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Frontline humanitarian negotiators are increasingly exploring ways to use AI tools in their workflows. However, current AI-tools in negotiation primarily focus on outcomes, neglecting crucial aspects of the negotiation process. Through…

Human-Computer Interaction · Computer Science 2024-10-15 ZIlin Ma , Yiyang Mei , Claude Bruderlein , Krzysztof Z. Gajos , Weiwei Pan

Engineering education faces a double disruption: traditional apprenticeship models that cultivated judgment and tacit skill are eroding, just as generative AI emerges as an informal coaching partner. This convergence rekindles long-standing…

Computers and Society · Computer Science 2026-01-08 Junaid Qadir , Muhammad Adil Attique , Saleha Shoaib , Syed Ibrahim Ghaznavi

Persuasion is a key aspect of what it means to be human, and is central to business, politics, and other endeavors. Advancements in artificial intelligence (AI) have produced AI systems that are capable of persuading humans to buy products,…

Computers and Society · Computer Science 2023-03-16 Matthew Burtell , Thomas Woodside

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

Artificial Intelligence · Computer Science 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani

Much of human dialogue occurs in semi-cooperative settings, where agents with different goals attempt to agree on common decisions. Negotiations require complex communication and reasoning skills, but success is easy to measure, making this…

Artificial Intelligence · Computer Science 2017-06-19 Mike Lewis , Denis Yarats , Yann N. Dauphin , Devi Parikh , Dhruv Batra

This paper investigates how human interactions with AI-powered chatbots may offend human dignity. Current chatbots, driven by large language models (LLMs), mimic human linguistic behaviour but lack the moral and rational capacities…

Computers and Society · Computer Science 2025-08-08 Jan-Willem van der Rijt , Dimitri Coelho Mollo , Bram Vaassen

Explainable AI (XAI) is often promoted with the idea of helping users understand how machine learning models function and produce predictions. Still, most of these benefits are reserved for those with specialized domain knowledge, such as…

Artificial Intelligence · Computer Science 2023-04-26 Chinasa T. Okolo

Artificial intelligence (AI) systems attempt to imitate human behavior. How well they do this imitation is often used to assess their utility and to attribute human-like (or artificial) intelligence to them. However, most work on AI refers…

Computers and Society · Computer Science 2022-11-24 Vinodkumar Prabhakaran , Rida Qadri , Ben Hutchinson

While people generally trust AI to make decisions in various aspects of their lives, concerns arise when AI is involved in decisions with significant moral implications. The absence of a precise mathematical framework for moral reasoning…

Artificial Intelligence · Computer Science 2024-07-11 Vincent Conitzer

Explainable models in Artificial Intelligence are often employed to ensure transparency and accountability of AI systems. The fidelity of the explanations are dependent upon the algorithms used as well as on the fidelity of the data. Many…

Machine Learning · Computer Science 2019-07-31 Muhammad Aurangzeb Ahmad , Carly Eckert , Ankur Teredesai

We consider two fundamental and related issues currently faced by Artificial Intelligence (AI) development: the lack of ethics and interpretability of AI decisions. Can interpretable AI decisions help to address ethics in AI? Using a…

Artificial Intelligence · Computer Science 2021-09-21 Jean-Marie John-Mathews

Modern AI systems are reaping the advantage of novel learning methods. With their increasing usage, we are realizing the limitations and shortfalls of these systems. Brittleness to minor adversarial changes in the input data, ability to…

Computers and Society · Computer Science 2020-11-05 Richa Singh , Mayank Vatsa , Nalini Ratha

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

For an artificial intelligence (AI) to be aligned with human values (or human preferences), it must first learn those values. AI systems that are trained on human behavior, risk miscategorising human irrationalities as human values -- and…

Artificial Intelligence · Computer Science 2022-03-02 Rebecca Gorman , Stuart Armstrong

Departing from the claim that AI needs to be trustworthy, we find that ethical advice from an AI-powered algorithm is trusted even when its users know nothing about its training data and when they learn information about it that warrants…

Human-Computer Interaction · Computer Science 2021-11-03 Sebastian Krügel , Andreas Ostermaier , Matthias Uhl

There is substantial concern about the ability of advanced artificial intelligence to influence people's behaviour. A rapidly growing body of research has found that AI can produce large persuasive effects on people's attitudes, but whether…

Computers and Society · Computer Science 2026-04-13 Kobi Hackenburg , Luke Hewitt , Caroline Wagner , Ben M. Tappin , Christopher Summerfield

This paper presents a preliminary draft of a framework around the use of anthropomorphic deception, defined here as misleading users towards humanlike affordances in the design of autonomous systems. The goal is to promote reflection among…

Human-Computer Interaction · Computer Science 2026-04-20 Franziska Babel , Shane Saunderson , Shalaleh Rismani

AI ethics is an emerging field with multiple, competing narratives about how to best solve the problem of building human values into machines. Two major approaches are focused on bias and compliance, respectively. But neither of these ideas…

Artificial Intelligence · Computer Science 2023-02-24 Thomas Krendl Gilbert , Megan Welle Brozek , Andrew Brozek