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In product description generation (PDG), the user-cared aspect is critical for the recommendation system, which can not only improve user's experiences but also obtain more clicks. High-quality customer reviews can be considered as an ideal…

Computation and Language · Computer Science 2021-03-03 Haolan Zhan , Hainan Zhang , Hongshen Chen , Lei Shen , Zhuoye Ding , Yongjun Bao , Weipeng Yan , Yanyan Lan

Customer reviews usually contain much information about one's online shopping experience. While positive reviews are beneficial to the stores, negative ones will largely influence consumers' decision and may lead to a decline in sales.…

Computation and Language · Computer Science 2022-09-21 Bo Chen , Jiayi Liu , Mieradilijiang Maimaiti , Xing Gao , Ji Zhang

Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…

Information Retrieval · Computer Science 2021-01-26 Aobo Yang , Nan Wang , Hongbo Deng , Hongning Wang

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this…

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

An important task for recommender system is to generate explanations according to a user's preferences. Most of the current methods for explainable recommendations use structured sentences to provide descriptions along with the…

Computation and Language · Computer Science 2017-07-07 Felipe Costa , Sixun Ouyang , Peter Dolog , Aonghus Lawlor

Recommender systems assist users in decision-making, where the presentation of recommended items and their explanations are critical factors for enhancing the overall user experience. Although various methods for generating explanations…

Reviews contain rich information about product characteristics and user interests and thus are commonly used to boost recommender system performance. Specifically, previous work show that jointly learning to perform review generation…

Information Retrieval · Computer Science 2022-09-13 Zhouhang Xie , Julian McAuley , Bodhisattwa Prasad Majumder

The Explainable Recommendation task is designed to receive a pair of user and item and output explanations to justify why an item is recommended to a user. Many models approach review generation as a proxy for explainable recommendations.…

Machine Learning · Computer Science 2025-05-27 Ching-Wen Yang , Zhi-Quan Feng , Ying-Jia Lin , Che-Wei Chen , Kun-da Wu , Hao Xu , Jui-Feng Yao , Hung-Yu Kao

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Information Retrieval · Computer Science 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

Online recommendation is an essential functionality across a variety of services, including e-commerce and video streaming, where items to buy, watch, or read are suggested to users. Justifying recommendations, i.e., explaining why a user…

Information Retrieval · Computer Science 2020-11-12 Namyong Park , Andrey Kan , Christos Faloutsos , Xin Luna Dong

E-commerce platforms have a vast catalog of items to cater to their customers' shopping interests. Most of these platforms assist their customers in the shopping process by offering optimized recommendation carousels, designed to help…

Information Retrieval · Computer Science 2025-08-18 Shanu Vashishtha , Abhay Kumar , Lalitesh Morishetti , Kaushiki Nag , Kannan Achan

Recommender systems aim to fulfill the user's daily demands. While most existing research focuses on maximizing the user's engagement with the system, it has recently been pointed out that how frequently the users come back for the service…

Information Retrieval · Computer Science 2024-06-11 Ziru Liu , Shuchang Liu , Bin Yang , Zhenghai Xue , Qingpeng Cai , Xiangyu Zhao , Zijian Zhang , Lantao Hu , Han Li , Peng Jiang

Explanations accompanied by a recommendation can assist users in understanding the decision made by recommendation systems, which in turn increases a user's confidence and trust in the system. Recently, research has focused on generating…

Computation and Language · Computer Science 2023-08-31 Anthony Colas , Jun Araki , Zhengyu Zhou , Bingqing Wang , Zhe Feng

Explaining automatically generated recommendations allows users to make more informed and accurate decisions about which results to utilize, and therefore improves their satisfaction. In this work, we develop a multi-task learning solution…

Information Retrieval · Computer Science 2018-06-13 Nan Wang , Hongning Wang , Yiling Jia , Yue Yin

Explainable recommendation is a technique that combines prediction and generation tasks to produce more persuasive results. Among these tasks, textual generation demands large amounts of data to achieve satisfactory accuracy. However,…

Social and Information Networks · Computer Science 2024-05-28 Hao Cheng , Shuo Wang , Wensheng Lu , Wei Zhang , Mingyang Zhou , Kezhong Lu , Hao Liao

Recent advancements in Natural Language Processing (NLP) have led to the development of NLP-based recommender systems that have shown superior performance. However, current models commonly treat items as mere IDs and adopt discriminative…

Information Retrieval · Computer Science 2023-04-11 Jinming Li , Wentao Zhang , Tian Wang , Guanglei Xiong , Alan Lu , Gerard Medioni

Simulating a recommendation system in a controlled environment, to identify specific behaviors and user preferences, requires highly flexible synthetic data generation models capable of mimicking the patterns and trends of real datasets. In…

Information Retrieval · Computer Science 2025-05-19 Simone Mungari , Erica Coppolillo , Ettore Ritacco , Giuseppe Manco

Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…

Information Retrieval · Computer Science 2023-04-04 Juan Pablo Equihua , Maged Ali , Henrik Nordmark , Berthold Lausen

Explainable recommendation has attracted much attention from the industry and academic communities. It has shown great potential for improving the recommendation persuasiveness, informativeness and user satisfaction. Despite a lot of…

Information Retrieval · Computer Science 2023-03-02 Xu Chen , Jingsen Zhang , Lei Wang , Quanyu Dai , Zhenhua Dong , Ruiming Tang , Rui Zhang , Li Chen , Ji-Rong Wen
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