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Explanations in a recommender system assist users in making informed decisions among a set of recommended items. Great research attention has been devoted to generating natural language explanations to depict how the recommendations are…

Information Retrieval · Computer Science 2022-02-22 Peng Wang , Renqin Cai , Hongning Wang

Recommender systems easily face the issue of user preference shifts. User representations will become out-of-date and lead to inappropriate recommendations if user preference has shifted over time. To solve the issue, existing work focuses…

Information Retrieval · Computer Science 2023-03-29 Wenjie Wang , Xinyu Lin , Liuhui Wang , Fuli Feng , Yunshan Ma , Tat-Seng Chua

The application of machine learning techniques to large-scale personalized recommendation problems is a challenging task. Such systems must make sense of enormous amounts of implicit feedback in order to understand user preferences across…

Information Retrieval · Computer Science 2019-01-15 Thom Lake , Sinead A. Williamson , Alexander T. Hawk , Christopher C. Johnson , Benjamin P. Wing

While Conversational Recommender Systems (CRS) have matured technically, they frequently lack principled methods for encoding latent experiential aims as adaptive state variables. Consequently, contemporary architectures often prioritise…

Human-Computer Interaction · Computer Science 2026-01-13 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

In this paper, we study collaborative filtering in an interactive setting, in which the recommender agents iterate between making recommendations and updating the user profile based on the interactive feedback. The most challenging problem…

Information Retrieval · Computer Science 2020-07-07 Lixin Zou , Long Xia , Yulong Gu , Xiangyu Zhao , Weidong Liu , Jimmy Xiangji Huang , Dawei Yin

A personalized conversational sales agent could have much commercial potential. E-commerce companies such as Amazon, eBay, JD, Alibaba etc. are piloting such kind of agents with their users. However, the research on this topic is very…

Information Retrieval · Computer Science 2018-06-11 Yueming Sun , Yi Zhang

Albeit, the implicit feedback based recommendation problem - when only the user history is available but there are no ratings - is the most typical setting in real-world applications, it is much less researched than the explicit feedback…

Machine Learning · Computer Science 2013-04-05 Balázs Hidasi , Domonkos Tikk

Although personalized recommendation has been investigated for decades, the wide adoption of Latent Factor Models (LFM) has made the explainability of recommendations a critical issue to both the research community and practical application…

Information Retrieval · Computer Science 2017-08-23 Yongfeng Zhang

Implicit feedback is the simplest form of user feedback that can be used for item recommendation. It is easy to collect and is domain independent. However, there is a lack of negative examples. Previous work tackles this problem by assuming…

Information Retrieval · Computer Science 2019-04-19 Farhan Khawar , Nevin L. Zhang

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. Although several efforts have been made for CRS, two major issues still remain to be solved. First, the conversation…

Computation and Language · Computer Science 2020-07-09 Kun Zhou , Wayne Xin Zhao , Shuqing Bian , Yuanhang Zhou , Ji-Rong Wen , Jingsong Yu

We see widespread adoption of slate recommender systems, where an ordered item list is fed to the user based on the user interests and items' content. For each recommendation, the user can select one or several items from the list for…

Information Retrieval · Computer Science 2023-02-27 Yi Ren , Xiao Han , Xu Zhao , Shenzheng Zhang , Yan Zhang

To improve user experience and profits of corporations, modern industrial recommender systems usually aim to select the items that are most likely to be interacted with (e.g., clicks and purchases). However, they overlook the fact that…

Information Retrieval · Computer Science 2021-05-31 Xu Xie , Zhaoyang Liu , Shiwen Wu , Fei Sun , Cihang Liu , Jiawei Chen , Jinyang Gao , Bin Cui , Bolin Ding

Explainable recommender systems can explain their recommendation decisions, enhancing user trust in the systems. Most explainable recommender systems either rely on human-annotated rationales to train models for explanation generation or…

Information Retrieval · Computer Science 2024-01-09 Hanqi Yan , Lin Gui , Menghan Wang , Kun Zhang , Yulan He

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Affordances, a foundational concept in human-computer interaction and design, have traditionally been explained by direct-perception theories, which assume that individuals perceive action possibilities directly from the environment.…

Human-Computer Interaction · Computer Science 2025-01-22 Yi-Chi Liao , Christian Holz

Searching, browsing, and recommendations are common ways in which the "choice overload" faced by users in the online marketplace can be mitigated. In this paper we propose the use of hierarchical item categories, obtained from implicit…

Information Retrieval · Computer Science 2019-06-24 Farhan Khawar , Nevin L. Zhang

Every day, a significant number of users visit the internet for different needs. The owners of a website generate profits from the user interaction with the contents or items of the website. A robust recommendation system can increase user…

Information Retrieval · Computer Science 2025-12-18 Abdullah Al Munem , Sumona Yeasmin , Mohammad Rezwanul Huq

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…

Computation and Language · Computer Science 2021-06-03 Yu Lu , Junwei Bao , Yan Song , Zichen Ma , Shuguang Cui , Youzheng Wu , Xiaodong He

Learning user representations based on historical behaviors lies at the core of modern recommender systems. Recent advances in sequential recommenders have convincingly demonstrated high capability in extracting effective user…

Information Retrieval · Computer Science 2021-09-14 Shengyu Zhang , Dong Yao , Zhou Zhao , Tat-seng Chua , Fei Wu
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