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Making chatbots world aware in a conversation like a human is a crucial challenge, where the world may contain dynamic knowledge and spatiotemporal state. Several recent advances have tried to link the dialog system to a static knowledge…

Computation and Language · Computer Science 2022-09-07 Han Zhou , Xinchao Xu , Wenquan Wu , Zheng-Yu Niu , Hua Wu , Siqi Bao , Fan Wang , Haifeng Wang

Open-Domain Conversational Question Answering (ODConvQA) aims at answering questions through a multi-turn conversation based on a retriever-reader pipeline, which retrieves passages and then predicts answers with them. However, such a…

Computation and Language · Computer Science 2023-06-08 Soyeong Jeong , Jinheon Baek , Sung Ju Hwang , Jong C. Park

Open data refers to data that is freely available for reuse. Although there has been rapid increase in availability of open data to public in the last decade, this has not translated into better decision-support tools for them. We propose…

Artificial Intelligence · Computer Science 2019-01-14 Biplav Srivastava

The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…

Human-Computer Interaction · Computer Science 2025-06-05 Chadha Degachi , Samuel Kernan Freire , Evangelos Niforatos , Gerd Kortuem

Recently, large language models (LLMs) have gained much attention for the emergence of human-comparable capabilities and huge potential. However, for open-domain implicit question-answering problems, LLMs may not be the ultimate solution…

Computation and Language · Computer Science 2026-03-10 Chang Liu , Xiaoguang Li , Lifeng Shang , Xin Jiang , Qun Liu , Edmund Y. Lam , Ngai Wong

This paper introduces QAConv, a new question answering (QA) dataset that uses conversations as a knowledge source. We focus on informative conversations, including business emails, panel discussions, and work channels. Unlike open-domain…

Computation and Language · Computer Science 2022-04-18 Chien-Sheng Wu , Andrea Madotto , Wenhao Liu , Pascale Fung , Caiming Xiong

Thousands of complex natural language questions are submitted to community question answering websites on a daily basis, rendering them as one of the most important information sources these days. However, oftentimes submitted questions are…

Information Retrieval · Computer Science 2019-05-21 Jan Trienes , Krisztian Balog

Conversational interfaces to Business Intelligence (BI) applications enable data analysis using a natural language dialog in small incremental steps. To truly unleash the power of conversational BI to democratize access to data, a system…

Databases · Computer Science 2021-05-04 Venkata Vamsikrishna Meduri , Abdul Quamar , Chuan Lei , Vasilis Efthymiou , Fatma Ozcan

Automated answering of natural language questions is an interesting and useful problem to solve. Question answering (QA) systems often perform information retrieval at an initial stage. Information retrieval (IR) performance, provided by…

Computation and Language · Computer Science 2012-03-23 Leon Derczynski , Jun Wang , Robert Gaizauskas , Mark A. Greenwood

The long-standing one-to-many issue of the open-domain dialogues poses significant challenges for automatic evaluation methods, i.e., there may be multiple suitable responses which differ in semantics for a given conversational context. To…

Computation and Language · Computer Science 2023-06-13 Kun Zhao , Bohao Yang , Chenghua Lin , Wenge Rong , Aline Villavicencio , Xiaohui Cui

The search for a standardized optimum way to communicate using natural language dialog has involved a lot of research. However, due to the diversity of communication domains, we think that this is extremely difficult to achieve and…

Other Computer Science · Computer Science 2007-05-23 Paul Fodor

In this work, we analyze a pseudo-relevance retrieval method based on the results of web search engines. By enriching topics with text data from web search engine result pages and linked contents, we train topic-specific and cost-efficient…

Information Retrieval · Computer Science 2022-03-11 Timo Breuer , Melanie Pest , Philipp Schaer

Conversational Product Search ( CPS ) systems interact with users via natural language to offer personalized and context-aware product lists. However, most existing research on CPS is limited to simulated conversations, due to the lack of a…

Computation and Language · Computer Science 2025-04-29 Jie Zou , Mohammad Aliannejadi , Evangelos Kanoulas , Shuxi Han , Heli Ma , Zheng Wang , Yang Yang , Heng Tao Shen

Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively…

Computation and Language · Computer Science 2024-02-29 Hongru Wang , Boyang Xue , Baohang Zhou , Rui Wang , Fei Mi , Weichao Wang , Yasheng Wang , Kam-Fai Wong

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

We present our work on Track 2 in the Dialog System Technology Challenges 11 (DSTC11). DSTC11-Track2 aims to provide a benchmark for zero-shot, cross-domain, intent-set induction. In the absence of in-domain training dataset, robust…

Computation and Language · Computer Science 2023-03-20 Jihyun Lee , Seungyeon Seo , Yunsu Kim , Gary Geunbae Lee

Conversational question answering (ConvQA) tackles sequential information needs where contexts in follow-up questions are left implicit. Current ConvQA systems operate over homogeneous sources of information: either a knowledge base (KB),…

Information Retrieval · Computer Science 2023-07-03 Philipp Christmann , Rishiraj Saha Roy , Gerhard Weikum

This paper proposes a new problem of complementary evidence identification for open-domain question answering (QA). The problem aims to efficiently find a small set of passages that covers full evidence from multiple aspects as to answer a…

Computation and Language · Computer Science 2021-04-06 Xiangyang Mou , Mo Yu , Shiyu Chang , Yufei Feng , Li Zhang , Hui Su

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…

Computation and Language · Computer Science 2024-01-04 Phillip Schneider , Manuel Klettner , Kristiina Jokinen , Elena Simperl , Florian Matthes

Recent studies on open-domain question answering have achieved prominent performance improvement using pre-trained language models such as BERT. State-of-the-art approaches typically follow the "retrieve and read" pipeline and employ…

Computation and Language · Computer Science 2020-03-02 Yuyu Zhang , Ping Nie , Xiubo Geng , Arun Ramamurthy , Le Song , Daxin Jiang
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