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With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…

Information Retrieval · Computer Science 2023-04-04 Juan Pablo Equihua , Maged Ali , Henrik Nordmark , Berthold Lausen

Interactive recommender systems can dynamically adapt to user feedback, but often suffer from content homogeneity and filter bubble effects due to overfitting short-term user preferences. While recent efforts aim to improve content…

Information Retrieval · Computer Science 2026-05-12 Chongjun Xia , Yanchun Peng , Xianzhi Wang

Path-based explanations provide intrinsic insights into graph-based recommendation models. However, most previous work has focused on explaining an individual recommendation of an item to a user. In this paper, we propose summary…

Artificial Intelligence · Computer Science 2024-12-10 Danae Pla Karidi , Evaggelia Pitoura

Prior studies have found that explaining robot decisions and actions helps to increase system transparency, improve user understanding, and enable effective human-robot collaboration. In this paper, we present a system for generating…

Robotics · Computer Science 2021-03-09 Kayla Boggess , Shenghui Chen , Lu Feng

Social media platforms today strive to improve user experience through AI recommendations, yet the value of such recommendations vanishes as users do not understand the reasons behind them. This issue arises because explainability in social…

Artificial Intelligence · Computer Science 2025-08-04 Banan Alkhateeb , Ellis Solaiman

Explanations are crucial for building trustworthy AI systems, but a gap often exists between the explanations provided by models and those needed by users. To address this gap, we introduce MetaExplainer, a neuro-symbolic framework designed…

Human-Computer Interaction · Computer Science 2025-09-11 Shruthi Chari , Oshani Seneviratne , Prithwish Chakraborty , Pablo Meyer , Deborah L. McGuinness

Despite the potential impact of explanations on decision making, there is a lack of research on quantifying their effect on users' choices. This paper presents an experimental protocol for measuring the degree to which positively or…

Human-Computer Interaction · Computer Science 2023-03-17 Krisztian Balog , Filip Radlinski , Andrey Petrov

User queries in e-commerce search are often vague, short, and underspecified, making it difficult for retrieval systems to match them accurately against structured product catalogs. This challenge is amplified by the one-to-many nature of…

Information Retrieval · Computer Science 2025-09-11 Yipeng Zhang , Bowen Liu , Xiaoshuang Zhang , Aritra Mandal , Canran Xu , Zhe Wu

Training a model with access to human explanations can improve data efficiency and model performance on in- and out-of-domain data. Adding to these empirical findings, similarity with the process of human learning makes learning from…

Computation and Language · Computer Science 2022-04-20 Mareike Hartmann , Daniel Sonntag

Large language models (LLMs) have recently received significant attention for their exceptional capabilities. Despite extensive efforts in developing general-purpose LLMs that can be utilized in various natural language processing (NLP)…

Information Retrieval · Computer Science 2023-06-08 Fan Yang , Zheng Chen , Ziyan Jiang , Eunah Cho , Xiaojiang Huang , Yanbin Lu

Machine Learning (ML) has been increasingly used to aid humans to make better and faster decisions. However, non-technical humans-in-the-loop struggle to comprehend the rationale behind model predictions, hindering trust in algorithmic…

Machine Learning · Computer Science 2020-12-04 Vladimir Balayan , Pedro Saleiro , Catarina Belém , Ludwig Krippahl , Pedro Bizarro

Recommender systems have played a critical role in many web applications to meet user's personalized interests and alleviate the information overload. In this survey, we review the development of recommendation frameworks with the focus on…

Information Retrieval · Computer Science 2022-03-29 Chao Huang

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

In the past decade, deep learning (DL) models have gained prominence for their exceptional accuracy on benchmark datasets in recommender systems (RecSys). However, their evaluation has primarily relied on offline metrics, overlooking direct…

Information Retrieval · Computer Science 2024-05-03 Ruixuan Sun , Xinyi Wu , Avinash Akella , Ruoyan Kong , Bart Knijnenburg , Joseph A. Konstan

Eye tracking in recommender systems can provide an additional source of implicit feedback, while helping to evaluate other sources of feedback. In this study, we use eye tracking data to inform a collaborative filtering model for movie…

Information Retrieval · Computer Science 2023-05-15 Santiago de Leon-Martinez , Robert Moro , Maria Bielikova

Next-venue recommender systems are increasingly embedded in location-based services, shaping individual mobility decisions in urban environments. While their predictive accuracy has been extensively studied, less attention has been paid to…

Artificial Intelligence · Computer Science 2025-08-04 Giovanni Mauro , Marco Minici , Luca Pappalardo

Recommender systems attempt to reduce information overload and retain customers by selecting a subset of items from a universal set based on user preferences. While research in recommender systems grew out of information retrieval and…

Information Retrieval · Computer Science 2007-05-23 Saverio Perugini , Marcos Andre Goncalves , Edward A. Fox

We propose to augment rating based recommender systems by providing the user with additional information which might help him in his choice or in the understanding of the recommendation. We consider here as a new task, the generation of…

Information Retrieval · Computer Science 2014-12-18 Mickaël Poussevin , Vincent Guigue , Patrick Gallinari

In this paper, we study collaborative filtering in an interactive setting, in which the recommender agents iterate between making recommendations and updating the user profile based on the interactive feedback. The most challenging problem…

Information Retrieval · Computer Science 2020-07-07 Lixin Zou , Long Xia , Yulong Gu , Xiangyu Zhao , Weidong Liu , Jimmy Xiangji Huang , Dawei Yin