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Related papers: Conversational Norms for Human-Robot Dialogues

200 papers

Chatbots are a rapidly expanding application of dialogue systems with companies switching to bot services for customer support, and new applications for users interested in casual conversation. One style of casual conversation is argument,…

Computation and Language · Computer Science 2017-09-12 Geetanjali Rakshit , Kevin K. Bowden , Lena Reed , Amita Misra , Marilyn Walker

Successful conversations often rest on common understanding, where all parties are on the same page about the information being shared. This process, known as conversational grounding, is crucial for building trustworthy dialog systems that…

Computation and Language · Computer Science 2024-03-26 Biswesh Mohapatra , Seemab Hassan , Laurent Romary , Justine Cassell

Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on…

Computation and Language · Computer Science 2025-10-07 Chengqian Ma , Wei Tao , Yiwen Guo

In task-oriented dialogues with symbiotic robots, the robot usually takes the initiative in dialogue progression and topic selection. In such robot-driven dialogue, the user's sense of participation in the dialogue is reduced because the…

Robotics · Computer Science 2022-10-19 Makoto Kawamoto , Masaki Shuzo , Eisaku Maeda

Social norms govern culturally appropriate behavior in communication, enabling dialogue systems to produce responses that are not only coherent but also socially acceptable. We present NormGenesis, a multicultural framework for generating…

Computation and Language · Computer Science 2026-03-13 Minki Hong , Jangho Choi , Jihie Kim

Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…

Computation and Language · Computer Science 2020-06-24 Zheng Zhang , Ryuichi Takanobu , Qi Zhu , Minlie Huang , Xiaoyan Zhu

In real-world scenarios, human dialogues are multi-round and diverse. Furthermore, human instructions can be unclear and human responses are unrestricted. Interactive robots face difficulties in understanding human intents and generating…

Robotics · Computer Science 2023-08-09 Zhe Zhang , Wei Chai , Jiankun Wang

We describe a computational model of social norms based on identifying values that a certain culture finds desirable such as dignity, generosity and politeness. The model quantifies these values in the form of Culture-Sanctioned Social…

Computers and Society · Computer Science 2018-07-04 Ladislau Bölöni , Taranjeet Singh Bhatia , Saad Ahmad Khan , Jonathan Streater , Stephen M. Fiore

This paper describes our dialogue system submitted to Dialogue Robot Competition 2023. The system's task is to help a user at a travel agency decide on a plan for visiting two sightseeing spots in Kyoto City that satisfy the user. Our…

Computation and Language · Computer Science 2023-12-21 Hiroki Onozeki , Zhiyang Qi , Kazuma Akiyama , Ryutaro Asahara , Takumasa Kaneko , Michimasa Inaba

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

We propose a new benchmark, ComperDial, which facilitates the training and evaluation of evaluation metrics for open-domain dialogue systems. ComperDial consists of human-scored responses for 10,395 dialogue turns in 1,485 conversations…

Computation and Language · Computer Science 2024-06-18 Hiromi Wakaki , Yuki Mitsufuji , Yoshinori Maeda , Yukiko Nishimura , Silin Gao , Mengjie Zhao , Keiichi Yamada , Antoine Bosselut

Rule-based dialogue management is still the most popular solution for industrial task-oriented dialogue systems for their interpretablility. However, it is hard for developers to maintain the dialogue logic when the scenarios get more and…

Computation and Language · Computer Science 2021-02-18 Jun Quan , Meng Yang , Qiang Gan , Deyi Xiong , Yiming Liu , Yuchen Dong , Fangxin Ouyang , Jun Tian , Ruiling Deng , Yongzhi Li , Yang Yang , Daxin Jiang

In Multi-Agent Systems (MAS), agents are designed with social capabilities, allowing them to understand and reason about social concepts such as norms when interacting with others (e.g., inter-robot interactions). In Normative MAS (NorMAS),…

Multiagent Systems · Computer Science 2026-03-05 Oishik Chowdhury , Anushka Debnath , Bastin Tony Roy Savarimuthu

The question of how an effective and efficient communication system can emerge in a population of agents that need to solve a particular task attracts more and more attention from researchers in many fields, including artificial…

Artificial Intelligence · Computer Science 2020-04-21 Jens Nevens , Paul Van Eecke , Katrien Beuls

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

Automatic optimization of spoken dialog management policies that are robust to environmental noise has long been the goal for both academia and industry. Approaches based on reinforcement learning have been proved to be effective. However,…

Human-Computer Interaction · Computer Science 2016-11-18 Hang Ren , Weiqun Xu , Yonghong Yan

People with lower and upper body disabilities can benefit from wheelchairs and robotic arms to improve mobility and independence. Prior assistive interfaces, such as touchscreens and voice-driven predefined commands, often remain…

Robotics · Computer Science 2026-02-09 Guangping Liu , Nicholas Hawkins , Billy Madden , Tipu Sultan , Madi Babaiasl

While we have witnessed a rapid growth of ethics documents meant to guide AI development, the promotion of AI ethics has nonetheless proceeded with little input from AI practitioners themselves. Given the proliferation of AI for Social Good…

Computers and Society · Computer Science 2021-01-07 Mark Findlay , Josephine Seah

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

As robots increasingly operate in shared, safety critical environments, acting safely is no longer sufficient robots must also make their safety decisions intelligible to human collaborators. In human robot collaboration (HRC), behaviours…