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As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…

Human-Computer Interaction · Computer Science 2021-02-23 Henrietta Lyons , Eduardo Velloso , Tim Miller

AI has become pervasive in recent years, but state-of-the-art approaches predominantly neglect the need for AI systems to be contestable. Instead, contestability is advocated by AI guidelines (e.g. by the OECD) and regulation of automated…

The right to contest a decision with consequences on individuals or the society is a well-established democratic right. Despite this right also being explicitly included in GDPR in reference to automated decision-making, its study seems to…

Artificial Intelligence · Computer Science 2020-09-18 Andrea Aler Tubella , Andreas Theodorou , Virginia Dignum , Loizos Michael

Machine learning systems increasingly make life-changing decisions about individuals, such as loan approvals, hiring, and cheating detection, raising a pressing question: how can individuals respond to negative decisions made by these…

Machine Learning · Statistics 2026-05-18 Timo Freiesleben , Kristof Meding , Gunnar König

As AI regulations around the world intensify their focus on system safety, contestability has become a mandatory, yet ill-defined, safeguard. In XAI, "contestability" remains an empty promise: no formal definition exists, no algorithm…

Computers and Society · Computer Science 2025-06-03 Catarina Moreira , Anna Palatkina , Dacia Braca , Dylan M. Walsh , Peter J. Leihn , Fang Chen , Nina C. Hubig

A paper presented at the Workshop on Contestability in Algorithmic Systems at CSCW 2019. Challenging algorithmic decisions is important to decision subjects, yet numerous factors can limit a person's ability to contest such decisions. We…

Human-Computer Interaction · Computer Science 2021-02-10 Henrietta Lyons , Eduardo Velloso , Tim Miller

Contestability -- the ability to effectively challenge a decision -- is critical to the implementation of fairness. In the context of governmental decision making about individuals, contestability is often constitutionally required as an…

Computers and Society · Computer Science 2024-03-05 Susan Landau , James X. Dempsey , Ece Kamar , Steven M. Bellovin

Human-AI decision making is becoming increasingly ubiquitous, and explanations have been proposed to facilitate better Human-AI interactions. Recent research has investigated the positive impact of explanations on decision subjects'…

Human-Computer Interaction · Computer Science 2023-05-02 Mireia Yurrita , Agathe Balayn , Ujwal Gadiraju

As consensus across the various published AI ethics principles is approached, a gap remains between high-level principles and practical techniques that can be readily adopted to design and develop responsible AI systems. We examine the…

Multi-agent systems (MAS) are increasingly used in healthcare to support complex decision-making through collaboration among specialized agents. Because these systems act as collective decision-makers, they raise challenges for trust,…

Artificial Intelligence · Computer Science 2026-03-24 Truong Thanh Hung Nguyen , Hélène Fournier , Piper Jackson , Makoto Itoh , Shannon Freeman , Rene Richard , Hung Cao

Artificial Intelligence (AI) technology epitomizes the complex challenges posed by human-made artifacts, particularly those widely integrated into society and exerting significant influence, highlighting potential benefits and their…

Artificial Intelligence · Computer Science 2025-10-06 Michael Papademas , Xenia Ziouvelou , Antonis Troumpoukis , Vangelis Karkaletsis

There has been much discourse on the ethics of AI, to the extent that there are now systems that possess inherent moral reasoning. Such machines are now formally known as Artificial Moral Agents or AMAs. However, there is a requirement for…

Computers and Society · Computer Science 2026-03-03 Aisha Aijaz

Local governments increasingly use artificial intelligence (AI) for automated decision-making. Contestability, making systems responsive to dispute, is a way to ensure they respect human rights to autonomy and dignity. We investigate the…

Human-Computer Interaction · Computer Science 2023-02-10 Kars Alfrink , Ianus Keller , Neelke Doorn , Gerd Kortuem

A computational ethics framework is essential for AI and autonomous systems operating in complex, real-world environments. Existing approaches often lack the adaptability needed to integrate ethical principles into dynamic and ambiguous…

Artificial Intelligence · Computer Science 2025-03-03 Nijesh Upreti , Jessica Ciupa , Vaishak Belle

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

Artificial Intelligence · Computer Science 2023-09-20 Andreas Duenser , David M. Douglas

Algorithmic systems are increasingly deployed to make decisions in many areas of people's lives. The shift from human to algorithmic decision-making has been accompanied by concern about potentially opaque decisions that are not aligned…

As AI systems become increasingly sophisticated, questions about machine consciousness and its ethical implications have moved from fringe speculation to mainstream academic debate. Current ethical frameworks in this domain often implicitly…

Computers and Society · Computer Science 2025-12-03 Zhou Ziheng , Haiqiang Dai , Bin Ling , Ying Nian Wu , Demetri Terzopoulos

This article presents a critique of ethics in the context of artificial intelligence (AI). It argues for the need to question established patterns of thought and traditional authorities, including core concepts such as autonomy, morality,…

Computers and Society · Computer Science 2024-08-09 Irina Spiegel

In the last few years, AI continues demonstrating its positive impact on society while sometimes with ethically questionable consequences. Building and maintaining public trust in AI has been identified as the key to successful and…

Artificial Intelligence · Computer Science 2021-05-25 Liming Zhu , Xiwei Xu , Qinghua Lu , Guido Governatori , Jon Whittle

Explainability and its emerging counterpart contestability have become important normative and design principles for trustworthy AI as they enable users and subjects to understand and challenge AI decisions. However, realizing these…

Computers and Society · Computer Science 2025-08-15 Timothée Schmude , Mireia Yurrita , Kars Alfrink , Thomas Le Goff , Sebastian Tschiatschek , Tiphaine Viard
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