as a multi-stakeholder problem, one where the interests of multiple parties should be taken into account. This category subsumes some existing well-established areas of recommendation…

Information Retrieval · Computer Science 2019-08-01 Himan Abdollahpouri , Robin Burke

Trustworthy AI encompasses many aspirational aspects for aligning AI systems with human values, including fairness, privacy, robustness, explainability, and uncertainty quantification. Ultimately the goal of Trustworthy AI research is to…

Machine Learning · Computer Science 2025-11-04 Jesse C. Cresswell

Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…

Artificial Intelligence · Computer Science 2021-01-06 Aniek F. Markus , Jan A. Kors , Peter R. Rijnbeek

In an ideal world, deployed machine learning models will enhance our society. We hope that those models will provide unbiased and ethical decisions that will benefit everyone. However, this is not always the case; issues arise during the…

Computers and Society · Computer Science 2021-11-25 Jasmine DeHart , Chenguang Xu , Lisa Egede , Christan Grant

In a multi-party machine learning system, different parties cooperate on optimizing towards better models by sharing data in a privacy-preserving way. A major challenge in learning is the incentive issue. For example, if there is…

Multiagent Systems · Computer Science 2020-08-11 Mengjing Chen , Yang Liu , Weiran Shen , Yiheng Shen , Pingzhong Tang , Qiang Yang

As artificial intelligence (AI) systems become more common in our daily lives, it is important to understand how different stakeholders comprehend and envisage the role that these technologies play in shaping social, political, and economic…

Computation and Language · Computer Science 2026-05-22 Alina Karakanta , Alex Christiansen , Tomás Dodds , Bissie Anderson , Matteo Fuoli , Marcus Perlman , Aletta G. Dorst

The success of artificial intelligence (AI), and deep learning models in particular, has led to their widespread adoption across various industries due to their ability to process huge amounts of data and learn complex patterns. However,…

Artificial Intelligence · Computer Science 2023-09-22 Wei Jie Yeo , Wihan van der Heever , Rui Mao , Erik Cambria , Ranjan Satapathy , Gianmarco Mengaldo

In this paper, I examine questions surrounding AI neutrality through the prism of existing literature and scholarship about mediation and media pluralism. Such traditions, I argue, provide a valuable theoretical framework for how we should…

Artificial Intelligence · Computer Science 2023-11-21 Stefaan G. Verhulst

As AI-powered systems increasingly mediate consequential decision-making, their explainability is critical for end-users to take informed and accountable actions. Explanations in human-human interactions are socially-situated. AI systems…

Human-Computer Interaction · Computer Science 2021-01-14 Upol Ehsan , Q. Vera Liao , Michael Muller , Mark O. Riedl , Justin D. Weisz

Smart recommendation algorithms have revolutionized content delivery and improved efficiency across various domains. However, concerns about user agency arise from the algorithms' inherent opacity (information asymmetry) and one-way output…

Human-Computer Interaction · Computer Science 2025-05-13 Mengke Wu , Weizi Liu , Yanyun Wang , Mike Yao

The potential risk of AI systems unintentionally embedding and reproducing bias has attracted the attention of machine learning practitioners and society at large. As policy makers are willing to set the standards of algorithms and AI…

Artificial Intelligence · Computer Science 2020-03-17 Boris Ruf , Chaouki Boutharouite , Marcin Detyniecki

The integration of artificial intelligence into business processes has significantly enhanced decision-making capabilities across various industries such as finance, healthcare, and retail. However, explaining the decisions made by these AI…

Artificial Intelligence · Computer Science 2024-10-29 Arne Grobrugge , Nidhi Mishra , Johannes Jakubik , Gerhard Satzger

Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for AI-powered systems remains challenging. UX designers face hurdles understanding AI technologies, such as pre-trained language models, as design…

Human-Computer Interaction · Computer Science 2023-02-22 Q. Vera Liao , Hariharan Subramonyam , Jennifer Wang , Jennifer Wortman Vaughan

Extensive recent media focus has been directed towards the dark side of intelligent systems, how algorithms can influence society negatively. Often, transparency is proposed as a solution or step in the right direction. Unfortunately,…

Human-Computer Interaction · Computer Science 2018-12-11 Aaron Springer , Steve Whittaker

Present practice of deciding on regulation faces numerous problems that make adopted regulations static, unexplained, unduly influenced by powerful interest groups, and stained with a perception of illegitimacy. These well-known problems…

Computers and Society · Computer Science 2026-04-02 Thomas Hofweber , Andreas Sudmann , Evangelos Pournaras

Almost every industry today confronts the potential role of artificial intelligence and machine learning in its future. While many studies examine AI in consumer marketing, less attention addresses AI's role in creating and selecting…

Computers and Society · Computer Science 2026-01-27 Sonia Katyal , Aniket Kesari

As public sector agencies rapidly introduce new AI tools in high-stakes domains like social services, it becomes critical to understand how decisions to adopt these tools are made in practice. We borrow from the anthropological practice to…

Human-Computer Interaction · Computer Science 2024-05-22 Anna Kawakami , Amanda Coston , Hoda Heidari , Kenneth Holstein , Haiyi Zhu

This study explores perceptions of fairness in algorithmic decision-making among users in Bangladesh through a comprehensive mixed-methods approach. By integrating quantitative survey data with qualitative interview insights, we examine how…

Human-Computer Interaction · Computer Science 2025-08-08 Ahmed Abdal Shafi Rasel , Ahmed Mustafa Amlan , Tasmim Shajahan Mim , Tanvir Hasan

Should firms that apply machine learning algorithms in their decision-making make their algorithms transparent to the users they affect? Despite growing calls for algorithmic transparency, most firms have kept their algorithms opaque,…

Computer Science and Game Theory · Computer Science 2020-08-24 Qiaochu Wang , Yan Huang , Stefanus Jasin , Param Vir Singh
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