Related papers: NUBOT: Embedded Knowledge Graph With RASA Framewor…
People judge interactions with large language models (LLMs) as successful when outputs match what they want, not what they type. Yet LLMs are trained to predict the next token solely from text input, not underlying intent. Because written…
Joint planning through language-based interactions is a key area of human-AI teaming. Planning problems in the open world often involve various aspects of incomplete information and unknowns, e.g., objects involved, human goals/intents --…
Question-answering systems and voice assistants are becoming major part of client service departments of many organizations, helping them to reduce the labor costs of staff. In many such systems, there is always natural language…
We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current…
Modeling domain intent within an evolving domain structure presents a significant challenge for domain-specific conversational recommendation systems (CRS). The conventional approach involves training an intent model using utterance-intent…
Efficiently detecting human intent to interact with ubiquitous robots is crucial for effective human-robot interaction (HRI) and collaboration. Over the past decade, deep learning has gained traction in this field, with most existing…
Bridging linguistic gaps fosters global growth and cultural exchange. This study addresses the challenges of Roman Urdu -- a Latin-script adaptation of Urdu widely used in digital communication -- by creating a novel parallel dataset…
Multi-Intent Spoken Language Understanding (SLU), a novel and more complex scenario of SLU, is attracting increasing attention. Unlike traditional SLU, each intent in this scenario has its specific scope. Semantic information outside the…
With the increased use of the internet and social networks for online discussions, the spread of toxic and inappropriate content on social networking sites has also increased. Several studies have been conducted in different languages.…
Accurate and interpretable user satisfaction estimation (USE) is critical for understanding, evaluating, and continuously improving conversational systems. Users express their satisfaction or dissatisfaction with diverse conversational…
In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…
Natural language understanding (NLU) using neural network pipelines often requires additional context that is not solely present in the input data. Through Prior research, it has been evident that NLU benchmarks are susceptible to…
Semantic communication is an emerging paradigm that focuses on understanding and delivering semantics, or meaning of messages. Most existing semantic communication solutions define semantic meaning as the meaning of object labels recognized…
While interacting with chatbots, users may elicit multiple intents in a single dialogue utterance. Instead of training a dedicated multi-intent detection model, we propose DialogUSR, a dialogue utterance splitting and reformulation task…
Proactive intent prediction is a critical capability in modern e-commerce chatbots, enabling "zero-query" recommendations by anticipating user needs from behavioral and contextual signals. However, existing industrial systems face two…
Intent-driven Networks (IDNs) are crucial in enhancing network management efficiency by enabling the translation of high-level intents into executable configurations via a top-down approach. The escalating complexity of network…
Discovering what other people think has always been a key aspect of our information-gathering strategy. People can now actively utilize information technology to seek out and comprehend the ideas of others, thanks to the increased…
Utterance-level intent detection and token-level slot filling are two key tasks for natural language understanding (NLU) in task-oriented systems. Most existing approaches assume that only a single intent exists in an utterance. However,…
Previous work on spoken language understanding (SLU) mainly focuses on single-intent settings, where each input utterance merely contains one user intent. This configuration significantly limits the surface form of user utterances and the…
Recent advancements in deep learning have created many opportunities to solve real-world problems that remained unsolved for more than a decade. Automatic caption generation is a major research field, and the research community has done a…