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The traditional recommendation systems mainly use offline user data to train offline models, and then recommend items for online users, thus suffering from the unreliable estimation of user preferences based on sparse and noisy historical…

Information Retrieval · Computer Science 2021-10-14 Mengyuan Zhao , Xiaowen Huang , Lixi Zhu , Jitao Sang , Jian Yu

This paper provides preliminary results on exploring the task of performing turn-level data augmentation for dialogue system based on different types of commonsense relationships, and the automatic evaluation of the generated synthetic…

Computation and Language · Computer Science 2025-06-25 Marcos Estecha-Garitagoitia , Chen Zhang , Mario Rodríguez-Cantelar , Luis Fernando D'Haro

Conversational recommender systems (CRS) aim to employ natural language conversations to suggest suitable products to users. Understanding user preferences for prospective items and learning efficient item representations are crucial for…

Information Retrieval · Computer Science 2022-12-16 Dongding Lin , Jian Wang , Wenjie Li

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Machine Learning · Computer Science 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

With the thriving of pre-trained language model (PLM) widely verified in various of NLP tasks, pioneer efforts attempt to explore the possible cooperation of the general textual information in PLM with the personalized behavioral…

Information Retrieval · Computer Science 2023-11-28 Zekai Qu , Ruobing Xie , Chaojun Xiao , Yuan Yao , Zhiyuan Liu , Fengzong Lian , Zhanhui Kang , Jie Zhou

Deep neural networks have shown recent promise in many language-related tasks such as the modeling of conversations. We extend RNN-based sequence to sequence models to capture the long range discourse across many turns of conversation. We…

Computation and Language · Computer Science 2016-07-18 John M. Pierre , Mark Butler , Jacob Portnoff , Luis Aguilar

In multi-turn dialogues, large language models (LLM) face a critical challenge of ensuring coherence while adapting to user-specific information. This study introduces the persona knowledge gap, the discrepancy between a model's internal…

Computation and Language · Computer Science 2025-03-18 Sarvesh Baskar , Tanmay Tulsidas Verelakar , Srinivasan Parthasarathy , Manas Gaur

Training statistical dialog models in spoken dialog systems (SDS) requires large amounts of annotated data. The lack of scalable methods for data mining and annotation poses a significant hurdle for state-of-the-art statistical dialog…

Computation and Language · Computer Science 2016-06-28 Lu Wang , Larry Heck , Dilek Hakkani-Tur

Unsupervised cross-domain person re-identification (Re-ID) aims to adapt the information from the labelled source domain to an unlabelled target domain. Due to the lack of supervision in the target domain, it is crucial to identify the…

Computer Vision and Pattern Recognition · Computer Science 2020-01-14 Xinyu Zhang , Dong Gong , Jiewei Cao , Chunhua Shen

Personalized dialogue agents (DAs) powered by large pre-trained language models (PLMs) often rely on explicit persona descriptions to maintain personality consistency. However, such descriptions may not always be available or may pose…

Computation and Language · Computer Science 2023-06-16 Xu Han , Bin Guo , Yoon Jung , Benjamin Yao , Yu Zhang , Xiaohu Liu , Chenlei Guo

Conversations transform individual knowledge into collective insight, enabling collaborators to solve problems more accurately than they could alone. Whether dialogues among large language models (LLMs) can replicate the synergistic gains…

Human-Computer Interaction · Computer Science 2025-10-10 Tom Sheffer , Alon Miron , Asael Sklar , Yaniv Dover , Ariel Goldstein

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…

Information Retrieval · Computer Science 2025-06-24 Vinaik Chhetri , Yousaf Reza , Moghis Fereidouni , Srijata Maji , Umar Farooq , AB Siddique

Developing compassionate interactive systems requires agents to not only understand user emotions but also provide diverse, substantive support. While recent works explore empathetic dialogue generation, they remain limited in response form…

Computation and Language · Computer Science 2026-04-21 Zhaopei Huang , Yanfeng Jia , Jiayi Zhao , Xinjie Zhang , Wenxuan Wang , Qin Jin

Large Language Models have shown great success in recommender systems. However, the limited and sparse nature of user data often restricts the LLM's ability to effectively model behavior patterns. To address this, existing studies have…

Information Retrieval · Computer Science 2026-04-17 Lei Guo , Hongyun Yang , Pengjie Ren , Tong Chen , Hui Liu , Zhumin Chen

Long-term memory is important for chatbots and dialogue systems (DS) to create consistent and human-like conversations, evidenced by numerous developed memory-augmented DS (MADS). To evaluate the effectiveness of such MADS, existing…

Computation and Language · Computer Science 2024-10-24 Junqing He , Liang Zhu , Rui Wang , Xi Wang , Reza Haffari , Jiaxing Zhang

We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…

Computation and Language · Computer Science 2016-06-02 Rami Al-Rfou , Marc Pickett , Javier Snaider , Yun-hsuan Sung , Brian Strope , Ray Kurzweil

Recent advancements in tool-augmented large language models have enabled them to interact with external tools, enhancing their ability to perform complex user tasks. However, existing approaches overlook the role of personalisation in…

Computation and Language · Computer Science 2025-09-17 Ekaterina Taktasheva , Jeff Dalton

In our dynamic world where data arrives in a continuous stream, continual learning enables us to incrementally add new tasks/domains without the need to retrain from scratch. A major challenge in continual learning of language model is…

Computation and Language · Computer Science 2024-03-19 Zihan Wang , Jiayu Xiao , Mengxiang Li , Zhongjiang He , Yongxiang Li , Chao Wang , Shuangyong Song

Recent work has shown that self-supervised dialog-specific pretraining on large conversational datasets yields substantial gains over traditional language modeling (LM) pretraining in downstream task-oriented dialog (TOD). These approaches,…

Computation and Language · Computer Science 2022-05-24 Chia-Chien Hung , Anne Lauscher , Simone Paolo Ponzetto , Goran Glavaš