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Twitter is one of the most popular social networks attracting millions of users, while a considerable proportion of online discourse is captured. It provides a simple usage framework with short messages and an efficient application…
Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…
Social media platforms continue to struggle with the growing presence of social bots-automated accounts that can influence public opinion and facilitate the spread of disinformation. Over time, these social bots have advanced significantly,…
Polarization, declining trust, and wavering support for democratic norms are pressing threats to U.S. democracy. Exposure to verified and quality news may lower individual susceptibility to these threats and make citizens more resilient to…
Software development increasingly depends on libraries and frameworks to increase productivity and reduce time-to-market. Despite this fact, we still lack techniques to assess developers expertise in widely popular libraries and frameworks.…
Online Social Media represent a pervasive source of information able to reach a huge audience. Sadly, recent studies show how online social bots (automated, often malicious accounts, populating social networks and mimicking genuine users)…
Continuous Integration and Deployment (CI/CD) workflows are central to modern software delivery, yet the reliability of agentic AI bots operating within these workflows remain underexplored. Using pull requests (PRs), commits, and…
To assist human review process, we build a novel ReviewRobot to automatically assign a review score and write comments for multiple categories such as novelty and meaningful comparison. A good review needs to be knowledgeable, namely that…
The ubiquitous nature of chatbots and their interaction with users generate an enormous amount of data. Can we improve chatbots using this data? A self-feeding chatbot improves itself by asking natural language feedback when a user is…
A very large number of people use Online Social Networks daily. Such platforms thus become attractive targets for agents that seek to gain access to the attention of large audiences, and influence perceptions or opinions. Botnets,…
Language generation models' democratization benefits many domains, from answering health-related questions to enhancing education by providing AI-driven tutoring services. However, language generation models' democratization also makes it…
We describe and validate a metric for estimating multi-class classifier performance based on cross-validation and adapted for improvement of small, unbalanced natural-language datasets used in chatbot design. Our experiences draw upon…
The widespread use of social media platforms like Twitter and Facebook has enabled people of all ages to share their thoughts and experiences, leading to an immense accumulation of user-generated content. However, alongside the benefits,…
Identifying social bots has become a critical challenge due to their significant influence on social media ecosystems. Despite advancements in detection methods, most topology-based approaches insufficiently account for the heterogeneity of…
This study considers inspection conducted in software development PBL as learning feedback and investigates the impact of each inspection comment on students. The authors have already collected most inspection comments for not only…
Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…
Software development tasks must be performed successfully to achieve software quality and customer satisfaction. Knowing whether software tasks are likely to fail is essential to ensure the success of software projects. Issue Tracking…
Previous studies have shown that high-quality code comments assist developers in program comprehension and maintenance tasks. However, the semi-structured nature of comments, unclear conventions for writing good comments, and the lack of…
In this study, we aim to find a method to auto-tag sentences specific to a domain. Our training data comprises short conversational sentences extracted from chat conversations between company's customer representatives and web site…
Identifying scientific publications that are within a dynamic field of research often requires costly annotation by subject-matter experts. Resources like widely-accepted classification criteria or field taxonomies are unavailable for a…