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With the rapid advancement of Artificial Intelligence, particularly in Natural Language Processing, Large Language Models (LLMs) have become pivotal in educational question-answering systems, especially university admission chatbots.…

Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…

We release Rasa, the first multilingual expressive TTS dataset for any Indian language, which contains 10 hours of neutral speech and 1-3 hours of expressive speech for each of the 6 Ekman emotions covering 3 languages: Assamese, Bengali, &…

With the rapid development of social media, the importance of analyzing social network user data has also been put on the agenda. User representation learning in social media is a critical area of research, based on which we can conduct…

Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…

End-to-end spoken language understanding (SLU) has recently attracted increasing interest. Compared to the conventional tandem-based approach that combines speech recognition and language understanding as separate modules, the new approach…

Out-of-Domain (OOD) intent detection is important for practical dialog systems. To alleviate the issue of lacking OOD training samples, some works propose synthesizing pseudo OOD samples and directly assigning one-hot OOD labels to these…

Vision-Language-Action (VLA) models leverage pretrained vision-language models (VLMs) to couple perception with robotic control, offering a promising path toward general-purpose embodied intelligence. However, current SOTA VLAs are…

Word sense induction (WSI), which addresses polysemy by unsupervised discovery of multiple word senses, resolves ambiguities for downstream NLP tasks and also makes word representations more interpretable. This paper proposes an accurate…

For visual content generation, discrepancies between user intentions and the generated content have been a longstanding problem. This discrepancy arises from two main factors. First, user intentions are inherently complex, with subtle…

Enterprise chatbots, powered by generative AI, are emerging as key applications to enhance employee productivity. Retrieval Augmented Generation (RAG), Large Language Models (LLMs), and orchestration frameworks like Langchain and Llamaindex…

Neural-based learning agents make decisions using internal artificial neural networks. In certain situations, it becomes pertinent that this knowledge is re-interpreted in a friendly form to both the human and the machine. These situations…

Achieving the right amount of trust in AI systems is important, but challenging. The problem is exacerbated with the rise of Large Language Models (LLMs) as they provide human-level communication capabilities, but potentially hallucinate in…

Intent classification has been widely researched on English data with deep learning approaches that are based on neural networks and word embeddings. The challenge for Chinese intent classification stems from the fact that, unlike English…

The intentional creation and spread of disinformation poses a significant threat to public discourse. However, existing English datasets and research rarely address the intentionality behind the disinformation. This work presents MALINT,…

Face Recognition (FR) has advanced significantly with the development of deep learning, achieving high accuracy in several applications. However, the lack of interpretability of these systems raises concerns about their accountability,…

The growing demand for dynamic, user-centric data analysis and visualization is evident across domains like healthcare, finance, and research. Traditional visualization tools often fail to meet individual user needs due to their static and…

Sentiment analysis is a vast area in the Machine learning domain. A lot of work is done on datasets and their analysis of the English Language. In Pakistan, a huge amount of data is in roman Urdu language, it is scattered all over the…

Question Answering (QA) models over Knowledge Bases (KBs) are capable of providing more precise answers by utilizing relation information among entities. Although effective, most of these models solely rely on fixed relation representations…

Modern task-oriented dialog systems need to reliably understand users' intents. Intent detection is most challenging when moving to new domains or new languages, since there is little annotated data. To address this challenge, we present a…