English
Related papers

Related papers: Dialogue History Matters! Personalized Response Se…

200 papers

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where…

Computation and Language · Computer Science 2025-09-30 Kai Hua , Zhiyuan Feng , Chongyang Tao , Rui Yan , Lu Zhang

Multi-turn dialogue reading comprehension aims to teach machines to read dialogue contexts and solve tasks such as response selection and answering questions. The major challenges involve noisy history contexts and especial prerequisites of…

Computation and Language · Computer Science 2021-02-11 Zhuosheng Zhang , Junlong Li , Hai Zhao

Recently there has been significant progress in the field of dialogue system thanks to the introduction of training paradigms such as fine-tune and prompt learning. Persona can function as the prior knowledge for maintaining the personality…

Information Retrieval · Computer Science 2024-01-24 Yanbing Chen , Lin Li , Xiaohui Tao , Dong Zhou

We present a document-grounded matching network (DGMN) for response selection that can power a knowledge-aware retrieval-based chatbot system. The challenges of building such a model lie in how to ground conversation contexts with…

Computation and Language · Computer Science 2019-06-12 Xueliang Zhao , Chongyang Tao , Wei Wu , Can Xu , Dongyan Zhao , Rui Yan

In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent…

Information Retrieval · Computer Science 2021-08-19 Hongjin Qian , Zhicheng Dou , Yutao Zhu , Yueyuan Ma , Ji-Rong Wen

Recently, large language models (LLMs), such as GPT-4, stand out remarkable conversational abilities, enabling them to engage in dynamic and contextually relevant dialogues across a wide range of topics. However, given a long conversation,…

Computation and Language · Computer Science 2025-08-26 Qingyue Wang , Yanhe Fu , Yanan Cao , Shuai Wang , Zhiliang Tian , Liang Ding

Large Language Models face significant challenges in maintaining coherent interactions over extended dialogues due to their limited contextual memory. This limitation often leads to fragmented exchanges and reduced relevance in responses,…

Machine Learning · Computer Science 2025-06-24 Haseeb Ullah Khan Shinwari , Muhammad Usama

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several…

Computation and Language · Computer Science 2021-09-03 Zhengyi Ma , Zhicheng Dou , Yutao Zhu , Hanxun Zhong , Ji-Rong Wen

Traditional chatbots usually need a mass of human dialogue data, especially when using supervised machine learning method. Though they can easily deal with single-turn question answering, for multi-turn the performance is usually…

Computation and Language · Computer Science 2018-08-13 Pengfei Zhu , Zhuosheng Zhang , Jiangtong Li , Yafang Huang , Hai Zhao

Effective engagement by large language models (LLMs) requires adapting responses to users' sociodemographic characteristics, such as age, occupation, and education level. While many real-world applications leverage dialogue history for…

Computation and Language · Computer Science 2025-05-28 Qishuai Zhong , Zongmin Li , Siqi Fan , Aixin Sun

Human feedback is crucial in the interactions between humans and Large Language Models (LLMs). However, existing research primarily focuses on benchmarking LLMs in single-turn dialogues. Even in benchmarks designed for multi-turn dialogues,…

Computation and Language · Computer Science 2025-02-18 Youquan Li , Miao Zheng , Fan Yang , Guosheng Dong , Bin Cui , Weipeng Chen , Zenan Zhou , Wentao Zhang

Effective conversational agents like large language models (LLMs) must personalize their interactions to adapt to user preferences, personalities, and attributes across diverse domains like education and healthcare. Current methods like…

Computation and Language · Computer Science 2025-10-03 Yanming Wan , Jiaxing Wu , Marwa Abdulhai , Lior Shani , Natasha Jaques

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

Conversational search requires accurate interpretation of user intent from complex multi-turn contexts. This paper presents ChatRetriever, which inherits the strong generalization capability of large language models to robustly represent…

Information Retrieval · Computer Science 2024-04-23 Kelong Mao , Chenlong Deng , Haonan Chen , Fengran Mo , Zheng Liu , Tetsuya Sakai , Zhicheng Dou

Conventional approaches to personalized dialogue generation typically require a large corpus, as well as predefined persona information. However, in a real-world setting, neither a large corpus of training data nor persona information are…

Computation and Language · Computer Science 2021-10-06 Jing Yang Lee , Kong Aik Lee , Woon Seng Gan

Open-domain multi-turn conversations mainly have three features, which are hierarchical semantic structure, redundant information, and long-term dependency. Grounded on these, selecting relevant context becomes a challenge step for…

Computation and Language · Computer Science 2021-02-19 Lei Shen , Haolan Zhan , Xin Shen , Yang Feng

Despite the tremendous success of neural dialogue models in recent years, it suffers a lack of relevance, diversity, and some times coherence in generated responses. Lately, transformer-based models, such as GPT-2, have revolutionized the…

Computation and Language · Computer Science 2020-10-13 Debanjana Kar , Suranjana Samanta , Amar Prakash Azad