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This paper presents key principles and solutions to the challenges faced in designing a domain-specific conversational agent for the legal domain. It includes issues of scope, platform, architecture and preparation of input data. It…

Human-Computer Interaction · Computer Science 2021-09-02 Mudita Sharma , Tony Russell-Rose , Lina Barakat , Akitaka Matsuo

The flourishing ecosystem centered around voice personal assistants (VPA), such as Amazon Alexa, has led to the booming of VPA apps. The largest app market Amazon skills store, for example, hosts over 200,000 apps. Despite their popularity,…

Software Engineering · Computer Science 2024-07-04 Suwan Li , Lei Bu , Guangdong Bai , Fuman Xie , Kai Chen , Chang Yue

Advances in voice technology and voice user interfaces (VUIs) -- such as Alexa, Siri, and Google Home -- have opened up the potential for many new types of interaction. However, despite the potential of these devices reflected by the…

Human-Computer Interaction · Computer Science 2023-06-12 Tao Long , Lydia B. Chilton

Customer-service LLM agents increasingly make policy-bound decisions (refunds, rebooking, billing disputes), but the same ``helpful'' interaction style can be exploited: a small fraction of users can induce unauthorized concessions,…

Cryptography and Security · Computer Science 2026-01-01 Jingyu Zhang

This report describes Athena, a dialogue system for spoken conversation on popular topics and current events. We develop a flexible topic-agnostic approach to dialogue management that dynamically configures dialogue based on general…

Large scale Speech Language Models have enabled voice assistants capable of understanding natural spoken queries and performing complex tasks. However, existing speech benchmarks largely focus on isolated capabilities such as transcription…

Artificial Intelligence · Computer Science 2026-02-16 Dhruv Jain , Harshit Shukla , Gautam Rajeev , Ashish Kulkarni , Chandra Khatri , Shubham Agarwal

With the recent advancements in intelligent personal assistants (IPAs), their popularity is rapidly increasing when it comes to utilizing Automatic Speech Recognition within households. In this study, we used a Wizard-of-Oz methodology to…

Human-Computer Interaction · Computer Science 2024-05-16 Nina Tran , Paige DeVries , Matthew Seita , Raja Kushalnagar , Abraham Glasser , Christian Vogler

AI agents that combine large language models with non-AI system components are rapidly emerging in real-world applications, offering unprecedented automation and flexibility. However, this unprecedented flexibility introduces complex…

Cryptography and Security · Computer Science 2026-03-13 Juhee Kim , Xiaoyuan Liu , Zhun Wang , Shi Qiu , Bo Li , Wenbo Guo , Dawn Song

The creation and support of Embodied Conversational Agents (ECAs) has been quite challenging, as features required might not be straight-forward to implement and to integrate in a single application. Furthermore, ECAs as desktop…

Human-Computer Interaction · Computer Science 2018-11-15 Gerard Llorach , Josep Blat

Extensive research has revealed that adversarial examples (AE) pose a significant threat to voice-controllable smart devices. Recent studies have proposed black-box adversarial attacks that require only the final transcription from an…

Cryptography and Security · Computer Science 2024-08-06 Peng Cheng , Yuwei Wang , Peng Huang , Zhongjie Ba , Xiaodong Lin , Feng Lin , Li Lu , Kui Ren

With the rise of large language and vision-language models, AI agents have evolved into autonomous, interactive systems capable of perception, reasoning, and decision-making. As they proliferate across virtual and physical domains, the…

Cryptography and Security · Computer Science 2025-05-15 Yuntao Wang , Yanghe Pan , Shaolong Guo , Zhou Su

The adoption of voice assistants like Alexa or Siri has grown rapidly, allowing users to instantly access information via voice search. Query suggestion is a standard feature of screen-based search experiences, allowing users to explore…

Computation and Language · Computer Science 2023-10-27 Besnik Fetahu , Pedro Faustini , Giuseppe Castellucci , Anjie Fang , Oleg Rokhlenko , Shervin Malmasi

Augmented reality devices have the potential to enhance human perception and enable other assistive functionalities in complex conversational environments. Effectively capturing the audio-visual context necessary for understanding these…

Computer Vision and Pattern Recognition · Computer Science 2022-01-07 Hao Jiang , Calvin Murdock , Vamsi Krishna Ithapu

Speech and speaker recognition systems are employed in a variety of applications, from personal assistants to telephony surveillance and biometric authentication. The wide deployment of these systems has been made possible by the improved…

Cryptography and Security · Computer Science 2020-07-22 Hadi Abdullah , Kevin Warren , Vincent Bindschaedler , Nicolas Papernot , Patrick Traynor

Voice assistants have sharply risen in popularity in recent years, but their use has been limited mostly to simple applications like music, hands-free search, or control of internet-of-things devices. What would it take for voice assistants…

Human-Computer Interaction · Computer Science 2023-09-13 Alyssa Hwang , Natasha Oza , Chris Callison-Burch , Andrew Head

Intelligent agents such as Alexa, Siri, and Google Assistant are now built into streaming TV systems, allowing people to use voice input to navigate the increasingly complex set of apps available on a TV. However, these systems typically…

Human-Computer Interaction · Computer Science 2019-05-16 Sarah McRoberts , Joshua Wissbroecker , Ruotong Wang , F. Maxwell Harper

Recent progress in auditory intelligence has yielded high-performing systems for sound event detection (SED), acoustic scene classification (ASC), automated audio captioning (AAC), and audio question answering (AQA). Yet these tasks remain…

Audio and Speech Processing · Electrical Eng. & Systems 2025-08-12 Hyeonuk Nam

As language models evolve into autonomous agents that act and communicate on behalf of users, ensuring safety in multi-agent ecosystems becomes a central challenge. Interactions between personal assistants and external service providers…

Cryptography and Security · Computer Science 2025-11-10 Amr Gomaa , Ahmed Salem , Sahar Abdelnabi

This work explores backdoor attacks for automatic speech recognition systems where we inject inaudible triggers. By doing so, we make the backdoor attack challenging to detect for legitimate users, and thus, potentially more dangerous. We…

Cryptography and Security · Computer Science 2023-05-30 Stefanos Koffas , Jing Xu , Mauro Conti , Stjepan Picek

The popularity and projected growth of in-home smart speaker assistants, such as Amazon's Echo, has raised privacy concerns among consumers and privacy advocates. Notable questions regarding the collection and storage of user data by…

Cryptography and Security · Computer Science 2020-07-21 Ilesanmi Olade , Christopher Champion , Haining Liang , Charles Fleming