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Human-Centric NLP often claims to prioritise human needs and values, yet many implementations reveal an underlying AI-centric focus. Through an analysis of case studies in language modelling, behavioural testing, and multi-modal alignment,…
How can we design Natural Language Processing (NLP) systems that learn from human feedback? There is a growing research body of Human-in-the-loop (HITL) NLP frameworks that continuously integrate human feedback to improve the model itself.…
Human evaluation plays a crucial role in Natural Language Processing (NLP) as it assesses the quality and relevance of developed systems, thereby facilitating their enhancement. However, the absence of widely accepted human evaluation…
Reasoning is a distinctive human-like characteristic attributed to LLMs in HCI due to their ability to simulate various human-level tasks. However, this work argues that the reasoning behavior of LLMs in HCI is often decontextualized from…
Incrementality is ubiquitous in human-human interaction and beneficial for human-computer interaction. It has been a topic of research in different parts of the NLP community, mostly with focus on the specific topic at hand even though…
In NLG meta-evaluation, evaluation metrics are typically assessed based on their consistency with humans. However, we identify some limitations in traditional NLG meta-evaluation approaches, such as issues in handling human ratings and…
As Large Language Models (LLMs) are increasingly adopted in software engineering, recently in the form of conversational assistants, ensuring these technologies align with developers' needs is essential. The limitations of traditional…
Historically two types of NLP have been investigated: fully automated processing of language by machines (NLP) and autonomous processing of natural language by people, i.e. the human brain (psycholinguistics). We believe that there is room…
Large Language Models (LLMs) are increasingly shaping the private and professional lives of users, with numerous applications in business, education, finance, healthcare, law, and science. With this rise in global influence comes greater…
Neuron Interpretation has gained traction in the field of interpretability, and have provided fine-grained insights into what a model learns and how language knowledge is distributed amongst its different components. However, the lack of…
This article emphasizes that NLP as a science seeks to make inferences about the performance effects that result from applying one method (compared to another method) in the processing of natural language. Yet NLP research in practice…
Natural-language-facilitated human-robot cooperation (NLC) refers to using natural language (NL) to facilitate interactive information sharing and task executions with a common goal constraint between robots and humans. Recently, NLC…
Some prior work has shown that LLMs perform well in NLG evaluation for different tasks. However, we discover that LLMs seem to confuse different evaluation criteria, which reduces their reliability. For further verification, we first…
We present a methodological framework aiming at the support of HCI practitioners and researchers in selecting and applying the most appropriate combination of HCI methods for particular problems. We highlight the need for a clear and…
NLP-based models have been increasingly incorporated to address SE problems. These models are either employed in the SE domain with little to no change, or they are greatly tailored to source code and its unique characteristics. Many of…
The advancement of machine learning and symbolic approaches have underscored their strengths and weaknesses in Natural Language Processing (NLP). While machine learning approaches are powerful in identifying patterns in data, they often…
A myriad of explainability methods have been proposed in recent years, but there is little consensus on how to evaluate them. While automatic metrics allow for quick benchmarking, it isn't clear how such metrics reflect human interaction…
The bridging research between Human-Computer Interaction and Natural Language Processing is developing quickly these years. However, there is still a lack of formative guidelines to understand the human-machine interaction in the NLP loop.…
We now have a rich and growing set of modeling tools and algorithms for inducing linguistic structure from text that is less than fully annotated. In this paper, we discuss some of the weaknesses of our current methodology. We present a new…
Humans work together to solve common problems by having discussions, explaining, and agreeing or disagreeing with each other. Similarly, if a system can have discussions with humans when solving tasks, it can improve the system's…