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Dialogue policy optimization often obtains feedback until task completion in task-oriented dialogue systems. This is insufficient for training intermediate dialogue turns since supervision signals (or rewards) are only provided at the end…

Computation and Language · Computer Science 2020-05-12 Xinting Huang , Jianzhong Qi , Yu Sun , Rui Zhang

Goal-oriented chatbots are essential for automating user tasks, such as booking flights or making restaurant reservations. A key component of these systems is Dialogue State Tracking (DST), which interprets user intent and maintains the…

Computation and Language · Computer Science 2025-03-28 Sejin Lee , Dongha Kim , Min Song

In task-oriented multi-turn dialogue systems, dialogue state refers to a compact representation of the user goal in the context of dialogue history. Dialogue state tracking (DST) is to estimate the dialogue state at each turn. Due to the…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Yanbin Zhao , Su Zhu , Kai Yu

Data augmentation seeks to manipulate the available data for training to improve the generalization ability of models. We investigate two data augmentation proxies, permutation and flipping, for neural dialog response selection task on…

Computation and Language · Computer Science 2018-09-05 Wenchao Du , Alan W Black

Dialog state tracking is used to estimate the current belief state of a dialog given all the preceding conversation. Machine reading comprehension, on the other hand, focuses on building systems that read passages of text and answer…

Computation and Language · Computer Science 2019-08-16 Shuyang Gao , Abhishek Sethi , Sanchit Agarwal , Tagyoung Chung , Dilek Hakkani-Tur

Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

Computation and Language · Computer Science 2019-07-09 Shachi Paul , Rahul Goel , Dilek Hakkani-Tür

Recent works have shown that generative data augmentation, where synthetic samples generated from deep generative models complement the training dataset, benefit NLP tasks. In this work, we extend this approach to the task of dialog state…

Computation and Language · Computer Science 2020-10-08 Kang Min Yoo , Hanbit Lee , Franck Dernoncourt , Trung Bui , Walter Chang , Sang-goo Lee

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…

Computation and Language · Computer Science 2023-06-01 Namo Bang , Jeehyun Lee , Myoung-Wan Koo

Zero-shot Dialogue State Tracking (DST) addresses the challenge of acquiring and annotating task-oriented dialogues, which can be time-consuming and costly. However, DST extends beyond simple slot-filling and requires effective updating…

Computation and Language · Computer Science 2023-11-28 Yuxiang Wu , Guanting Dong , Weiran Xu

In recent years, language models (LMs) have made remarkable progress in advancing the field of natural language processing (NLP). However, the impact of data augmentation (DA) techniques on the fine-tuning (FT) performance of these LMs has…

Computation and Language · Computer Science 2023-06-14 Zhengxiang Shi , Aldo Lipani

Task-oriented conversational systems often use dialogue state tracking to represent the user's intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures…

Computation and Language · Computer Science 2021-09-17 Chia-Hsuan Lee , Hao Cheng , Mari Ostendorf

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's…

Computation and Language · Computer Science 2021-12-17 David Thulke , Nico Daheim , Christian Dugast , Hermann Ney

Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…

As it is cumbersome and expensive to acquire a huge amount of data for training neural dialog models, data augmentation is proposed to effectively utilize existing training samples. However, current data augmentation techniques on the…

Computation and Language · Computer Science 2023-03-20 Xiuying Chen , Mingzhe Li , Jiayi Zhang , Xiaoqiang Xia , Chen Wei , Jianwei Cui , Xin Gao , Xiangliang Zhang , Rui Yan

In a task-oriented dialog system, the goal of dialog state tracking (DST) is to monitor the state of the conversation from the dialog history. Recently, many deep learning based methods have been proposed for the task. Despite their…

Computation and Language · Computer Science 2020-02-11 Tuan Manh Lai , Quan Hung Tran , Trung Bui , Daisuke Kihara

While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…

Computation and Language · Computer Science 2022-08-01 Léo Jacqmin , Lina M. Rojas-Barahona , Benoit Favre

Large language models (LLMs) are increasingly prevalent in conversational systems due to their advanced understanding and generative capabilities in general contexts. However, their effectiveness in task-oriented dialogues (TOD), which…

Computation and Language · Computer Science 2024-05-31 Zekun Li , Zhiyu Zoey Chen , Mike Ross , Patrick Huber , Seungwhan Moon , Zhaojiang Lin , Xin Luna Dong , Adithya Sagar , Xifeng Yan , Paul A. Crook

Dialog state tracking (DST) suffers from severe data sparsity. While many natural language processing (NLP) tasks benefit from transfer learning and multi-task learning, in dialog these methods are limited by the amount of available data…

Computation and Language · Computer Science 2020-11-19 Michael Heck , Carel van Niekerk , Nurul Lubis , Christian Geishauser , Hsien-Chin Lin , Marco Moresi , Milica Gašić

Dialogue State Tracking is central to multi-domain task-oriented dialogue systems, responsible for extracting information from user utterances. We present a novel hybrid architecture that augments GPT-2 with representations derived from…

Computation and Language · Computer Science 2021-09-24 Weizhe Lin , Bo-Hsiang Tseng , Bill Byrne

Language models like BERT and SpanBERT pretrained on open-domain data have obtained impressive gains on various NLP tasks. In this paper, we probe the effectiveness of domain-adaptive pretraining objectives on downstream tasks. In…

Computation and Language · Computer Science 2021-05-31 Han Wu , Kun Xu , Linfeng Song , Lifeng Jin , Haisong Zhang , Linqi Song
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