Related papers: Neural model robustness for skill routing in large…
Skill routing is an important component in large-scale conversational systems. In contrast to traditional rule-based skill routing, state-of-the-art systems use a model-based approach to enable natural conversations. To provide supervision…
Large-scale conversational systems typically rely on a skill-routing component to route a user request to an appropriate skill and interpretation to serve the request. In such system, the agent is responsible for serving thousands of skills…
Natural Language Understanding (NLU) is a branch of Natural Language Processing (NLP) that uses intelligent computer software to understand texts that encode human knowledge. Recent years have witnessed notable progress across various NLU…
Natural Language Understanding (NLU) is an established component within a conversational AI or digital assistant system, and it is responsible for producing semantic understanding of a user request. We propose a scalable and automatic…
Language understanding in speech-based systems have attracted much attention in recent years with the growing demand for voice interface applications. However, the robustness of natural language understanding (NLU) systems to errors…
Learning intents and slot labels from user utterances is a fundamental step in all spoken language understanding (SLU) and dialog systems. State-of-the-art neural network based methods, after deployment, often suffer from performance…
Natural and artificial audition can in principle acquire different solutions to a given problem. The constraints of the task, however, can nudge the cognitive science and engineering of audition to qualitatively converge, suggesting that a…
Developing safe and useful general-purpose AI systems will require us to make progress on scalable oversight: the problem of supervising systems that potentially outperform us on most skills relevant to the task at hand. Empirical work on…
Large Language Models (LLMs) have emerged as a promising cornerstone for the development of natural language processing (NLP) and artificial intelligence (AI). However, ensuring the robustness of LLMs remains a critical challenge. To…
While large language models excel in a variety of natural language processing (NLP) tasks, to perform well on spoken language understanding (SLU) tasks, they must either rely on off-the-shelf automatic speech recognition (ASR) systems for…
The rapid advancements in large Language models (LLMs) have significantly enhanced their reasoning capabilities, driven by various strategies such as multi-agent collaboration. However, unlike the well-established performance improvements…
Spoken language understanding (SLU) system usually consists of various pipeline components, where each component heavily relies on the results of its upstream ones. For example, Intent detection (ID), and slot filling (SF) require its…
As AI moves beyond text, large language models (LLMs) increasingly power vision, audio, and document understanding; however, their high inference costs hinder real-time, scalable deployment. Conversely, smaller open-source models offer cost…
Spoken Language Understanding (SLU) models are a core component of voice assistants (VA), such as Alexa, Bixby, and Google Assistant. In this paper, we introduce a pipeline designed to extend SLU systems to new languages, utilizing Large…
Single large language models (LLMs) often fall short when faced with the ever-growing range of tasks, making a single-model approach insufficient. We address this challenge by proposing ORI (O Routing Intelligence), a dynamic framework that…
Spoken language understanding (SLU) treats automatic speech recognition (ASR) and natural language understanding (NLU) as a unified task and usually suffers from data scarcity. We exploit an ASR and NLU joint training method based on meta…
The rapid development of machine learning (ML) and artificial intelligence (AI) applications requires the training of large numbers of models. This growing demand highlights the importance of training models without human supervision, while…
We consider the problem of spoken language understanding (SLU) of extracting natural language intents and associated slot arguments or named entities from speech that is primarily directed at voice assistants. Such a system subsumes both…
Large Language Models (LLMs) have gained enormous attention in recent years due to their capability of understanding and generating natural languages. With the rapid development and wild-range applications (e.g., Agents, Embodied…
Neural Machine Translation (NMT) models have demonstrated strong state of the art performance on translation tasks where well-formed training and evaluation data are provided, but they remain sensitive to inputs that include errors of…