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App reviews reflect various user requirements that can aid in planning maintenance tasks. Recently, proposed approaches for automatically classifying user reviews rely on machine learning algorithms. A previous study demonstrated that…

Software Engineering · Computer Science 2025-07-15 Yasaman Abedini , Abbas Heydarnoori

One of the most important tasks related to managing bug reports is localizing the fault so that a fix can be applied. As such, prior work has aimed to automate this task of bug localization by formulating it as an information retrieval…

Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…

Computation and Language · Computer Science 2014-06-17 Richa Sharma , Shweta Nigam , Rekha Jain

Sentiment polarity of tweets, blog posts or product reviews has become highly attractive and is utilized in recommender systems, market predictions, business intelligence and more. Deep learning techniques are becoming top performers on…

Computation and Language · Computer Science 2020-02-18 Erion Çano

This study applies text mining to analyze customer reviews and automatically assign a collective restaurant star rating based on five predetermined aspects: ambiance, cost, food, hygiene, and service. The application provides a web and…

Computation and Language · Computer Science 2019-01-08 Jovelyn C. Cuizon , Jesserine Lopez , Danica Rose Jones

While many apps include built-in options to report bugs or request features, users still provide an increasing amount of feedback via social media, like Twitter. Compared to traditional issue trackers, the reporting process in social media…

Software Engineering · Computer Science 2019-08-01 Daniel Martens , Walid Maalej

The amount of text that is generated every day is increasing dramatically. This tremendous volume of mostly unstructured text cannot be simply processed and perceived by computers. Therefore, efficient and effective techniques and…

Computation and Language · Computer Science 2017-07-31 Mehdi Allahyari , Seyedamin Pouriyeh , Mehdi Assefi , Saied Safaei , Elizabeth D. Trippe , Juan B. Gutierrez , Krys Kochut

Social media and social networks have already woven themselves into the very fabric of everyday life. This results in a dramatic increase of social data capturing various relations between the users and their associated artifacts, both in…

Social and Information Networks · Computer Science 2023-06-22 Martin Atzmueller

With the rapid growth of internet technologies, Web has become a huge repository of information and keeps growing exponentially under no editorial control. However the human capability to read, access and understand Web content remains…

Databases · Computer Science 2011-11-11 C. Ramesh , K. V. Chalapati Rao , A. Govardhan

The rapid growth of social media presents a unique opportunity to study coordinated agent behavior in an unfiltered environment. Online processes often exhibit complex structures that reflect the nature of the user behavior, whether it is…

Social and Information Networks · Computer Science 2025-06-17 Anna Kalenkova , Lewis Mitchell , Ethan Johnson

The web page usage mining plays a vital role in enriching the page's content and structure based on the feedbacks received from the user's interactions with the page. This paper proposes a model for micro-managing the tracking activities by…

Information Retrieval · Computer Science 2012-03-13 K. S. Kuppusamy , G. Aghila

In recent years, there has been an exponential growth in the number of complex documents and texts that require a deeper understanding of machine learning methods to be able to accurately classify texts in many applications. Many machine…

Machine Learning · Computer Science 2020-05-21 Kamran Kowsari , Kiana Jafari Meimandi , Mojtaba Heidarysafa , Sanjana Mendu , Laura E. Barnes , Donald E. Brown

Modeling topics effectively in short texts, such as tweets and news snippets, is crucial to capturing rapidly evolving social trends. Existing topic models often struggle to accurately capture the underlying semantic patterns of short…

Computation and Language · Computer Science 2025-02-18 Shuyu Chang , Rui Wang , Peng Ren , Qi Wang , Haiping Huang

The information age has brought a deluge of data. Much of this is in text form, insurmountable in scope for humans and incomprehensible in structure for computers. Text mining is an expanding field of research that seeks to utilize the…

Information Retrieval · Computer Science 2016-02-09 Antti Puurula

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…

Information Retrieval · Computer Science 2020-06-18 Sakshi Ranjan , Subhankar Mishra

While new technologies are expected to revolutionise and become game-changers in improving the efficiencies and practises of our daily lives, it is also critical to investigate and understand the barriers and opportunities faced by their…

Computers and Society · Computer Science 2024-04-22 Lowri Williams , Eirini Anthi , Pete Burnap

Recent studies showed that the dialogs between app developers and app users on app stores are important to increase user satisfaction and app's overall ratings. However, the large volume of reviews and the limitation of resources discourage…

Software Engineering · Computer Science 2019-08-29 Phong Minh Vu , Tam The Nguyen , Tung Thanh Nguyen

LLMs have demonstrated exceptional proficiency in a wide range of NLP tasks. However, a notable gap remains in practical data analysis scenarios, particularly when LLMs are required to process long sequences of unstructured documents, such…

Computation and Language · Computer Science 2026-05-21 Yuefeng Shi , Nedjma Ousidhoum , Jose Camacho-Collados

Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…

Computation and Language · Computer Science 2022-01-13 Diego Antognini , Claudiu Musat , Boi Faltings

The growing incidents of counterfeiting and associated economic and health consequences necessitate the development of active surveillance systems capable of producing timely and reliable information for all stake holders in the…

Social and Information Networks · Computer Science 2015-10-20 Haruna Isah , Daniel Neagu , Paul Trundle