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Social media has become an important information source for crisis management and provides quick access to ongoing developments and critical information. However, classification models suffer from event-related biases and highly imbalanced…

Computation and Language · Computer Science 2022-11-22 Philipp Seeberger , Korbinian Riedhammer

Social media platforms play an essential role in crisis communication, but analyzing crisis-related social media texts is challenging due to their informal nature. Transformer-based pre-trained models like BERT and RoBERTa have shown…

Computation and Language · Computer Science 2024-05-15 Rabindra Lamsal , Maria Rodriguez Read , Shanika Karunasekera

Social media has become an important tool to share information about crisis events such as natural disasters and mass attacks. Detecting actionable posts that contain useful information requires rapid analysis of huge volume of data in…

Computation and Language · Computer Science 2020-11-03 Evangelia Spiliopoulou , Salvador Medina Maza , Eduard Hovy , Alexander Hauptmann

People increasingly use social media to report emergencies, seek help or share information during disasters, which makes social networks an important tool for disaster management. To meet these time-critical needs, we present a weakly…

Computation and Language · Computer Science 2020-10-06 Wenlin Yao , Cheng Zhang , Shiva Saravanan , Ruihong Huang , Ali Mostafavi

During crisis situations, social media allows people to quickly share information, including messages requesting help. This can be valuable to emergency responders, who need to categorise and prioritise these messages based on the type of…

Computation and Language · Computer Science 2023-05-30 Congcong Wang

During crises, social media serves as a crucial coordination tool, but the vast influx of posts--from "actionable" requests and offers to generic content like emotional support, behavioural guidance, or outdated information--complicates…

Computation and Language · Computer Science 2025-02-25 Rabindra Lamsal , Maria Rodriguez Read , Shanika Karunasekera , Muhammad Imran

During natural or man-made disasters, humanitarian response organizations look for useful information to support their decision-making processes. Social media platforms such as Twitter have been considered as a vital source of useful…

Computation and Language · Computer Science 2016-10-06 Dat Tien Nguyen , Shafiq Joty , Muhammad Imran , Hassan Sajjad , Prasenjit Mitra

Information from social media can provide essential information for emergency response during natural disasters in near real-time. However, it is difficult to identify the disaster-related posts among the large amounts of unstructured data…

Computation and Language · Computer Science 2024-08-20 David Hanny , Sebastian Schmidt , Bernd Resch

Contextualized word embeddings such as ELMo and BERT provide a foundation for strong performance across a wide range of natural language processing tasks by pretraining on large corpora of unlabeled text. However, the applicability of this…

Computation and Language · Computer Science 2019-09-06 Xiaochuang Han , Jacob Eisenstein

Online social media works as a source of various valuable and actionable information during disasters. These information might be available in multiple languages due to the nature of user generated content. An effective system to…

Computation and Language · Computer Science 2022-03-08 Samujjwal Ghosh , Subhadeep Maji , Maunendra Sankar Desarkar

Social media plays a significant role in disaster management by providing valuable data about affected people, donations and help requests. Recent studies highlight the need to filter information on social media into fine-grained content…

Computation and Language · Computer Science 2021-05-20 Hamada M. Zahera , Rricha Jalota , Mohamed A. Sherif , Axel N. Ngomo

In the field of crisis/disaster informatics, social media is increasingly being used for improving situational awareness to inform response and relief efforts. Efficient and accurate text classification tools have been a focal area of…

Computation and Language · Computer Science 2025-08-08 Kai Yin , Bo Li , Chengkai Liu , Ali Mostafavi , Xia Hu

Online social microblogging platforms including Twitter are increasingly used for aiding relief operations during disaster events. During most of the calamities that can be natural disasters or even armed attacks, non-governmental…

Information Retrieval · Computer Science 2018-10-30 Bhaskar Gautam , Annappa Basava

To analyse large numbers of texts, social science researchers are increasingly confronting the challenge of text classification. When manual labeling is not possible and researchers have to find automatized ways to classify texts, computer…

Computation and Language · Computer Science 2023-10-10 Karina Shyrokykh , Maksym Girnyk , Lisa Dellmuth

Social media data has emerged as a useful source of timely information about real-world crisis events. One of the main tasks related to the use of social media for disaster management is the automatic identification of crisis-related…

Computation and Language · Computer Science 2022-11-01 Cinthia Sánchez , Hernan Sarmiento , Andres Abeliuk , Jorge Pérez , Barbara Poblete

Social media generates an enormous amount of data on a daily basis but it is very challenging to effectively utilize the data without annotating or labeling it according to the target application. We investigate the problem of localized…

Computation and Language · Computer Science 2020-03-12 Neha Singh , Nirmalya Roy , Aryya Gangopadhyay

Catastrophic events create uncertain situations for humanitarian organizations locating and providing aid to affected people. Many people turn to social media during disasters for requesting help and/or providing relief to others. However,…

Computation and Language · Computer Science 2023-03-07 Irfan Ullah , Sharifullah Khan , Muhammad Imran , Young-Koo Lee

Social media is often utilized as a lifeline for communication during natural disasters. Traditionally, natural disaster tweets are filtered from the Twitter stream using the name of the natural disaster and the filtered tweets are sent for…

Computation and Language · Computer Science 2022-07-12 Ramya Tekumalla , Juan M. Banda

Social media platforms host discussions about a wide variety of topics that arise everyday. Making sense of all the content and organising it into categories is an arduous task. A common way to deal with this issue is relying on topic…

Computation and Language · Computer Science 2022-09-21 Dimosthenis Antypas , Asahi Ushio , Jose Camacho-Collados , Leonardo Neves , Vítor Silva , Francesco Barbieri

The use of social media as a means of communication has significantly increased over recent years. There is a plethora of information flow over the different topics of discussion, which is widespread across different domains. The ease of…

Social and Information Networks · Computer Science 2019-11-14 Ganesh Nalluru , Rahul Pandey , Hemant Purohit