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It is known that user involvement and user-centered design enhance system acceptance, particularly when end-users' views are considered early in the process. However, the increasingly common method of system deployment, through frequent…

Software Engineering · Computer Science 2021-03-02 Sherlock A. Licorish , Chan Won Lee , Bastin Tony Roy Savarimuthu , Priyanka Patel , Stephen G. MacDonell

In application software, the satisfaction of target users makes the software more acceptable. Open Source Software (OSS) systems have neither the physical nor the commercial boundaries of proprietary software, thus users from all over the…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

Software testing is an important phase in the software development life-cycle because it helps in identifying bugs in a software system before it is shipped into the hand of its end users. There are numerous studies on how developers test…

Software Engineering · Computer Science 2019-02-15 Luis Cruz , Rui Abreu , David Lo

User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…

Software Engineering · Computer Science 2024-07-23 Walid Maalej , Volodymyr Biryuk , Jialiang Wei , Fabian Panse

Failure to consider the characteristics, limitations, and abilities of diverse end-users during mobile apps development may lead to problems for end-users such as accessibility and usability issues. We refer to this class of problems as…

Software Engineering · Computer Science 2022-10-05 Hourieh Khalajzadeh , Mojtaba Shahin , Humphrey O. Obie , Pragya Agrawal , John Grundy

Context: Post-release user feedback plays an integral role in improving software quality and informing new features. Given its growing importance, feedback concerning security enhancements is particularly noteworthy. In considering the…

Cryptography and Security · Computer Science 2021-02-26 Sherlock A. Licorish , Stephen G. MacDonell , Tony Clear

User satisfaction has always been important in the success of software, regardless of whether it is closed and proprietary or open source software (OSS). OSS users are geographically distributed and include technical as well as novice…

Software Engineering · Computer Science 2015-07-29 Arif Raza , Luiz Fernando Capretz

As part of our larger research effort to improve support for diverse end user human-centric aspects during software development, we wanted to better understand how developers currently go about addressing these challenging human-centric…

Software Engineering · Computer Science 2022-10-07 John Grundy , Tanjila Kanij , Jennifer McIntosh , Hourieh Khalajzadeh , Ingo Mueller

Android is among the most targeted platform by attackers. While attackers are improving their techniques, traditional solutions based on static and dynamic analysis have been also evolving. In addition to the application code, Android…

Cryptography and Security · Computer Science 2021-07-08 Sevil Sen , Burcu Can

Many phone vendors use Android as their underlying OS, but often extend it to add new functionality and to make it compatible with their specific phones. When a new version of Android is released, phone vendors need to merge or re-apply…

Software Engineering · Computer Science 2019-03-18 Mehran Mahmoudi , Sarah Nadi

Application markets provide a communication channel between app developers and their end-users in form of app reviews, which allow users to provide feedback about the apps. Although security and privacy in mobile apps are one of the biggest…

Cryptography and Security · Computer Science 2020-10-14 Debjyoti Mukherjee , Alireza Ahmadi , Maryam Vahdat Pour , Joel Reardon

Software development activity has reached a high degree of complexity, guided by the heterogeneity of the components, data sources, and tasks. The proliferation of open-source software (OSS) repositories has stressed the need to reuse…

Software Engineering · Computer Science 2021-02-16 Phuong T. Nguyen , Juri Di Rocco , Claudio Di Sipio , Davide Di Ruscio , Massimiliano Di Penta

Android is the most widely deployed end-user focused operating system. With its growing set of use cases encompassing communication, navigation, media consumption, entertainment, finance, health, and access to sensors, actuators, cameras,…

The open-source nature of the Android OS makes it possible for manufacturers to ship custom versions of the OS along with a set of pre-installed apps, often for product differentiation. Some device vendors have recently come under scrutiny…

Cryptography and Security · Computer Science 2019-05-08 Julien Gamba , Mohammed Rashed , Abbas Razaghpanah , Juan Tapiador , Narseo Vallina-Rodriguez

Performance issues in Android applications significantly undermine users' experience, engagement, and retention, which is a long-lasting research topic in academia. Unlike functionality issues, performance issues are more difficult to…

Software Engineering · Computer Science 2025-10-14 Dianshu Liao , Shidong Pan , Siyuan Yang , Yanjie Zhao , Zhenchang Xing , Xiaoyu Sun

As mobile applications (apps) become ubiquitous in everyday life, it is crucial for developers to prioritize accessibility for users with diverse abilities. While previous research has identified widespread accessibility issues and raised…

Software Engineering · Computer Science 2026-01-21 Amila Indika , Rick Kazman , Anthony Peruma

Enabling fully automated testing of mobile applications has recently become an important topic of study for both researchers and practitioners. A plethora of tools and approaches have been proposed to aid mobile developers both by…

Software Engineering · Computer Science 2018-01-22 Mario Linares Vasquez , Carlos Bernal-Cardenas , Kevin Moran , Denys Poshyvanyk

To satisfy varying customer needs, device vendors and OS providers often rely on the open-source nature of the Android OS and offer customized versions of the Android OS. When a new version of the Android OS is released, device vendors and…

Software Engineering · Computer Science 2022-06-01 Pei Liu , Mattia Fazzini , John Grundy , Li Li

This paper presents a novel framework that utilizes Natural Language Processing (NLP) techniques to understand user feedback on mobile applications. The framework allows software companies to drive their technology value stream based on…

Software Engineering · Computer Science 2023-03-09 Souvick Das , Novarun Deb , Agostino Cortesi , Nabendu Chaki

Like many desktop operating systems in the 1990s, Android is now in the process of including support for multi-user scenarios. Because these scenarios introduce new threats to the system, we should have an understanding of how well the…

Cryptography and Security · Computer Science 2014-10-29 Paul Ratazzi , Yousra Aafer , Amit Ahlawat , Hao Hao , Yifei Wang , Wenliang Du
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