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Although the Indonesian language is spoken by almost 200 million people and the 10th most spoken language in the world, it is under-represented in NLP research. Previous work on Indonesian has been hampered by a lack of annotated datasets,…

Computation and Language · Computer Science 2020-11-03 Fajri Koto , Afshin Rahimi , Jey Han Lau , Timothy Baldwin

Aspect-based sentiment analysis (ABSA) is a crucial fine-grained task in social media scenarios to identify the sentiment polarity of specific aspect terms in a sentence. Although many existing studies leverage large language models (LLMs)…

Computation and Language · Computer Science 2025-07-15 Junjie Liu , Yuanhe Tian , Yan Song

Aspect Based Sentiment Analysis (ABSA) is the sub-field of Natural Language Processing that deals with essentially splitting our data into aspects ad finally extracting the sentiment information. ABSA is known to provide more information…

Computation and Language · Computer Science 2020-06-09 Kaustubh Yadav

Question-answering plays an important role in e-commerce as it allows potential customers to actively seek crucial information about products or services to help their purchase decision making. Inspired by the recent success of machine…

Computation and Language · Computer Science 2019-05-07 Hu Xu , Bing Liu , Lei Shu , Philip S. Yu

BERT-based models are currently used for solving nearly all Natural Language Processing (NLP) tasks and most often achieve state-of-the-art results. Therefore, the NLP community conducts extensive research on understanding these models, but…

Computation and Language · Computer Science 2021-05-06 Robert Mroczkowski , Piotr Rybak , Alina Wróblewska , Ireneusz Gawlik

Peer assessment has been widely applied across diverse academic fields over the last few decades and has demonstrated its effectiveness. However, the advantages of peer assessment can only be achieved with high-quality peer reviews.…

Computation and Language · Computer Science 2021-10-11 Qinjin Jia , Jialin Cui , Yunkai Xiao , Chengyuan Liu , Parvez Rashid , Edward F. Gehringer

In the last few years, three major topics received increased interest: deep learning, NLP and conversational agents. Bringing these three topics together to create an amazing digital customer experience and indeed deploy in production and…

Computation and Language · Computer Science 2021-07-27 Paulo Finardi , José Dié Viegas , Gustavo T. Ferreira , Alex F. Mansano , Vinicius F. Caridá

This paper focuses on learning domain-oriented language models driven by end tasks, which aims to combine the worlds of both general-purpose language models (such as ELMo and BERT) and domain-specific language understanding. We propose…

Computation and Language · Computer Science 2020-04-30 Hu Xu , Bing Liu , Lei Shu , Philip S. Yu

Aspect-Based Sentiment Analysis (ABSA) is a fundamental task in natural language processing, offering fine-grained insights into opinions expressed in text. While existing research has largely focused on resource-rich languages like English…

Computation and Language · Computer Science 2025-10-14 Md. Mithun Hossain , Md. Shakil Hossain , Sudipto Chaki , Md. Rajib Hossain

Understanding preferences, opinions, and sentiment of the workforce is paramount for effective employee lifecycle management. Open-ended survey responses serve as a valuable source of information. This paper proposes a machine learning…

Computation and Language · Computer Science 2024-02-08 Lois Rink , Job Meijdam , David Graus

Sentiment analysis is one of the most crucial tasks in Natural Language Processing (NLP), involving the training of machine learning models to classify text based on the polarity of opinions. Pre-trained Language Models (PLMs) can be…

Computation and Language · Computer Science 2025-01-16 Hong-Viet Tran , Van-Tan Bui , Lam-Quan Tran

Sentiment Analysis (SA) or opinion mining is analysis of emotions and opinions from any kind of text. SA helps in tracking peoples viewpoints and it is an important factor when it comes to social media monitoring product and brand…

Computation and Language · Computer Science 2025-02-27 Gibson Nkhata , Usman Anjum , Justin Zhan

Contextual pretrained language models, such as BERT (Devlin et al., 2019), have made significant breakthrough in various NLP tasks by training on large scale of unlabeled text re-sources.Financial sector also accumulates large amount of…

Computation and Language · Computer Science 2020-07-10 Yi Yang , Mark Christopher Siy UY , Allen Huang

Pre-trained language models have been dominating the field of natural language processing in recent years, and have led to significant performance gains for various complex natural language tasks. One of the most prominent pre-trained…

Computation and Language · Computer Science 2020-09-17 Pieter Delobelle , Thomas Winters , Bettina Berendt

Compared to English, the amount of labeled data for Indonesian text classification tasks is very small. Recently developed multilingual language models have shown its ability to create multilingual representations effectively. This paper…

Computation and Language · Computer Science 2020-09-15 Ilham Firdausi Putra , Ayu Purwarianti

Pre-training a transformer-based model for the language modeling task in a large dataset and then fine-tuning it for downstream tasks has been found very useful in recent years. One major advantage of such pre-trained language models is…

Computation and Language · Computer Science 2020-11-17 Md Tahmid Rahman Laskar , Enamul Hoque , Jimmy Xiangji Huang

Aspect level sentiment classification (ALSC) is a difficult problem with state-of-the-art models showing less than 80% macro-F1 score on benchmark datasets. Existing models do not incorporate information on aspect-aspect relations in…

Computation and Language · Computer Science 2022-02-15 Sk Mainul Islam , Sourangshu Bhattacharya

We report the construction of a Korean evaluation-annotated corpus, hereafter called 'Evaluation Annotated Dataset (EVAD)', and its use in Aspect-Based Sentiment Analysis (ABSA) extended in order to cover e-commerce reviews containing…

Computation and Language · Computer Science 2026-05-11 Suwon Choi , Shinwoo Kim , Changhoe Hwang , Gwanghoon Yoo , Eric Laporte , Jeesun Nam

In the post-pandemic era, the hotel industry plays a crucial role in economic recovery, with consumer sentiment increasingly influencing market trends. This study utilizes advanced natural language processing (NLP) and the BERT model to…

Computers and Society · Computer Science 2024-12-24 Ruochun Zhao , Yue Hao , Xuechen Li

Aspect-based sentiment analysis (ABSA) aims to predict the sentiment towards a specific aspect in the text. However, existing ABSA test sets cannot be used to probe whether a model can distinguish the sentiment of the target aspect from the…

Computation and Language · Computer Science 2020-10-29 Xiaoyu Xing , Zhijing Jin , Di Jin , Bingning Wang , Qi Zhang , Xuanjing Huang