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Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…

Computation and Language · Computer Science 2023-07-07 Alba Curry , Amanda Cercas Curry

The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…

Computers and Society · Computer Science 2026-05-11 Sourojit Ghosh , Pranav Narayanan Venkit , Sanjana Gautam , Avijit Ghosh

As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…

Human-Computer Interaction · Computer Science 2021-10-29 Roxana Girju

Innovations in AI have focused primarily on the questions of "what" and "how"-algorithms for finding patterns in web searches, for instance-without adequate attention to the possible harms (such as privacy, bias, or manipulation) and…

Computers and Society · Computer Science 2020-12-14 Suresh Venkatasubramanian , Nadya Bliss , Helen Nissenbaum , Melanie Moses

This paper reviews the current development of artificial intelligence (AI) techniques for the application area of robot communication. The study of the control and operation of multiple robots collaboratively toward a common goal is fast…

Signal Processing · Electrical Eng. & Systems 2018-05-01 S. H. Alsamhi , Ou Ma , M. S. Ansari

This research paper examines, from a multidimensional perspective (cognitive, social, ethical, and philosophical), how AI is transforming human thought. It highlights a cognitive offloading effect: the externalization of mental functions to…

Computers and Society · Computer Science 2025-08-26 Rénald Gesnot

Artificial intelligence algorithms are increasingly adopted as decisional aides by public bodies, with the promise of overcoming biases of human decision-makers. At the same time, they may introduce new biases in the human-algorithm…

Human-Computer Interaction · Computer Science 2022-06-09 Saar Alon-Barkat , Madalina Busuioc

A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

Human-Computer Interaction · Computer Science 2023-10-24 Lisa P. Argyle , Ethan Busby , Joshua Gubler , Chris Bail , Thomas Howe , Christopher Rytting , David Wingate

Recent advances in artificial intelligence have led to the proliferation of artificial agents in social contexts, ranging from education to online social media and financial markets, among many others. The increasing rate at which…

Social and Information Networks · Computer Science 2025-03-11 Eric Hitz , Mingmin Feng , Radu Tanase , René Algesheimer , Manuel S. Mariani

As conversational AI systems increasingly permeate the socio-emotional realms of human life, they bring both benefits and risks to individuals and society. Despite extensive research on detecting and categorizing harms in AI systems, less…

Human-Computer Interaction · Computer Science 2026-05-06 Renwen Zhang , Han Li , Han Meng , Jinyuan Zhan , Hongyuan Gan , Yi-Chieh Lee

As stories of human-AI interactions continue to be highlighted in the news and research platforms, the challenges are becoming more pronounced, including potential risks of overreliance, cognitive offloading, social and emotional…

Human-Computer Interaction · Computer Science 2025-10-22 Celeste Riley , Omar Al-Refai , Yadira Colunga Reyes , Eman Hammad

Artificial intelligence is already being applied in and impacting many important sectors in society, including healthcare, finance, and policing. These applications will increase as AI capabilities continue to progress, which has the…

Computers and Society · Computer Science 2022-06-23 Jess Whittlestone , Sam Clarke

Recent advances in AI are integrating AI into the fabric of human social life, creating transformative, co-shaping relationships between humans and AI. This trend makes it urgent to investigate how these systems, in turn, shape their users.…

Human-Computer Interaction · Computer Science 2026-02-05 Lingqing Wang , Yingting Gao , Chidimma Lois Anyi , Ashok Goel

The growing use of artificial intelligence (AI) in education, professional work, and everyday problem-solving has raised important questions about its effect on human reasoning. While AI can improve efficiency, save time, and support…

Human-Computer Interaction · Computer Science 2026-04-22 M Murshidul Bari , Akif Islam , Mohd Ruhul Ameen , Abu Saleh Musa Miah , Jungpil Shin

A core part of human intelligence is the ability to work flexibly with others to achieve goals. The incorporation of artificial agents into human spaces is making increasing demands on artificial intelligence (AI) to demonstrate and…

Human-Computer Interaction · Computer Science 2026-03-30 William J. Bingley , S. Alexander Haslam , Janet Wiles

With the growing popularity of intelligent assistants (IAs), evaluating IA quality becomes an increasingly active field of research. This paper identifies and quantifies the feedback effect, a novel component in IA-user interactions: how…

Human-Computer Interaction · Computer Science 2023-04-19 Zidi Xiu , Kai-Chen Cheng , David Q. Sun , Jiannan Lu , Hadas Kotek , Yuhan Zhang , Paul McCarthy , Christopher Klein , Stephen Pulman , Jason D. Williams

In recent months, the social impact of Artificial Intelligence (AI) has gained considerable public interest, driven by the emergence of Generative AI models, ChatGPT in particular. The rapid development of these models has sparked heated…

Artificial Intelligence · Computer Science 2024-05-10 Maria T. Baldassarre , Danilo Caivano , Berenice Fernandez Nieto , Domenico Gigante , Azzurra Ragone

Artificial intelligence improves enterprise decision-making by accelerating data analysis, reducing human error, and supporting evidence-based choices. A quantitative survey of 92 companies across multiple industries examines how AI…

As Artificial Intelligence (AI) technology becomes more and more prevalent, it becomes increasingly important to explore how we as humans interact with AI. The Human-AI Interaction (HAI) sub-field has emerged from the Human-Computer…

Human-Computer Interaction · Computer Science 2024-01-15 Mark Adkins

Artificial intelligence (AI) is being increasingly integrated into human problem-solving, yet its effects on individual skill development remain unclear. We examine how both AI usage and informativeness can shape learning in the context of…

Artificial Intelligence · Computer Science 2026-05-22 Shang Wu , Hongyu Yao , Catarina Belem , Shuyuan Fu , Mark Steyvers , Padhraic Smyth