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This paper proposes a system capable of recognizing a speaker's utterance-level emotion through multimodal cues in a video. The system seamlessly integrates multiple AI models to first extract and pre-process multimodal information from the…
Customers' emotions play a vital role in the service industry. The better frontline personnel understand the customer, the better the service they can provide. As human emotions generate certain (unintentional) bodily reactions, such as…
Analysing expressions on the person's face plays a very vital role in identifying emotions and behavior of a person. Recognizing these expressions automatically results in a crucial component of natural human-machine interfaces. Therefore…
Recent advances in Large Language Models (LLMs) have significantly improved natural language understanding and generation, enhancing Human-Computer Interaction (HCI). However, LLMs are limited to unimodal text processing and lack the…
We introduce the SEER (Span-based Emotion Evidence Retrieval) Benchmark to test Large Language Models' (LLMs) ability to identify the specific spans of text that express emotion. Unlike traditional emotion recognition tasks that assign a…
There is a growing body of research in HCI on detecting the users' emotions. Once it is possible to detect users' emotions reliably, the next question is how an emotion-aware interface should react to the detected emotion. In a first step,…
In emotion recognition in conversation (ERC), the emotion of the current utterance is predicted by considering the previous context, which can be utilized in many natural language processing tasks. Although multiple emotions can coexist in…
Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…
Textual emotional intelligence is playing a ubiquitously important role in leveraging human emotions on social media platforms. Social media platforms are privileged with emotional content and are leveraged for various purposes like opinion…
Sentiment analysis, a vital component in natural language processing, plays a crucial role in understanding the underlying emotions and opinions expressed in textual data. In this paper, we propose an innovative ensemble approach for…
Emotion being a subjective thing, leveraging knowledge and science behind labeled data and extracting the components that constitute it, has been a challenging problem in the industry for many years. With the evolution of deep learning in…
Software developers are increasingly using machine learning APIs to implement 'intelligent' features. Studies show that incorporating machine learning into an application increases technical debt, creates data dependencies, and introduces…
The process of identifying human emotion and affective states from speech is known as speech emotion recognition (SER). This is based on the observation that tone and pitch in the voice frequently convey underlying emotion. Speech…
Automatic facial emotion recognition is a challenging task that has gained significant scientific interest over the past few years, but the problem of emotion recognition for a group of people has been less extensively studied. However, it…
Emotion is a critical component of artificial social intelligence. However, while current methods excel in lip synchronization and image quality, they often fail to generate accurate and controllable emotional expressions while preserving…
This paper investigates the possibility of creating a machine learning tool that automatically determines the state of mind and emotion of an individual through a questionnaire, without the aid of a human expert. The state of mind and…
Social aspects in software development teams are of particular importance for a successful project closure. To analyze sentiments in software projects, there are several tools and approaches available. These tools analyze text-based…
The automatic recognition of a person's emotional state has become a very active research field that involves scientists specialized in different areas such as artificial intelligence, computer vision or psychology, among others. Our main…
The study proposes and tests a technique for automated emotion recognition through mouth detection via Convolutional Neural Networks (CNN), meant to be applied for supporting people with health disorders with communication skills issues…
This technical report explores the ability of ChatGPT in recognizing emotions from text, which can be the basis of various applications like interactive chatbots, data annotation, and mental health analysis. While prior research has shown…