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This paper proposes an improvement to the existing data-driven Neural Belief Tracking (NBT) framework for Dialogue State Tracking (DST). The existing NBT model uses a hand-crafted belief state update mechanism which involves an expensive…

Computation and Language · Computer Science 2018-05-30 Nikola Mrkšić , Ivan Vulić

Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…

Computation and Language · Computer Science 2023-10-24 Zihan Zhang , Meng Fang , Fanghua Ye , Ling Chen , Mohammad-Reza Namazi-Rad

We tackle the Dialogue Belief State Tracking(DST) problem of task-oriented conversational systems. Recent approaches to this problem leveraging Transformer-based models have yielded great results. However, training these models is…

Computation and Language · Computer Science 2022-04-19 Debjoy Saha , Bishal Santra , Pawan Goyal

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

The training of task-oriented dialogue systems is often confronted with the lack of annotated data. In contrast to previous work which augments training data through expensive crowd-sourcing efforts, we propose four different automatic…

Computation and Language · Computer Science 2019-12-06 Jun Quan , Deyi Xiong

Dialogue state tracking (DST) aims to extract essential information from multi-turn dialogue situations and take appropriate actions. A belief state, one of the core pieces of information, refers to the subject and its specific content, and…

Computation and Language · Computer Science 2022-04-01 Takyoung Kim , Hoonsang Yoon , Yukyung Lee , Pilsung Kang , Misuk Kim

Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a…

Computation and Language · Computer Science 2021-05-07 Ye Zhang , Yuan Cao , Mahdis Mahdieh , Jeffrey Zhao , Yonghui Wu

Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…

Computation and Language · Computer Science 2021-12-24 Xin Tian , Xinxian Huang , Dongfeng He , Yingzhan Lin , Siqi Bao , Huang He , Liankai Huang , Qiang Ju , Xiyuan Zhang , Jian Xie , Shuqi Sun , Fan Wang , Hua Wu , Haifeng Wang

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

While several state-of-the-art approaches to dialogue state tracking (DST) have shown promising performances on several benchmarks, there is still a significant performance gap between seen slot values (i.e., values that occur in both…

Computation and Language · Computer Science 2020-02-25 Xiaohui Song , Liangjun Zang , Yipeng Su , Xing Wu , Jizhong Han , Songlin Hu

Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…

Computation and Language · Computer Science 2024-05-24 Cheng Niu , Xingguang Wang , Xuxin Cheng , Juntong Song , Tong Zhang

Dialogue State Tracking (DST), which is the process of inferring user goals by estimating belief states given the dialogue history, plays a critical role in task-oriented dialogue systems. A coreference phenomenon observed in multi-turn…

Computation and Language · Computer Science 2021-06-17 Ting Han , Chongxuan Huang , Wei Peng

Zero-shot domain adaptation for dialogue state tracking (DST) remains a challenging problem in task-oriented dialogue (TOD) systems, where models must generalize to target domains unseen at training time. Current large language model…

Computation and Language · Computer Science 2025-02-24 Christopher Richardson , Roshan Sharma , Neeraj Gaur , Parisa Haghani , Anirudh Sundar , Bhuvana Ramabhadran

Few-shot dialogue state tracking (DST) model tracks user requests in dialogue with reliable accuracy even with a small amount of data. In this paper, we introduce an ontology-free few-shot DST with self-feeding belief state input. The…

Computation and Language · Computer Science 2022-09-19 Jihyun Lee , Gary Geunbae Lee

Dialogue State Tracking (DST) is a key part of task-oriented dialogue systems, identifying important information in conversations. However, its accuracy drops significantly in spoken dialogue environments due to named entity errors from…

Computation and Language · Computer Science 2025-10-31 Jihyun Lee , Solee Im , Wonjun Lee , Gary Geunbae Lee

Task-oriented dialogue systems often employ a Dialogue State Tracker (DST) to successfully complete conversations. Recent state-of-the-art DST implementations rely on schemata of diverse services to improve model robustness and handle…

Computation and Language · Computer Science 2022-07-05 Eleftherios Kapelonis , Efthymios Georgiou , Alexandros Potamianos

Dialogue state tracking (DST) is a key component of task-oriented dialogue systems. DST estimates the user's goal at each user turn given the interaction until then. State of the art approaches for state tracking rely on deep learning…

Computation and Language · Computer Science 2018-01-03 Abhinav Rastogi , Dilek Hakkani-Tur , Larry Heck

Task oriented dialogue systems rely heavily on specialized dialogue state tracking (DST) modules for dynamically predicting user intent throughout the conversation. State-of-the-art DST models are typically trained in a supervised manner…

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas

This paper presents a novel approach for multi-task learning of language understanding (LU) and dialogue state tracking (DST) in task-oriented dialogue systems. Multi-task training enables the sharing of the neural network layers…

Computation and Language · Computer Science 2018-11-14 Abhinav Rastogi , Raghav Gupta , Dilek Hakkani-Tur
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