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Business process simulation is a versatile technique to estimate the performance of a process under multiple scenarios. This, in turn, allows analysts to compare alternative options to improve a business process. A common roadblock for…

Software Engineering · Computer Science 2020-03-30 Manuel Camargo , Marlon Dumas , Oscar González-Rojas

Simulation is a common approach to predict the effect of business process changes on quantitative performance. The starting point of Business Process Simulation (BPS) is a process model enriched with simulation parameters. To cope with the…

Software Engineering · Computer Science 2024-08-27 Orlenys López-Pintado , Serhii Murashko , Marlon Dumas

A generative model is a statistical model that is able to generate new data instances from previously observed ones. In the context of business processes, a generative model creates new execution traces from a set of historical traces, also…

Artificial Intelligence · Computer Science 2020-09-09 Manuel Camargo , Marlon Dumas , Oscar Gonzalez-Rojas

Business process simulation is a versatile technique for analyzing business processes from a quantitative perspective. A well-known limitation of process simulation is that the accuracy of the simulation results is limited by the…

Software Engineering · Computer Science 2020-04-21 Bedilia Estrada-Torres , Manuel Camargo , Marlon Dumas , Maksym Yerokhin

Process simulation is gaining attention for its ability to assess potential performance improvements and risks associated with business process changes. The existing literature presents various techniques, generally grounded in process…

Artificial Intelligence · Computer Science 2024-06-26 Rafael S. Oyamada , Gabriel M. Tavares , Sylvio Barbon Junior , Paolo Ceravolo

Business Process Simulation (BPS) refers to techniques designed to replicate the dynamic behavior of a business process. Many approaches have been proposed to automatically discover simulation models from historical event logs, reducing the…

Software Engineering · Computer Science 2025-06-25 Francesco Vinci , Gyunam Park , Wil van der Aalst , Massimiliano de Leoni

Business process simulation is an approach to evaluate business process changes prior to implementation. Existing methods in this field primarily support tactical decision-making, where simulations start from an empty state and aim to…

Software Engineering · Computer Science 2025-09-10 Maksym Avramenko , David Chapela-Campa , Marlon Dumas , Fredrik Milani

With the servitization of business, understanding how users experience services becomes a crucial success factor for companies. Therefore, there is a need to include feedback from user experiences in the software engineering process.…

Software Engineering · Computer Science 2026-04-07 Paul Kobialka , Andrea Pferscher , Bernhard K. Aichernig , Einar Broch Johnsen , Silvia Lizeth Tapia Tarifa

The typical approach for learned DBMS components is to capture the behavior by running a representative set of queries and use the observations to train a machine learning model. This workload-driven approach, however, has two major…

Modern information systems are able to collect event data in the form of event logs. Process mining techniques allow to discover a model from event data, to check the conformance of an event log against a reference model, and to perform…

Databases · Computer Science 2022-04-11 Marco Pegoraro , Merih Seran Uysal , Wil M. P. van der Aalst

This paper is based on a case study of an IT organization in a large, US-based healthcare provider, and develops simluation models to identify areas for performance improvement. These organizations are often grouped into departments by…

Systems and Control · Electrical Eng. & Systems 2024-02-23 Eric Enos , Daniel Herber

Business Process Simulation (BPS) is a common approach to estimate the impact of changes to a business process on its performance measures. For example, it allows us to estimate what would be the cycle time of a process if we automated one…

Software Engineering · Computer Science 2024-02-05 David Chapela-Campa , Marlon Dumas

Business process simulation is a versatile technique to predict the impact of one or more changes on the performance of a process. Mainstream approaches in this space suffer from various limitations, some stemming from the fact that they…

Other Computer Science · Computer Science 2022-08-18 Orlenys Lopez-Pintado , Marlon Dumas

Recently, information systems like ERP, CRM and WFM record different business events or activities in a log named as event log. Process mining aims at extracting information from event logs to capture business process as it is being…

Software Engineering · Computer Science 2015-07-22 Saiqa Aleem , Luiz Fernando Capretz , Faheem Ahmed

Process mining methods allow analysts to use logs of historical executions of business processes in order to gain knowledge about the actual behavior of these processes. One of the most widely studied process mining operations is automated…

Software Engineering · Computer Science 2018-06-11 Fabrizio Maria Maggi , Andrea Marrella , Fredrik Milani , Allar Soo , Silva Kasela

Scientists often use observational time series data to study complex natural processes, but regression analyses often assume simplistic dynamics. Recent advances in deep learning have yielded startling improvements to the performance of…

Machine Learning · Computer Science 2023-04-21 Cory Shain , William Schuler

Predictive monitoring of business processes is concerned with the prediction of ongoing cases on a business process. Lately, the popularity of deep learning techniques has propitiated an ever-growing set of approaches focused on predictive…

Machine Learning · Computer Science 2021-11-01 Efrén Rama-Maneiro , Juan C. Vidal , Manuel Lama

Initial development and subsequent calibration of discrete event simulation models for complex systems require accurate identification of dynamically changing process characteristics. Existing data driven change point methods (DD-CPD)…

Machine Learning · Computer Science 2024-10-30 Suleyman Yildirim , Alper Ekrem Murat , Murat Yildirim , Suzan Arslanturk

The abundance of data affords researchers to pursue more powerful computational tools to learn the dynamics of complex system, such as neural networks, engineered systems and social networks. Traditional machine learning approaches capture…

Machine Learning · Computer Science 2024-05-16 Yan Shen , Fan Yang , Mingchen Gao , Wen Dong

Business process simulation (BPS) is a key tool for analyzing and optimizing organizational workflows, supporting decision-making by estimating the impact of process changes. The reliability of such estimates depends on the ability of a BPS…

Machine Learning · Computer Science 2025-05-29 Konrad Özdemir , Lukas Kirchdorfer , Keyvan Amiri Elyasi , Han van der Aa , Heiner Stuckenschmidt
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