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In e-commerce search, relevance between query and documents is an essential requirement for satisfying user experience. Different from traditional e-commerce platforms that offer products, users search on life service platforms such as…

Information Retrieval · Computer Science 2023-08-29 Wen Zan , Yaopeng Han , Xiaotian Jiang , Yao Xiao , Yang Yang , Dayao Chen , Sheng Chen

Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…

Information Retrieval · Computer Science 2024-03-06 Zixuan Li , Lizi Liao , Tat-Seng Chua

Training and refreshing a web-scale Question Answering (QA) system for a multi-lingual commercial search engine often requires a huge amount of training examples. One principled idea is to mine implicit relevance feedback from user behavior…

Information Retrieval · Computer Science 2020-06-17 Linjun Shou , Shining Bo , Feixiang Cheng , Ming Gong , Jian Pei , Daxin Jiang

Click-through rate (CTR) is a key signal of relevance for search engine results, both organic and sponsored. CTR of a result has two core components: (a) the probability of examination of a result by a user, and (b) the perceived relevance…

Machine Learning · Computer Science 2018-10-22 Muhammad Asiful Islam , Ramakrishnan Srikant , Sugato Basu

Online platforms mediate access to opportunity: relevance-based rankings create and constrain options by allocating exposure to job openings and job candidates in hiring platforms, or sellers in a marketplace. In order to do so responsibly,…

Information Retrieval · Computer Science 2023-06-07 Aparna Balagopalan , Abigail Z. Jacobs , Asia Biega

E-commerce search engines often rely solely on product titles as input for ranking models with latency constraints. However, this approach can result in suboptimal relevance predictions, as product titles often lack sufficient detail to…

Information Retrieval · Computer Science 2025-08-13 Nitin Yadav , Changsung Kang , Hongwei Shang , Ming Sun

Modern search systems rely on a fast first stage retriever to fetch relevant items from a massive catalog of items. Deployed search systems often use user engagement signals to supervise bi-encoder retriever training at scale, because these…

Information Retrieval · Computer Science 2026-05-06 Shasvat Desai , Md Omar Faruk Rokon , Jhalak Nilesh Acharya , Isha Shah , Hong Yao , Utkarsh Porwal , Kuang-chih Lee

In product search, users tend to browse results on multiple search result pages (SERPs) (e.g., for queries on clothing and shoes) before deciding which item to purchase. Users' clicks can be considered as implicit feedback which indicates…

Information Retrieval · Computer Science 2020-01-10 Keping Bi , Choon Hui Teo , Yesh Dattatreya , Vijai Mohan , W. Bruce Croft

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…

Information Retrieval · Computer Science 2026-02-16 Zhiding Liu , Ben Chen , Mingyue Cheng , Enhong Chen , Li Li , Chenyi Lei , Wenwu Ou , Han Li , Kun Gai

Most efforts in interpreting neural relevance models have focused on local explanations, which explain the relevance of a document to a query but are not useful in predicting the model's behavior on unseen query-document pairs. We propose a…

Information Retrieval · Computer Science 2024-10-07 Youngwoo Kim , Razieh Rahimi , James Allan

Publications in the life sciences are characterized by a large technical vocabulary, with many lexical and semantic variations for expressing the same concept. Towards addressing the problem of relevance in biomedical literature search, we…

Information Retrieval · Computer Science 2018-03-01 Sunil Mohan , Nicolas Fiorini , Sun Kim , Zhiyong Lu

The session search task aims at best serving the user's information need given her previous search behavior during the session. We propose an extended relevance model that captures the user's dynamic information need in the session. Our…

Information Retrieval · Computer Science 2017-06-08 Nir Levine , Haggai Roitman , Doron Cohen

Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…

Computation and Language · Computer Science 2020-05-08 Thanh V. Nguyen , Nikhil Rao , Karthik Subbian

Modeling user's historical feedback is essential for Click-Through Rate Prediction in personalized search and recommendation. Existing methods usually only model users' positive feedback information such as click sequences which neglects…

Information Retrieval · Computer Science 2022-03-30 Zhifang Fan , Dan Ou , Yulong Gu , Bairan Fu , Xiang Li , Wentian Bao , Xin-Yu Dai , Xiaoyi Zeng , Tao Zhuang , Qingwen Liu

Relevance is a foundation of user experience in e-commerce search. We view relevance optimization as a closed-loop ecosystem involving multiple human roles: users who provide feedback, product managers who define standards, annotators who…

Information Retrieval · Computer Science 2026-05-08 Commerce Search Relevance Team

Typical e-commerce platforms contain millions of products in the catalog. Users visit these platforms and enter search queries to retrieve their desired products. Therefore, showing the relevant products at the top is essential for the…

Information Retrieval · Computer Science 2021-07-20 Lakshya Kumar , Sagnik Sarkar

Click-through rates prediction is critical in modern advertising systems, where ranking relevance and user engagement directly impact platform efficiency and business value. In this project, we explore how to model CTR more effectively…

Machine Learning · Computer Science 2025-12-01 Hongyu Yang , Chunxi Wen , Jiyin Zhang , Nanfei Shen , Shijiao Zhang , Xiyan Han

E-Commerce (E-Com) search is an emerging important new application of information retrieval. Learning to Rank (LETOR) is a general effective strategy for optimizing search engines, and is thus also a key technology for E-Com search. While…

Information Retrieval · Computer Science 2019-03-12 Shubhra Kanti Karmaker Santu , Parikshit Sondhi , ChengXiang Zhai

Retrieving target information based on input query is of fundamental importance in many real-world applications. In practice, it is not uncommon for the initial search to fail, where additional feedback information is needed to guide the…

Computer Vision and Pattern Recognition · Computer Science 2023-05-02 Zeyu Wang , Yu Wu