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Stakeholder involvement is one of the major success factors in integrating user experience (UX) practices into software development processes and organizations. It is also a necessity for agile software development. However, practitioners…

Software Engineering · Computer Science 2016-10-21 Pariya Kashfi , Kati Kuusinen , Robert Feldt

In the diverse array of work investigating the nature of human values from psychology, philosophy and social sciences, there is a clear consensus that values guide behaviour. More recently, a recognition that values provide a means to…

Artificial Intelligence · Computer Science 2026-02-09 Nardine Osman , Mark d'Inverno

Nowadays, many individuals and teams involved on projects are already using agile development techniques as part of their daily work. However, we have much less experience in how to scale and manage agile practices in distributed software…

Software Engineering · Computer Science 2017-11-06 Mohammad Abdur Razzak

The rapid evolution and inherent complexity of modern software requirements demand highly flexible and responsive development methodologies. While Agile frameworks have become the industry standard for prioritizing iteration, collaboration,…

Software Engineering · Computer Science 2026-03-12 Carlos Alberto Fernández-y-Fernández , Jorge R. Aguilar-Cisneros

Experts in Artificial Intelligence (AI) development predict that advances in the development of intelligent systems and agents will reshape vital areas in our society. Nevertheless, if such an advance is not made prudently and critically,…

Computers and Society · Computer Science 2020-08-07 Nicholas Kluge Corrêa , Nythamar De Oliveira

The transition toward Industry 5.0 is reshaping industrial work environments with an emphasis on human-centricity, enabling close collaboration between humans and machines to enhance productivity and flexibility. However, such systems…

Software Engineering · Computer Science 2026-05-21 Zoe Pfister , Clemens Sauerwein , Benedikt Dornauer , Tina Mersch , Christian Wolf , Ruth Breu , Michael Vierhauser

In todays rapidly evolving technological landscape, the success of tools and systems relies heavily on their ability to meet the needs and expectations of users. User-centered design approaches, with a focus on human factors, have gained…

Software Engineering · Computer Science 2023-11-02 Amna Pir Muhammad , Eric Knauss , Jonas Bärgman , Alessia Knauss

Nowadays the technological progress allows us to have highly flexible solutions, easily accessible with lower levels of investment, which leads to many companies adopting SaaS (Software-as-a-Service) to support their business processes.…

Software Engineering · Computer Science 2014-06-12 Virginia Maria Araujo , Jose Ayude Vazquez , Manuel Perez Cota

In the field of software engineering, there has been a shift towards utilizing various artificial intelligence techniques to address challenges and create innovative tools. These solutions are aimed at enhancing efficiency, automating…

Software Engineering · Computer Science 2023-11-14 Oussama Ben Sghaier , Jean-Sebastien Boudrias , Houari Sahraoui

Adoption of agile practices has increased in IT workforces. However, there is a lack of comprehensive studies in the African context on employee performance when implementing agile practices. This study addresses this gap by exploring…

Software Engineering · Computer Science 2025-11-04 Muhammad Hamid Raza Mookadam , Ridewaan Hanslo

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…

Software Engineering · Computer Science 2024-01-18 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

As AI systems advance beyond human capabilities, scalable oversight becomes critical: how can we supervise AI that exceeds our abilities? A key challenge is that human evaluators may form incorrect beliefs about AI behavior in complex…

Artificial Intelligence · Computer Science 2025-10-22 Leon Lang , Patrick Forré

Agile software development principles enable companies to successfully and quickly deliver software by meeting their customers' expectations while focusing on high quality. Many companies working with pure software systems have adopted…

Software Engineering · Computer Science 2017-03-03 Ulrik Eklund , Christian Berger

In this paper, we present our vision of the integration of human factors engineering into the software development process. The aim of this approach is to improve the quality of software and to deal with human errors in a systematic way.

Software Engineering · Computer Science 2015-03-13 Maria Spichkova , Huai Liu , Mohsen Laali , Heinz W. Schmidt

Open-source software (OSS) developers often struggle to understand and respond to user context, while existing tools, such as issue trackers (for handling bugs, requests, and feedback), largely focus on technical discussion. Although…

Human-Computer Interaction · Computer Science 2026-04-28 Boniface Bahati Tadjuidje , Jin L. C. Guo , Jinghui Cheng

Increasing interest in ensuring the safety of next-generation Artificial Intelligence (AI) systems calls for novel approaches to embedding morality into autonomous agents. This goal differs qualitatively from traditional task-specific AI…

Artificial Intelligence · Computer Science 2025-01-17 Elizaveta Tennant , Stephen Hailes , Mirco Musolesi

For many decades, formal methods are considered to be the way forward to help the software industry to make more reliable and trustworthy software. However, despite this strong belief and many individual success stories, no real change in…

Software Engineering · Computer Science 2024-02-14 Marieke Huisman , Dilian Gurov , Alexander Malkis

Considering the ever-evolving threat landscape and rapid changes in software development, we propose a risk assessment framework called SAFER (Software Analysis Framework for Evaluating Risk). This framework is based on the necessity of a…

Software Engineering · Computer Science 2024-12-25 Sarah Ali Siddiqui , Chandra Thapa , Rayne Holland , Wei Shao , Seyit Camtepe

The agile approach uses continuous delivery, instead of distinct procedure, to work closer with customers and to respond faster requirement changes. All of these are against the traditional plan driven approach. Due to agile method's…

Software Engineering · Computer Science 2013-03-07 Hung-Fu Chang , Stephen C-Y. Lu

To facilitate the widespread acceptance of AI systems guiding decision-making in real-world applications, it is key that solutions comprise trustworthy, integrated human-AI systems. Not only in safety-critical applications such as…

Artificial Intelligence · Computer Science 2020-01-16 Florian Buettner , John Piorkowski , Ian McCulloh , Ulli Waltinger