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Continuous practices that rely on automation in the software development workflow have been widely adopted by industry for over a decade. Despite this widespread use, software development remains a primarily human-driven activity that is…

Software Engineering · Computer Science 2021-04-07 Omar Elazhary , Margaret-Anne Storey , Neil A. Ernst , Elise Paradis

Process automation is a crucial strategy for improving business processes, but little attention has been paid to the effects that automation has once it is operational. This paper addresses this research problem by reviewing the literature…

Software Engineering · Computer Science 2025-07-15 Hoang Vu , Jennifer Haase , Henrik Leopold , Jan Mendling

The growing demand for software developers and the increasing development complexity have emphasized the need for support in software engineering projects. This is especially relevant in light of advancements in artificial intelligence,…

Software Engineering · Computer Science 2023-05-02 Glaucia Melo

Affects---emotions and moods---have an impact on cognitive activities and the working performance of individuals. Development tasks are undertaken through cognitive processes, yet software engineering research lacks theory on affects and…

Software Engineering · Computer Science 2015-09-18 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform…

Software Engineering · Computer Science 2016-01-27 Daniel Graziotin

Automation systems are increasingly being used in dynamic and various operating conditions. With higher flexibility demands, they need to promptly respond to surrounding dynamic changes by adapting their operation. Context information…

Software Engineering · Computer Science 2022-07-12 Nada Sahlab , Nasser Jazdi , Michael Weyrich

Developers now have access to a growing array of increasingly autonomous AI tools for software development. While many studies examine copilots that provide chat assistance or code completions, evaluations of coding agents -- which can…

Software Engineering · Computer Science 2025-09-16 Valerie Chen , Ameet Talwalkar , Robert Brennan , Graham Neubig

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

Software Engineering · Computer Science 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

Artificial intelligence (AI), including large language models and generative AI, is emerging as a significant force in software development, offering developers powerful tools that span the entire development lifecycle. Although software…

Software Engineering · Computer Science 2025-02-06 Christoph Treude , Marco A. Gerosa

Software Development (SD) is remarkably dynamic and is critically dependent on the knowledge acquired by the project's software developers as the project progresses. Software developers need to understand large amounts of information…

Software Engineering · Computer Science 2023-05-02 Glaucia Melo , Luis Fernando Lins , Paulo Alencar , Donald Cowan

Software development is a complex activity which depends on diverse technologies and people's expertise. The approaches to developing software highly depend on these different characteristics, which are the context developers are subject…

Software Engineering · Computer Science 2019-10-21 Glaucia Melo , Paulo Alencar , Don Cowan

The study of affects (i.e., emotions, moods) in the workplace has received a lot of attention in the last 15 years. Despite the fact that software development has been shown to be intellectual, creative, and driven by cognitive activities,…

Software Engineering · Computer Science 2015-09-18 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

As artificial intelligence (AI) tools become increasingly embedded in software development workflows, questions persist about their true impact on developer productivity and experience. This paper presents findings from a mixed-methods…

Human-Computer Interaction · Computer Science 2025-08-04 Brian Houck , Travis Lowdermilk , Cody Beyer , Steven Clarke , Ben Hanrahan

Affects---emotions and moods---have an impact on cognitive processing activities and the working performance of individuals. It has been established that software development tasks are undertaken through cognitive processing activities.…

Software Engineering · Computer Science 2015-09-18 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

New ways of working such as globally distributed development or the integration of self-motivated external developers into software ecosystems will require a better and more comprehensive understanding of developers' feelings, perceptions,…

Software Engineering · Computer Science 2013-12-06 Fabian Fagerholm , Jürgen Münch

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…

Software Engineering · Computer Science 2024-01-18 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

As Large Language Models (LLMs), including ChatGPT and analogous systems, continue to advance, their robust natural language processing capabilities and diverse applications have garnered considerable attention. Nonetheless, despite the…

With the increasing complexity of modern industrial automatic and robotic systems, an increasing burden is put on the operators, who are requested to supervise and interact with very complex systems, typically under challenging and…

Human-Computer Interaction · Computer Science 2018-02-20 Valeria Villani , Lorenzo Sabattini , Julia N. Czerniak , Alexander Mertens , Cesare Fantuzzi

Today, software industry has a rapid growth. In order to resist the competition increased by this growth, software projects need to be developed with higher quality and especially user friendly. Therefore, the importance of human-computer…

Human-Computer Interaction · Computer Science 2019-02-08 M. Hanefi Calp , M. Ali Akcayol
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